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Group 1 GMC Southwest
Houston, TX
600 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 600 reviews
July 28, 2026
My first oil change at the dealership was handled very well by the service department. I arrived at my appointment time and was immediately greeted by a service manager who soon took my truck into the ser well by the service department. I arrived at my appointment time and was immediately greeted by a service manager who soon took my truck into the service area. I wandered into the sales showroom and looked at some of the new models and had a conversation with one of salesmen about Super Cruise. Shortly after returning to the service waiting room, they brought my truck over all ready to go. It had also been washed and vacuumed. it looked brand new again. I paid the salesman, picked up my key fob, walked around and did a visual inspection of the truck, got in and left. The entire experience was easy and as fast as anticipated. Thanks to everyone at Group 1 GMC Southwest. More
by TexasAviator
Employees Worked With
Luis Guerra
July 23, 2026
Moses and Roy sneaky and unpredictable. Moses lacks communication and always thought he contacted me or set up scheduling. Says he will contact or call you back nope. Lies about why your ca Moses lacks communication and always thought he contacted me or set up scheduling. Says he will contact or call you back nope. Lies about why your car is making noise or why the light is on sends you places without a an appointment that he Moses himself said he scheduled I’ve wasted a whole tank of gas and time just from getting the run around and Roy will transfer you to Moses when you ask to speak with the GM and claim he doesn’t know the GM email. Moses will pretend to be the GM. They take your kindness for weakness worst experience in purchasing a car ever!!!! More
by Honesty
Employees Worked With
Moses and Roy (Roy is for short)
July 22, 2026
Jordan is very accommodating, he provided us transportation while our truck is in service and updated us what else needed on the truck. transportation while our truck is in service and updated us what else needed on the truck. More
by victoriapajo
Employees Worked With
Jordan Rasmussen
July 20, 2026
GMC Group #1 is the best place I found to buy my vehicle. The service was excellent and the staff was so friendly. They kept in touch whenever I needed anything. I highly recommend this place as one of the b The service was excellent and the staff was so friendly. They kept in touch whenever I needed anything. I highly recommend this place as one of the best I visited while looking for a truck for my husband. Ask for Delwin Camacho; he was my salesperson and I highly recommend him. More
by Mirna Lopez
Employees Worked With
Delwin Camacho
July 17, 2026
I had a very pleasant experience at the Group 1 GMC dealership, specifically in the customer service area. My advisor was CeCe and she was excellent. She explained everything that would happen and kept dealership, specifically in the customer service area. My advisor was CeCe and she was excellent. She explained everything that would happen and kept me updated on the progress of my vehicle. I would highly recommend this dealership for their great customer service and their efficiency. More
by marcoseadrogue
Employees Worked With
CeCe
July 16, 2026
The experience was top notch from the moment Delwin greeted us in the parking lot and helped us through every step of the process. greeted us in the parking lot and helped us through every step of the process. More
by Laura.edman96
Employees Worked With
Delwin Camacho, Pete(finance), Luis Guerra
July 11, 2026
The place is clean; quiet and comfortable. The service advisor Jasmine is very nice and professional.. Besides, I'm really enjoy the service work which is quick and efficient.. Over still the The service advisor Jasmine is very nice and professional.. Besides, I'm really enjoy the service work which is quick and efficient.. Over still the team work is great. More
by willkcheung
Employees Worked With
Jasmine , Roberson, Luis Guerra
