Group 1 GMC Southwest

Tatyana is the best advisor. This is her second time assisting me with my vehicle service maintenance and she is so patient and knowledgeable. She explains recommendations and wh This is her second time assisting me with my vehicle service maintenance and she is so patient and knowledgeable. She explains recommendations and why they are recommended. She always works with my hectic schedule. I am so grateful. I stumbled upon this dealership after the one I purchased my car through did not have service appointments available that fit my schedule and after my first visit with Ms. Tatyana she has a loyal customer for life. Thank you group 1. More

Took my 2021 Buick for an oil chang. Arron always does an amazing customer service. Arron always does an amazing customer service. More

Worst service ever. I spent $1,300 for an oil leak and check engine light. A few days after the repair was completed, my oil continued to leak and my check engine light I spent $1,300 for an oil leak and check engine light. A few days after the repair was completed, my oil continued to leak and my check engine light returned. Spoke to my repair rep, and she advised me to trade my truck in for a newer vehicle. This is unacceptable. I brought my truck to the dealership because I thought you guys knew what you were doing. Should have went to a mom and pop shop instead. Very disappointed with Group1 GMC. More

I had a great experience with the dealership. The entire process was nice, easy, and stress-free. Everyone was very helpful, friendly, and made sure everything went smoothly. I really appreciate The entire process was nice, easy, and stress-free. Everyone was very helpful, friendly, and made sure everything went smoothly. I really appreciate the great customer service and would definitely recommend them to anyone looking for a new vehicle. More

I had a very pleasant experience, everyone was nice and I got what I wanted at a price I could afford got what I wanted at a price I could afford More

Well the 2 and a half hour wait was nice and no one texted me this time to say if I needed extra services or that my car was ready and the bay lost one of my caps for my tires and no one cared or give texted me this time to say if I needed extra services or that my car was ready and the bay lost one of my caps for my tires and no one cared or give me one replacement, my guy that took care of me from when I came left early and did not say I’ll leave someone else to help . Good thing is I got a discount on my oil change More

Jasmine was an amazing person to work with my technician was great. Dealership rules to warranty isn’t fair I believe me having pay fee for part my extended warranty would cover and charge me for it is very was great. Dealership rules to warranty isn’t fair I believe me having pay fee for part my extended warranty would cover and charge me for it is very unprofessional on group one end I feel like 125 fee should never had come from my pocket other than that my experience overall wasn’t bad More

I enjoyed my visits to gmc group one. Jasmine always makes my visits easy and helps with making this process easy give her a raise. Jasmine always makes my visits easy and helps with making this process easy give her a raise. More

The customer service from our salesman Quincy was above and beyond he really went the mile in making our transaction amazing and beyond he really went the mile in making our transaction amazing More