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Sterling McCall Hyundai

Houston, TX

4.4
828 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 828 reviews

November 14, 2024

Service and representative were great and updated me throughout. In addition the text updates are perfect More

by cbs004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carcamo
November 13, 2024

Sales person was great and patiently answered all my needs and look forward in the future to see him just because he explained well. More

by a.villanueva1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donham murrell
November 11, 2024

We are very please and happy with our purchase. Very detail and informative servicemen. Would recommend. More

by hmb1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Caraway
Nov 13, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

November 11, 2024

Absolutely horrible service! I have been a loyal Hyundai customer and this is the 4th Hyundai dealership I've been to through 3 different vehicles. This is the worst experience e More

by mgalindo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benito, Craig
Nov 13, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I apologize for what you experienced after having your car serviced. I would like an opportunity to address your concerns and to earn your business. Please contact me at your earliest convenience. I look forward to speaking with you. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 10, 2024

Always get great service and staff is very polite and friendly. Keeps you up-to-date on work. More

by hersi64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenis
Nov 12, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

I will not bring my truck no where else for service or purchase a vehicle but Sterling McCall .Thanks, More

by Rigginsrobert61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Nov 12, 2024 -

Sterling McCall Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Great customer service, very efficient. Daniel is an excellent sales person. Management was great in working out a deal. More

by Scosanford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Frank Galan, Maurice Caraway
Nov 12, 2024 -

Sterling McCall Hyundai responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2024

The dealership is okay, don’t try and pressure you into upsells and stuff you don’t need. I had specifically asked them to air up my tires when they rotated them, they did not. I had to go to a tire shop o More

by Ms2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marisela
November 08, 2024

Dropped off my car I got 2 calls I did ignore the 2 calls due to election and message spams. I was left with a confusing voicemail. I called back and messaged several times and went 3 days with no text or ca More

by rinconmickey_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy, Frank Galan, Maurice Caraway
Nov 09, 2024 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I apologize for what your experience and the communication. I would like an opportunity to address your concerns and to earn your business. Please contact me at your first convenience. I look forward to speaking with you. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 01, 2024

Carlos and Alvin made our experience of having to buy a car at 8:45 PM on a weekday extremely pleasant and seamless. They are great.! More

by Simonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin and Carlos
Nov 04, 2024 -

Sterling McCall Hyundai responded

Hi Simonne, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

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