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Group 1 GMC Southwest

Houston, TX

4.5
527 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 527 reviews

January 16, 2026

The sales team is very friendly and supportive of my needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. More

by chrisqualls78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
January 15, 2026

Always greeted with kind professionalism and great service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in a More

by mjr0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
January 13, 2026

Purchasing from Group1 was an enjoyable process. Trevor my sales rep was very professional and knowledgeable as we worked through the sales process More

by Bsons5857
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 15, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2026

I have up and down with the dealership. Service is always good most of the time. My problems stem more from why I’ve had to replace a part three time in the past ten years and why the paint More

by drgns195
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin
Jan 16, 2026 -

Group 1 GMC Southwest responded

Thank you for taking the time to provide feedback. We apologize for any frustration caused by issues with your vehicle. As a dealership, we strive to provide top-notch service and will continue to work with manufacturers to improve their processes. We appreciate your loyalty over the past ten years and hope to continue serving you in the future.

January 09, 2026

Although they no longer sell Buicks, I have continued to receive good service on my Buick LaCrosse. Efficient and pleasant service reps. All in all, a satisfying experience. More

by dejbdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice young woman. Don’t have her name.
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 09, 2026

Very friendly and caring people. Gabriel is very knowldgeable, understanding and patient. That is why I bought two SUVs from him in a month. More

by JIFU WANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel and Phil are valuable assets., Luis Guerra
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi Jifu, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

January 09, 2026

Personnel is friendly and attentive. I called yesterday, the customer representative was very cordial. He explained what I was to expect as per my request . After the diagnostic report , More

by Ehdz2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin (422905)
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Thank you, and have a fantastic day!

January 08, 2026

This review is about our car buying experience with Mr. Keith Mack. we are beyond blessed and grateful for all of your hard work in helping us to get the car of our dreams. You are a class act; very pati More

by Daneen Harrison-Coats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mack
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. hank you, and have a fantastic day!

January 04, 2026

Smooth and easy buying process. Fair pricing and I would buy from them again. Antwon was great to work with. More

by Cody C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwon, Luis Guerra
Jan 07, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2025

I’ve been coming here for over five years to service my truck, and Aaron has always made the process easy and smooth. I normally don’t write reviews, but I felt the need to leave one for Aaron and his team More

by Marcos Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 24, 2025 -

Group 1 GMC Southwest responded

Hi Marcos, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Southwest! Thanks again for the recommendation, and have an amazing day!

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