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Sterling McCall Buick GMC
Houston, TX
396 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 396 reviews
August 08, 2023
Our salesman, Floyd was very knowledgeable, professional and kind. This has been the Best car buying experience. I didn't experience this with other dealerships. and kind. This has been the Best car buying experience. I didn't experience this with other dealerships. More
by Cesia Hunt
Employees Worked With
Floyd
July 28, 2023
No hassle on pricing of our vehicle like I have experienced at other dealerships in the past. I made a deal over the phone on my first call. We made an appointment and went and picked up our new ve experienced at other dealerships in the past. I made a deal over the phone on my first call. We made an appointment and went and picked up our new vehicle and the deal was painless. Excellent customer service and dealership. More
by PLEASEDFORMPORTER
Employees Worked With
Joe Smith and Clay Vannatter
July 22, 2023
Car purchase experience was good except for when you they installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired a installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired and back to me. I had the truck 7 days before this happen. More
by Jebnerc8
Employees Worked With
Karl
July 13, 2023
The service writer John Ramirez provides very good customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking hub caps and not informing service writer. 3. Once I left dealership left back tire light came on stating low pressure - even though I just purchased tires from dealership. Now, I must take vehicle to be serviced elsewhere due issues which arose on this visit. More
by Brogden
Employees Worked With
John Ramirez
July 08, 2023
I love my advisor Johnathan. I feel confident and comfortable with the decision I have to make with my car. My car is thirteen years old and not at it's peak in looks anymore bu I feel confident and comfortable with the decision I have to make with my car. My car is thirteen years old and not at it's peak in looks anymore but Johnathan still makes me feel like it is as important as if it was new. More
by L
Employees Worked With
Johnathan
July 01, 2023
I came in for an oil change which includes tire rotation. Because the wheel lock was not the original one that I’ve had since I had my vehicle, they were unable to rotate the tires but I was still charged fu Because the wheel lock was not the original one that I’ve had since I had my vehicle, they were unable to rotate the tires but I was still charged full price. Of course anything to get your money, they wanted and additional $200 to replace the wheel lock! Really!! More
by Rashandra Adams
Employees Worked With
Luis Guerra
