Group 1 GMC Southwest

Recently bought used Ford Explorer from GMC southwest; could not have had a more pleasant experience buying a car ever! Debi Roberts was more than helpful in getting repairs done after we bought the car. could not have had a more pleasant experience buying a car ever! Debi Roberts was more than helpful in getting repairs done after we bought the car. I would not hesitate buying from this dealership again! More

Found a GMC Yukon on the website , I just needed the bottom dollar price off msrp. After about 3 hours a manager told me they do not and will not come off MSRP. It was a waste of time and energy. I coul bottom dollar price off msrp. After about 3 hours a manager told me they do not and will not come off MSRP. It was a waste of time and energy. I could have been calling another dealership instead of being told I will get an answer shortly. Very frustrating, they need to tell customers they do not come off msrp upfront. More

Great experience having my vehicle serviced. My Service Advisor took time to listen to my concerns and addressed them in detail with knowledge and professionalism. My Service Advisor took time to listen to my concerns and addressed them in detail with knowledge and professionalism. More

Charged me almost 300 dollar to replace lightbulbs and even then didn't fix my issue. even then didn't fix my issue. More

My service advisor was excellent, personal, professional and he made you feel very comfortable. He took excellent care of my car. and he made you feel very comfortable. He took excellent care of my car. More

Nice location, quick service on the spent. An hour and a half on a fifty five mile fifty five thousand mile checkup An hour and a half on a fifty five mile fifty five thousand mile checkup More

Oil Change and 2 recalls fixed in 3 hours. Good communication and very satisfied! Recommend. Good communication and very satisfied! Recommend. More

Vehicle has 3k miles and has been in that shop over 4 times. All Manufacturer issues. Fixed every time; just to be back in within weeks, for a different issues. I was sold a “Lime” and service keeps us times. All Manufacturer issues. Fixed every time; just to be back in within weeks, for a different issues. I was sold a “Lime” and service keeps using band aids to fix it. This a a new vehicle, that is NOT reliable. I have lost over 80 hrs of work, that NO ONE will compensate me for. Now, I was advise parts have 1 year warranty, (what a joke!) The vehicle has NOT even completed year yet and has been to the shop over 4 times for major issues. Is this how Stearling McCall GMC operates? Selling limes so that within a year or two, service department charges for non-warranty and make their monthly goal? It seems the answer is yes! This is the last time, I purchase a GMC. More