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Sterling McCall Hyundai
Houston, TX
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,062 reviews
September 15, 2025
The dealership has star quality. It has all the amenities that makes customers feel welcome.i was greeted with a huge smile from the service agent, Mr. Cedric. It has all the amenities that makes customers feel welcome.i was greeted with a huge smile from the service agent, Mr. Cedric. More
by robby147
Employees Worked With
Cedric, Frank Galan
September 10, 2025
Sam and his boss were very good to deal with. I had went to a different dealer before and the way Sterling McCall treated me was exceptional, a lot better than the previous dealer. I had went to a different dealer before and the way Sterling McCall treated me was exceptional, a lot better than the previous dealer. More
by dawndeboe
Employees Worked With
Samuel, Frank Galan
September 09, 2025
I am extremely disappointed with my recent experience at your dealership. On [insert purchase date], I purchased a 2013 Hyundai Sonata Hybrid. Within hours of driving the vehicle home, the ABS warning light your dealership. On [insert purchase date], I purchased a 2013 Hyundai Sonata Hybrid. Within hours of driving the vehicle home, the ABS warning light appeared, accompanied by a hybrid system warning instructing me to stop driving. The vehicle lost braking power, entered limp mode, and produced a grinding sensation in the wheels—posing a serious safety risk. I returned the vehicle the very next day. Your team claimed to have repaired the issue, but the same problem reoccurred just days later. When I brought the car back again, the dealership refused to perform any further repairs, citing the “as-is” sale clause. This response is unacceptable given the nature of the defect. Selling a vehicle with a faulty hybrid ABS hydraulic brake booster pump—an issue that directly affects braking performance and safety—is not only irresponsible, but potentially deceptive. Such a vehicle should never have passed inspection, let alone been sold without disclosure. The “as-is” clause does not absolve the dealership from accountability when a known safety defect is present at the time of sale. I e-mailed the GM but have not gotten a response. More
by nicholas_m
Employees Worked With
Frank Galan
September 09, 2025
I am extremely disappointed with my recent experience at your dealership. I purchased a 2013 Hyundai Sonata Hybrid. Within hours of driving the vehicle home, the ABS warning light appeared, accompanied at your dealership. I purchased a 2013 Hyundai Sonata Hybrid. Within hours of driving the vehicle home, the ABS warning light appeared, accompanied by a hybrid system warning instructing me to stop driving. The vehicle lost braking power, entered limp mode, and produced a grinding sensation in the wheels—posing a serious safety risk. I returned the vehicle the very next day. Your team claimed to have repaired the issue, but the same problem reoccurred just days later. When I brought the car back again, the dealership refused to perform any further repairs, citing the “as-is” sale clause. This response is unacceptable given the nature of the defect. Selling a vehicle with a faulty hybrid ABS hydraulic brake booster pump—an issue that directly affects braking performance and safety—is not only irresponsible, but potentially deceptive. Such a vehicle should never have passed inspection, let alone been sold without disclosure. The “as-is” clause does not absolve the dealership from accountability when a known safety defect is present at the time of sale. I e-mailed the GM but have not gotten a response back. More
by nicholas_m
Employees Worked With
Sam
September 09, 2025
• I was charged over $1,300 for repairs that did not fix the issue. • I was pressured into financing repairs under the false assurance that this would resolve the problem. • I could have saved over $2,0 the issue. • I was pressured into financing repairs under the false assurance that this would resolve the problem. • I could have saved over $2,000 by going to my trusted mechanic, who ultimately fixed the issue. • I left the dealership more frustrated, financially burdened, and without trust in Hyundai’s service department. More
by adrianwolder
Employees Worked With
Dillon Wesley, Frank Galan
September 08, 2025
Some vending machines would improve the experience. Right now, there's only a coffee machine. If you need to work, there's a bar you can place you computer on. Overall experience with the service is Right now, there's only a coffee machine. If you need to work, there's a bar you can place you computer on. Overall experience with the service is good. More
by fernando
Employees Worked With
Frank Galan
