
Sterling McCall Chevrolet
Houston, TX
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Very satisfied with Mr JP Passos, He did a great job. I was shopping cars and after 4 dealers He was the saleman I was satisfied and bought my first Chevy I was shopping cars and after 4 dealers He was the saleman I was satisfied and bought my first Chevy More
Ever since I bought my truck at Sterling McCall, they make you feel at home. The service team, Valerie Lex help me with my onstar service. Highly recommend this big dealership. make you feel at home. The service team, Valerie Lex help me with my onstar service. Highly recommend this big dealership. More
The service department lags behind, is not honest about their timeframes. Do not update customers when times will run 30min + over the projected time. The work you expect they are doing the 2hr+ time your their timeframes. Do not update customers when times will run 30min + over the projected time. The work you expect they are doing the 2hr+ time your waiting on your car has likely not even been started. Then you go to check and they say, "oh they're finishing up." And most likely are barely starting to service your car. This is all for a scheduled appointment for an oil change. I'm looking to buy a new car this 2025. This will be my 3rd Chevy, from this location. The customer service at the service center has gotten worse year after year. And they seem to not care. I want to have my car serviced where I purchase it from. And the service center is making me reconsider choosing this dealer a 3rd time. More