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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
595 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 595 reviews

July 17, 2026

I had a very pleasant experience at the Group 1 GMC dealership, specifically in the customer service area. My advisor was CeCe and she was excellent. She explained everything that would happen and kept More

by marcoseadrogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CeCe
Report | Print
Jul 17, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 16, 2026

The service and Customer service wasn't that great at all. I don’t recommend at all. More

by Daisymora400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Jul 17, 2026 -

Group 1 GMC Southwest responded

Thank you for your feedback. We appreciate you taking the time to inform us about your recent experience and apologize for the inconvenience. We deeply regret any inconvenience you may have encountered. We strive to provide exceptional customer service to all our customers, and it looks that we fell short in this instance. We will further review this experience to look for opportunities to better serve our clients.   Stephen Swad General Manager Group 1 GMC Southwest sswad@group1auto.com

July 16, 2026

The experience was top notch from the moment Delwin greeted us in the parking lot and helped us through every step of the process. More

by Laura.edman96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delwin Camacho, Pete(finance), Luis Guerra
Report | Print
Jul 17, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2026

Great customer service, easy to scheduled appointments. My sales advisor kept me updated on my vehicles service. More

by Mario_chapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harouna Fofana, Luis Guerra
Report | Print
Jul 14, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2026

The place is clean; quiet and comfortable. The service advisor Jasmine is very nice and professional.. Besides, I'm really enjoy the service work which is quick and efficient.. Over still the More

by willkcheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine , Roberson, Luis Guerra
Report | Print
Jul 12, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

Excellent and prompt service. Kept me updated on service progress along with videos. My service advisor Jasmine R., was very courteous and friendly. She made a lot of suggestions More

by sleepfixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Robinson, Luis Guerra
Report | Print
Jul 10, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Service was quick and easy. Aaron was commutative and kept me updated throughout the day. More

by Raj N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 10, 2026 -

Group 1 GMC Southwest responded

Hi Raj, thank you for your kind review; we are happy to pass along your comments to Aaron here at Group 1 GMC Southwest! If you have any further questions, please don't hesitate to reach out!

July 07, 2026

My advisor was very helpful cordial knowledgeable and extremely courteous. Ms. CC was a pleasure to work with More

by Dean Truehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. CC the advisor , Luis Guerra
Report | Print
Jul 08, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Great service employees very kind and the service very good thanks for everything you guys More

by lona.jorge72
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cece, Luis Guerra
Report | Print
Jul 05, 2026 -

Group 1 GMC Southwest responded

Hi, thank you so much for the kind review! We are thrilled that our team was able to provide you with great service. Thank you for choosing us!

June 30, 2026

Tatyana the service advisor is excellent and always does a great job ! We were in and out on the oil change and service ! More

by Bcorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Moreno , Luis Guerra
Report | Print
Jul 02, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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