Group 1 GMC Southwest
Houston, TX
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The sales team is very friendly and supportive of my needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. More
Always greeted with kind professionalism and great service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in a service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in and out in a very timely manner and I’m very impressed with their overall service. More
Purchasing from Group1 was an enjoyable process. Trevor my sales rep was very professional and knowledgeable as we worked through the sales process Trevor my sales rep was very professional and knowledgeable as we worked through the sales process More
I have up and down with the dealership. Service is always good most of the time. My problems stem more from why I’ve had to replace a part three time in the past ten years and why the paint Service is always good most of the time. My problems stem more from why I’ve had to replace a part three time in the past ten years and why the paint on my hood and roof faded and deteriorated in less than five years. But this is a systemic problem at the manufacturing. More
Although they no longer sell Buicks, I have continued to receive good service on my Buick LaCrosse. Efficient and pleasant service reps. All in all, a satisfying experience. receive good service on my Buick LaCrosse. Efficient and pleasant service reps. All in all, a satisfying experience. More
Very friendly and caring people. Gabriel is very knowldgeable, understanding and patient. That is why I bought two SUVs from him in a month. Gabriel is very knowldgeable, understanding and patient. That is why I bought two SUVs from him in a month. More
Personnel is friendly and attentive. I called yesterday, the customer representative was very cordial. He explained what I was to expect as per my request . After the diagnostic report , I called yesterday, the customer representative was very cordial. He explained what I was to expect as per my request . After the diagnostic report , the customer representative explained the results of the report .He explained in terms that I could understand, therefore I understood what repairs need to be done to my vehicle . This was my first time at this location and certainly will not be the last . I have been to other dealerships and definitely your service does not compare. Thank you and Kudos to everyone . More
This review is about our car buying experience with Mr. Keith Mack. we are beyond blessed and grateful for all of your hard work in helping us to get the car of our dreams. You are a class act; very pati Keith Mack. we are beyond blessed and grateful for all of your hard work in helping us to get the car of our dreams. You are a class act; very patient, kind and a master at your craft. Your whole entire team is by far, the best in the business. You and your team made this car buying decision one of the most memorable, meaningful and important experiences we have ever had. For anyone who is interested in buying their dream car, family car, any kind of car you will NOT receive better service than you will get from Mr Keith Mack and team at Group 1 GMC. Last, but not least our vehicle was listed well below the average market value. Not only did we get the car we wanted, our vehicle came fully loaded, washed, detailed and with a full tank of gas. Mr Keith Mack is the only salesperson you will ever need, so tell your family and friends; you will not be sorry! More
I’ve been coming here for over five years to service my truck, and Aaron has always made the process easy and smooth. I normally don’t write reviews, but I felt the need to leave one for Aaron and his team truck, and Aaron has always made the process easy and smooth. I normally don’t write reviews, but I felt the need to leave one for Aaron and his team. This visit was a little different due to transmission work, and the technicians were very knowledgeable. They explained everything clearly and did an excellent job. My truck is running like new again. Great work all around. I’m always happy working with Aaron and his team and highly recommend them. More

