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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

May 14, 2023

Disorganized. Twice I've ordered a part and not informed when it arrives like they said they would. And why do I have to call separately to schedule install for a More

by green.carrie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I actually don't recall who I worked with., Taylor Ramey
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 2 stars and this feedback Carrie. We are really sorry to hear about your frustrations with scheduling and parts ordering and with getting your key programmed. My name is Jared, I am the manager of the service department here and I will personally be looking into this issue. In the mean time, please reach out to me at my direct line (509) 834-7421 to further explain and with any more questions or concerns you may have.

May 13, 2023

This is the second time I have purchased with Jasmyn, and every experience seems I am meeting with a long time friend. She is professional, sharp, and makes the most of my time. She is honest and goes above More

by iLoveMyVWJetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Jasmyn Bond, Sam Nelson
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that we have earned your loyalty with your second purchase and to know that you had an amazing experience working with Jasmyn on getting your brand New Volkswagen! Its always a huge pleasure doing business with you!

May 13, 2023

Very helpful. I got an oil change. Everything was awesome. I will definitely be back. More

by MCCLNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars! We are so happy to hear that you had an excellent experience when bringing your Kia in for an oil change and to know that we have earned your loyalty! It was a pleasure doing business with you!

May 11, 2023

Taylor is super pleasant and easy to work with. I’m always glad when she goes above and beyond to get the job done. More

by Carinaavalos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had a great experience working with Taylor in service!

May 11, 2023

Fast - competitive price- professional - got ripped off on the 3% fee - know they are not paying 3% so marking up that More

by joe.perry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that you had a good and fast experience with our service department and we apologize for the frustrations surcharge we have for the cost of running credit cards. It was a pleasure doing business with you and your Kia Joe!

May 10, 2023

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive. And Curtis worked hard to get me the deal I wanted. Have More

by AMANGELICA24@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Dave Cook
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an amazing experience and to know that you enjoyed our showroom and staff! It was a pleasure getting to do business with you!

May 05, 2023

Always have been happy with service department. Wish Scott still worked in service department. Okay More

by tlpears61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
May 10, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review! We love to hear that you have always been happy with the service department! We would love to hear how we could've earned that extra star from you!

May 03, 2023

Jasmine is genuine, friendly, and straightforward. She can get you exactly what you are looking for within your budget. If you are looking to get a new or used vehicle you will be hard pressed to find More

by Jlynne509
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Kevin Berger
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that Jasmyn was able to get you into the perfect vehicle at the perfect price! It was a pleasure getting to do business with you and we look forward to working with you again!

May 03, 2023

5 5 This is our 5th Kia from Steve Hahn's dealership. They are always professional and always go the extra mile for their customers. More

by BEV00357@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Dave Cook
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always been 100% satisfied with your purchases here and that we've earned your loyalty! It's always a pleasure getting to do business with you!

May 01, 2023

My glove compartment was disorganized after service and when I checked the glove compartment, I couldn't find my lock nut key. I had to call the dealership and eventually I found it on the floor. The next More

by MSIMOYI
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
May 04, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 4 stars and you leaving us this feedback! We are so sorry to hear about your frustrations with the condition of your Kia after service and for the incorrect mileage on your sticker! My name is Jared, I am the manager of the service department here and I will personally be looking into these issues so we can make better steps to prevent them happening again. Feel free to give me a call with any questions or concerns you may have.

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