Group 1 GMC Southwest

My service tech was very helpful and courteous. From driving in to leaving everyone was on point From driving in to leaving everyone was on point More

Great sales process; Finance people were nice. Bought a Truck a couple months ago and have a warranty issue that I need help with. Manager won't call back, which is very disappointing. I was ho Bought a Truck a couple months ago and have a warranty issue that I need help with. Manager won't call back, which is very disappointing. I was hoping that they would be as helpful after the sale but that's not the case. Oh well, That's the Big Box Company experience where you're just a number. More

Great service, service advisor jasmine was very professional at her job i give her a 10 rating thank you all. professional at her job i give her a 10 rating thank you all. More

My service advisor Cece was the best. She really take care of people and care. Cece did everything to make sure that my truck was fixed right. She really take care of people and care. Cece did everything to make sure that my truck was fixed right. More

Scammed me on a warranty; the salesman told me I had a much longer warranty than I did. I spoke to the manager, Moses Ramirez, and he told me that I was wronged and offered to sell me another warranty. Sc much longer warranty than I did. I spoke to the manager, Moses Ramirez, and he told me that I was wronged and offered to sell me another warranty. Scamming pieces of xxxx who will screw you over and try to charge you more. I contacted them over 5 times by email, 3 times on their website, and called over 12 times. His employees will lie for him; his secretary will not allow you to speak directly to him and will lie for him all hours of the day. I had to get lucky and say I was someone else so they would transfer my call appropriately. Make sure you confirm all they tell you online because they will lie to your face More

I took my SUV in for service more then $8k; they took a week, even though I had been told it would take three days. I have to cancel mi appointment in Mexico, Less than two days later, the new shock absorb week, even though I had been told it would take three days. I have to cancel mi appointment in Mexico, Less than two days later, the new shock absorber they installed blew out. I had the truck towed back from Mexico, and it’s been there for a week now with no progress. More

When it comes to customer service, Mr. Aaron is excellent. Friendly, accommodating, and very helpful, he will ensure that the task is completed to the highest standard. Aaron is excellent. Friendly, accommodating, and very helpful, he will ensure that the task is completed to the highest standard. More

Always give me great service and upmost loyalty with satisfaction guarantee to please the customer satisfaction guarantee to please the customer More

Harry was clear and precise on my repairs, communication was excellent always have a great service experience was excellent always have a great service experience More

I had a Great experience! Jonathan is always very helpful and quick to response, even afterwards Jonathan is always very helpful and quick to response, even afterwards More