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Sterling McCall Chevrolet

Houston, TX

4.2
813 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 813 reviews

January 14, 2025

Very satisfied with Mr JP Passos, He did a great job. I was shopping cars and after 4 dealers He was the saleman I was satisfied and bought my first Chevy More

by maria.markus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Passos
Jan 16, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

It was the best service I ever had from this dealership thanks Brad Lafferty I give you five stars More

by Undra Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lafferty
Jan 16, 2025 -

Sterling McCall Chevrolet responded

Hi Undra, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

Parts and accessories were missing from the vehicle purchased and dealership did not assist with replacing More

by cesmeraldae79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Theo
Jan 16, 2025 -

Sterling McCall Chevrolet responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Patrick Duffer General Sales Manager pduffer@sterlingmccallchevy.com

More
January 09, 2025

John was excellent. Friendly professional prompt service. My first time, I will be back. Truly felt like person not a number More

by sand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilhan
Jan 10, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

Ever since I bought my truck at Sterling McCall, they make you feel at home. The service team, Valerie Lex help me with my onstar service. Highly recommend this big dealership. More

by pattyluis06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Jan 10, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

We were pleased with our salesman Barry Sands. He was helpful with getting us the car and price we needed. More

by Traci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Sands
Jan 06, 2025 -

Sterling McCall Chevrolet responded

Hi Traci, we're happy you found our staff to be so helpful during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

The service department lags behind, is not honest about their timeframes. Do not update customers when times will run 30min + over the projected time. The work you expect they are doing the 2hr+ time your More

by Joe Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allyson
Jan 08, 2025 -

Sterling McCall Chevrolet responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless General Manager tharless@SterlingMcCallChevy.com

More
January 03, 2025

Took Chevy Tahoe in for a recall and oil change. Was provided a Uber home and back. Everything went smoothly. More

by cda123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in service department
Jan 05, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

The purchasing process was very easy and fast. They have the best prices in town. More

by rojasmiguel384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Lozado
Jan 02, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

December 30, 2024

It was a great one and excellent service Service person Mr..J .Tovar was sifting about notifying me it was ready More

by dloweryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.Tovar
Jan 01, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

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