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Group 1 Hyundai Southwest Houston
Houston, TX
1,096 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 28, 2025
Not been honest from the begin on how the repairs take. Doing what client ask for and not give them the run around about what’s going with their vehicle. Doing what client ask for and not give them the run around about what’s going with their vehicle. More
by pinkdiva157
Employees Worked With
Kevin , Frank Galan
November 26, 2025
Cedric in the service department is the MAN! !! He did such a great job helping us. We had to bring both our kids cars in for normal service, but of course additional issues were found. He helped !! He did such a great job helping us. We had to bring both our kids cars in for normal service, but of course additional issues were found. He helped me from having a heart attack and helped find is some savings. Got everything done before Thanksgiving. Thank you Cedric!!! More
by P. Gruber
Employees Worked With
Cedric Rodgers, Frank Galan
November 21, 2025
Omoniyi was our sales person and he took very good care of us. He was attentive to our needs and did everything in his power to make sure they were met. The sales and finance manager also did an amazing jo of us. He was attentive to our needs and did everything in his power to make sure they were met. The sales and finance manager also did an amazing job and made us feel very comfortable. More
by Annalisreyes99
Employees Worked With
Frank Galan
November 18, 2025
Clean and reliable. As soon as I arrived I was greeted and went straight into service. I already had an appointment, so my service was completed in a reasonable amount o As soon as I arrived I was greeted and went straight into service. I already had an appointment, so my service was completed in a reasonable amount of time More
by Bg70126
Employees Worked With
Dillon, Frank Galan
November 18, 2025
While I appreciate getting a new car, the process took entirely too long, and the sales process was arduous. Not only that, when we negotiated the price, the salesman found out we were paying cash and ren entirely too long, and the sales process was arduous. Not only that, when we negotiated the price, the salesman found out we were paying cash and reneged on the agreed price and offered a higher price. This felt slimy, and we sat for much longer than necessary to agree on a final price. On top of this, once we signed on the line, it took finance 40 minutes to see us, just so we could write a check over to them! If there was a time where a sale would have been lost, it would have been in that moment. All in all, I'm thankful for the car, but I think the sales process could be a much more enjoyable experience. Something that is a milestone for many people, did not feel like such a milestone. More
by mady.lynxwiler
Employees Worked With
Frank Galan
November 16, 2025
I have had nothing but good experiences here. The service department is amazing. They were so helpful. I got in immediately when I had a problem. They gave me a brand new car as a loaner. They di The service department is amazing. They were so helpful. I got in immediately when I had a problem. They gave me a brand new car as a loaner. They did not pressure me to get unnecessary repairs. They communicated throughout the process and completed the job quickly. Everyone I spoke to was so nice. I definitely recommend Stirling Hyundai. More
by cymitri
Employees Worked With
Frank Galan
