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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
631 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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By Type

Showing 631 reviews

October 01, 2026

Took my 2021 Buick for an oil chang. Arron always does an amazing customer service. More

by Perlita.3stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
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September 30, 2026

Worst service ever. I spent $1,300 for an oil leak and check engine light. A few days after the repair was completed, my oil continued to leak and my check engine light More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatyana Moreno, Luis Guerra
Print
September 29, 2026

I had a great experience with the dealership. The entire process was nice, easy, and stress-free. Everyone was very helpful, friendly, and made sure everything went smoothly. I really appreciate More

by Alondra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delwin , Luis Guerra
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Sep 30, 2026 -

Group 1 GMC Southwest responded

Alondra, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 29, 2026

I had a very pleasant experience, everyone was nice and I got what I wanted at a price I could afford More

by gmacanchola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Washington , Luis Guerra
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Sep 30, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2026

Well the 2 and a half hour wait was nice and no one texted me this time to say if I needed extra services or that my car was ready and the bay lost one of my caps for my tires and no one cared or give More

by Huracanjimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Print
Sep 29, 2026 -

Group 1 GMC Southwest responded

Hi Huracanjimenez, thank you for sharing your experience with us. I apologize for the long wait and the lack of communication regarding your car's status, as well as the missing tire cap. We appreciate your feedback and will work on improving our customer-centric service to ensure reliability and support in the future. We're glad you enjoyed the discount on your oil change and hope to see you again soon!

September 27, 2026

Jasmine was an amazing person to work with my technician was great. Dealership rules to warranty isn’t fair I believe me having pay fee for part my extended warranty would cover and charge me for it is very More

by Jacobtoledo2599
Recommend Dealer
No
Employees Worked With
Jasmine
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September 26, 2026

I enjoyed my visits to gmc group one. Jasmine always makes my visits easy and helps with making this process easy give her a raise. More

by cesarguevara06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Print
Sep 28, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2026

The customer service from our salesman Quincy was above and beyond he really went the mile in making our transaction amazing More

by Smitty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy, Luis Guerra
Print
Sep 28, 2026 -

Group 1 GMC Southwest responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2026

Jasmine, service writer was very professional and knowledgeable about the service that I needed today. I was very pleased! She is a valued asset to the service department! More

by darrylchurchwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Print
Sep 25, 2026 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Southwest! If you have any further questions, please don't hesitate to reach out!

September 20, 2026

Excelente muy amables 100 recomendado todo bien muy contento con el servicio siempre que voy More

by faustinomerino15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonatan, Luis Guerra
Print
Sep 21, 2026 -

Group 1 GMC Southwest responded

Hola, ¡muchas gracias por sus comentarios positivos sobre Group 1 GMC Southwest! Gracias de nuevo por la recomendación, ¡y que tenga un día fantástico!

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