Back

Group 1 Hyundai Southwest Houston

Houston, TX

4.5
1,087 Reviews

10301 Southwest Fwy.

Houston, TX

77074

Directions

By Type

Showing 1,087 reviews

November 13, 2025

Andy was great in helping me with purchasing my car. I can definitely say that I’ll buy there again. More

by Ezraroserie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Frank Galan
November 12, 2025

The appointment was very easy and quick. The service was prompt and the staff was very courteous. Kept me informed all during the process. More

by baker.bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Nov 14, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 10, 2025

Mark was customer service representative and he was fast, friendly and very courteous for this appointment More

by Wsnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Alas
Nov 11, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

November 07, 2025

I’m recommend to friends and family o have very good experience buying me car tank you for you help ed tsui More

by Suarezfrancisco97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed tsui , Frank Galan
Nov 09, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 07, 2025

This dealership is very nice and new! Customer service and car service area looks luxurious and high quality More

by Tianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric, Frank Galan
Nov 09, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 04, 2025

They Took 633$ to just tell me what i already told them instead of providing me proper information of what is the issue . They just work on hit and trail basis. This diagnostic test price is very bad if More

by drmubaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillion
Nov 05, 2025 -

Group 1 Hyundai Southwest Houston responded

David, Please accept my apologies for our team not quickly addressing your concerns. When time permits, please let me know a time to review your documents personally and correct any discrepancies. Thanks, Maurice Caraway General Manager mcaraway@group1auto.com 713.981.3952

November 01, 2025

Due to the Microsoft outage, my appointment wasn’t recorded. They took my car anyway. More

by coppertopfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric, Frank Galan
Nov 03, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2025

I was greeted at the door. Mr. Cedric Rodgers kept me updated every step of the way, and made sure I had access to transportation home. The building in the bathroom are very cl More

by Bhouse214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Nov 03, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 26, 2025

First time at this dealer for 30k service. Good service, as expected. They found some things I was not aware of, but that's normal, that's why we do this., I do notice an improvement because o More

by gscullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric in Service
Oct 28, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

Great customer service. Alex was courteous and understanding to my financial needs with purchasing my vehicle. More

by maxielove29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Frank Galan
Oct 27, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...