
Group 1 GMC Southwest
Houston, TX
Filter Reviews by Keyword
By Type
Showing 493 reviews
The service advisory would not answer calls when I try to inquire about my vehicle. He would only text through an app. I asked to see the part that was replaced and was told they threw it away without any p inquire about my vehicle. He would only text through an app. I asked to see the part that was replaced and was told they threw it away without any pictures. More
I felt very rushed, almost like livestock. And secondly there was a busted headlight that they intentionally did not photograph and now I have to pay for half of the light, and I cannot even g And secondly there was a busted headlight that they intentionally did not photograph and now I have to pay for half of the light, and I cannot even get my salesman nor service advisor to respond. Truly embarrassing and I see why they cannot sell anything besides a false promise. More
Excellent service and quick response and accurate analysis. Will definitely recommend them for future customers and I will be sure to return for future service analysis. Will definitely recommend them for future customers and I will be sure to return for future service More
Everyone we dealt with was great. Our sales representative Antwon was awesome, he and his sales manager were very helpful and accommodating. Philip in finance explained everything ver Our sales representative Antwon was awesome, he and his sales manager were very helpful and accommodating. Philip in finance explained everything very well and was very patient with us. Overall great experience. More
Jay Green is a great guy and took great care of us. He even contacted me the following day with a great offer when the original one was dead in the water on the vehicle of our choice. Ask for Jay at Gr He even contacted me the following day with a great offer when the original one was dead in the water on the vehicle of our choice. Ask for Jay at Group 1 GMC Southwest and you won’t be disappointed!! More