Group 1 GMC Southwest

My vehicle came home with scratches and dents on the back hatch and back window. I will be expecting this dealership to fix at no cost to me. hatch and back window. I will be expecting this dealership to fix at no cost to me. More

Not the best I buy a AT4X 2026 last year the dash cam installed at the dealer when buy the truck the Rear dash cam never work I bring the truck back and charge for replacement I ask for clean my truck i installed at the dealer when buy the truck the Rear dash cam never work I bring the truck back and charge for replacement I ask for clean my truck in and out next day sxochitll don’t answer my texts or calls so I go to the dealer and ask for my truck don’t clean and try to keep the dash cams replacement it’s my second truck buy there but after this I change my business to another dealer poor customer service 😞😞😞😞 More

Ce Ce Marin was my service representative and she did an outstanding job informing me of issues, cost to repair and timing. outstanding job informing me of issues, cost to repair and timing. More

Having the Costco Auto Program here makes all the difference in the world, Gabby was very helpful in my truck purchasing process difference in the world, Gabby was very helpful in my truck purchasing process More

I had an excellent experience with the service department at this dealership. From start to finish, the process was smooth, professional, and efficient. My service advisor was outstanding — friendly, knowled at this dealership. From start to finish, the process was smooth, professional, and efficient. My service advisor was outstanding — friendly, knowledgeable, and kept me updated every step of the way. She took the time to explain everything clearly and made sure all of my questions were answered. The work was completed on time, and my vehicle was returned clean and running perfectly. It’s hard to find customer service like this these days, and this team truly went above and beyond. I highly recommend this dealership’s service department to anyone looking for honest, reliable, and top-quality service. Definitely a 5-star experience! More

Poor customer service in the service department. Aaron is a liar and the manager Alex is worse, didn’t take the time to hear me out to even understand my concerns. Felt rushed off the phone. Aaron is a liar and the manager Alex is worse, didn’t take the time to hear me out to even understand my concerns. Felt rushed off the phone. More

A huge thank you to Steven Mauro and Group 1 GMC Southwest for going above and beyond throughout the entire process. Their knowledge, patience, honesty, and attention to detail made everything smoot Southwest for going above and beyond throughout the entire process. Their knowledge, patience, honesty, and attention to detail made everything smooth and stress-free. They answered every question, kept me informed every step of the way, and truly made me feel valued as a customer. More