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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
556 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 556 reviews

April 14, 2026

While the staff is professional and friendly, the very long service wait times are out of hand. I had an appointment for an oil change and 3 hours and 30 minutes later I was finally done. More

by aprilnewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Tamayo
Report | Print
April 12, 2026

Group 1 GMC Southwest gave me the best deal on my car and had excellent customer service. More

by tl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Torres, Luis Guerra
Report | Print
Apr 14, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2026

Very POOR Management ‼️Managers avoid speaking to the Customer directly about the concerns of their vehicle. Very Unprofessional ‼️Mr.Aaron the Service Advisor was very helpful and Professional.He liste More

by Wargil49
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Aaron(Service Advisor)
Report | Print
April 04, 2026

I felt like I was given a nice deal and treated very well. Thank you for making my purchase bery easy. Deeply apprciated. More

by JReyes0429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Apr 07, 2026 -

Group 1 GMC Southwest responded

Hello, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2026

Excellent to work with very professional and knowledgeable kept me up to date on progress More

by Jheindl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Apr 07, 2026 -

Group 1 GMC Southwest responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

April 03, 2026

Dealership had the truck I was locking for, equipped the way I wanted, the price was agreeable and the salesperson was knowledgeable and friendly. That being said it was a great experience. More

by allend1803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Apr 06, 2026 -

Group 1 GMC Southwest responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2026

Very pleased with Eli the sales representative, unfortunately I can't say the same about senad the sales manager More

by cordova818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senad
Report | Print
April 01, 2026

Jhonathan was very knowledgeable,polite ,and helpful. He made it happen for me! Would highly recommend him to anyone looking to purchase a vehicle. More

by roberthornsby98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Apr 04, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy you found Jhonathan to be so supportive during your experience here at Group 1 GMC Southwest. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2026

This is only dealership I feel comfortable coming too. The staff that I have encountered are genuinely caring about the customers. More

by Pleasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Mar 28, 2026 -

Group 1 GMC Southwest responded

Hi, we are so happy to read such a great review about Group 1 GMC Southwest! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2026

The process of buying a new car was relatively easy. The sales staff that I worked with was very accommodating and helpful and made the process painless. More

by Drgalati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Labrada
Report | Print
Mar 25, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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