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Group 1 Hyundai Southwest Houston

Houston, TX

4.5
1,093 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,093 reviews

November 25, 2025

I had a great experience with Ms. Shelby! Shes the best most important reliable ! Thank you . More

by Gjohnson9713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby , Frank Galan
November 21, 2025

Omoniyi was our sales person and he took very good care of us. He was attentive to our needs and did everything in his power to make sure they were met. The sales and finance manager also did an amazing jo More

by Annalisreyes99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Nov 22, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2025

Clean and reliable. As soon as I arrived I was greeted and went straight into service. I already had an appointment, so my service was completed in a reasonable amount o More

by Bg70126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon, Frank Galan
Nov 19, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

While I appreciate getting a new car, the process took entirely too long, and the sales process was arduous. Not only that, when we negotiated the price, the salesman found out we were paying cash and ren More

by mady.lynxwiler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Galan
Nov 20, 2025 -

Group 1 Hyundai Southwest Houston responded

Mady.lynzwiler, Please accept my apologies regarding your experience. I will definitely use this a coaching opportunity to provide an higher level of customer service. Thanks, Maurice Caraway General Manager mcaraway@group1auto.com 713.981.3952

November 18, 2025

This place is Hit or miss. I got my oil change and it was good. More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhan was pleasant and very professional. He was helpful and kind.
Nov 20, 2025 -

Group 1 Hyundai Southwest Houston responded

Eliza, I appreciate your feedback as this is valuable to improve overall customer experience. When time permits, I would like to discuss in detail. Maurice Caraway General Manager mcaraway@group1auto.com 713.981.3952

November 16, 2025

I have had nothing but good experiences here. The service department is amazing. They were so helpful. I got in immediately when I had a problem. They gave me a brand new car as a loaner. They di More

by cymitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Nov 17, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Andy was great in helping me with purchasing my car. I can definitely say that I’ll buy there again. More

by Ezraroserie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Frank Galan
November 12, 2025

The appointment was very easy and quick. The service was prompt and the staff was very courteous. Kept me informed all during the process. More

by baker.bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Nov 14, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 10, 2025

Mark was customer service representative and he was fast, friendly and very courteous for this appointment More

by Wsnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Alas
Nov 11, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

November 07, 2025

I’m recommend to friends and family o have very good experience buying me car tank you for you help ed tsui More

by Suarezfrancisco97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed tsui , Frank Galan
Nov 09, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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