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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

March 12, 2023

When my car was returned to me the engine had an additional 90 minutes of running time at an average of 12 mph, my car had been driven 18 miles, the passenger seat had been adjusted to be pushed all More

by underwhelmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Mar 14, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations you experienced when bringing your Mercedes-Benz in to get serviced. My name is Jared, I am the manager of the service department here and I will personally be looking into these issues to see what delays might've occurred and to prevent any more future mishaps. Please give me a call at my direct line (509) 834-7421 to help me better understand the issue at hand and see if there is anything I can do to remedy the situation.

March 12, 2023

I had the worst experience I will never return Sam is a horrible salesman plus over charge my card and didn’t give a itemized service report in my car let me drive home on less then 1mm left on my brakes! More

by chadshoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Nelson
Mar 14, 2023 -

Steve Hahn Auto Group responded

We are so sorry to hear about your experience! My name is Josh i am the general manager, i wanted to start off by saying thank you for taking the time to leave us some feedback. Please give me a call to my direct line at 5092484700 ext 1017 we can go over a couple of things you previously mentioned and find the room for improvement

March 12, 2023

Best kia dealership . Great people great service treated fairly. Great people in the service and sales departmentso More

by M58B1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Taylor Ramey, Trent Poage, Jeri Knoll, Brandon Winward
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thanjk you so much for taking the time from your day to leave us a review and generous 5 stars! We are so glad to hear that your recent visit was pleasant!

March 11, 2023

Very helpful and knowledgeable. Very friendly service, made me feel comfortable and safe. Wouldn’t want to go anywhere else More

by nateguns01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar, Kevin Berger
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for taking the time to give us 5 stars and a review as well!! So glad to hear you enjoyed your experience here. Drive safe out there!!

March 11, 2023

Can always trust them to do good service. Fast and friendly. Get appointment for you fast. More

by dlgjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Winward
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you for the 5 stars!! We are glad to hear that your time with our service department is always well spent!

March 11, 2023

Excellent service fast friendly knowledgeable and explained any questions asked about car and financial services would highly recommend More

by Ajg1428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar, Kevin Berger
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and glowing recommendation!! We are so glad to hear your vehicle buying process was pleasantly quick and easy for you. Safe travels!

March 10, 2023

Ruben maintained consistent communication with me over a period of 6 months while the car I ordered was being produced. He made the car buying experience second to none and even delivered the paperwork to m More

by mfswallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and taking the time to leave us such a kind review! We are glad to hear that Ruben helped make your purchase effortless. Drive safe in the new Telluride!

Mar 15, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that Ruben was not only able to make the process smooth and easy going but that he was able to keep you updated the whole time and delivered the vehicle to you with an awesome introduction! Congratulations on your brand new Telluride! it was a please doing business with you!

March 10, 2023

Luis the salesman and Jeri in finance were amazing. I love my new Volkswagen and will definitely go back to Steve Hahn Volkswagen for my next vehicle. More

by liz-M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Luis Wright, Trent Poage, Jeri Knoll
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear you had a great experience working with Luis and Jeri when purchasing your new Volkswagen at our dealership! It was a huge pleasure doing business with you!

March 09, 2023

Awesome dealership. Jeff Cozzetto was very thorough during the whole process. I highly recommend them to anyone More

by coachgorrebeeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Kevin Berger, Jeffery Cozzetto, David Bier
Mar 09, 2023 -

Steve Hahn Auto Group responded

We love to hear that Jeff was able to get you into the perfect vehicle thoroughly and easily! Thank you so much for the 5 stars and for this awesome review!

March 09, 2023

Bushing is illegal according to the Attorney General. I filed the paper. Hopefully you here from them soon. More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Cook, Kevin Berger, James Kelch
Mar 09, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We apologize for any frustrations or harsh feelings that might be felt. My name is Josh, I am the general manager here and I would like to talk with you more on this to better understand the issues at hand and see if there is any solution that can be made. Please reach out to me at my direct line (509) 248-4700 ext 1017.

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