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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

January 07, 2023

Atzy was amazing and made the effort to get to know me during the whole process! She listened to everything I needed to know and gave me proper answers. The finance experience was a breeze and everyone wa More

by Marysa Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Jan 12, 2023 -

Steve Hahn Auto Group responded

We love to hear you had a great experience working with Atzy on purchasing your new Audi! Thank you so much for the 5 stars and for this review Marysa!

January 06, 2023

Works hatd to meet customer needs and satisfaction on a timely manner. Definitely would recommend. More

by laugb130713Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Jasmyn Bond, Brandon Huynh
Jan 07, 2023 -

Steve Hahn Auto Group responded

Huge thanks for the 4 stars! We are so happy to hear that you felt we work really hard to meet our guests needs and satisfaction! We would love to hear how we could've earned that extra star from you!

January 05, 2023

They did not put the oil cap on my engine from the last service appointment which led to oil all over the engine Bay. When I called in to explain, they quickly said to bring the car in so they can fix thei More

by NATHAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager?
Jan 07, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Nathan. We are really sorry to hear about all the complications on our end and frustrations you feel with our service department after bringing your Mercedes-Benz in. My name is Josh, I am the general manager here and I will personally be looking into this issue with our service manager to prevent any possibility of this happening again. If you have any questions, please feel free to reach out to me at my direct line (509) 248-4700 ext 1017.

January 05, 2023

Wonderful professional facility. All personnel were accommodating and helpful. Love my car purchase and customer service even after the sale More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Dave Cook, Trent Poage, Chris Holt, Brandon Huynh, Brandon Winward, Anthony Martinez, Eric Vargas
Jan 07, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear you've had an excellent experience working with everyone at our dealership! It's always a pleasure doing business with you Tina!

January 04, 2023

We are very happy with working with Steve Hahn this is our second vehicle we’ve purchased and can’t see going anywhere else! More

by Rey&Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Kimberly Alvarado
Jan 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always had a great experience at our dealership and that we've continued to earn your loyal business! It's always a pleasure doing business with you Rey and Susan!

December 30, 2022

Amazing customer service! They always seem to want to help in any way possible! Would highly recommend More

by BRITTANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Jeri Knoll
Dec 30, 2022 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review Brittany! We love to hear you've always received amazing customer service at our dealership! It's always a pleasure doing business with you!

December 26, 2022

Dave Bier and Rueben are amazing! They made my car buying experience hassle free and got me the best deal possible! More

by AshleyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar, Tomas Albor III, Eric Vargas, David Bier
Dec 28, 2022 -

Steve Hahn Auto Group responded

We love to hear how much you enjoyed purchasing your new Ford with David and Ruben! Thank you so much for the 5 stars and for this review Ashley!

Dec 28, 2022 -

AshleyB responded

It was absolutely the best car buying experience I have ever had! Thank you for all your hard work!

December 25, 2022

Thank you Ruben and Steve Hahn for a smooth and pleasant experience working through my factory order. This was the best experience I have had buying a car! I am proud to have worked with you. More

by Aaron.a.dunham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Dec 28, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great and smooth experience working with Ruben when purchasing your new Volkswagen! Thank you so much for the 5 stars and for this awesome review Aaron!

December 22, 2022

Outstanding service and support. Curt, our sales representative, listened to our wants and needs in what we were looking for, and took the time to ensure our experience was top notch More

by jkcampbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Eric Vargas
Dec 24, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a smooth and easy experience purchasing your new Volkswagen with Curt! Thank you so much for the 4 stars and for this review!

December 20, 2022

Trent gives excellent customer service. Have been with the knowledge he has and always taking the time to explain to me a car novice More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Dec 20, 2022 -

Teresa responded

Excellent customer service

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