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Group 1 GMC Southwest

Houston, TX

4.4
500 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 500 reviews

November 08, 2025

My service representative, Sxochill, was super helpful. She did everything she could to ensure my experience at GMC Southwest was excellent. I will definitely be returning in the future. More

by eric_manrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sxochill Cerr
Nov 08, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sxochill here at Group 1 GMC Southwest! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 07, 2025

Fast awesome service! My service advisor Aaron is great!! Car was fixed in no time More

by Danageorge2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Luis Guerra
Nov 08, 2025 -

Group 1 GMC Southwest responded

Hi! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

November 04, 2025

Debra and Jonny did a great job on getting everything ready, couldn’t be more satisfied with the level of costumer service. The Dealer offers a great variety of vehicles to choose from! I would definite More

by albertofindley31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra & Jonny
Nov 05, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Southwest! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

The guy was very helpful in in the process of buying of the truck and I happy with his help More

by Erasto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonatan labrada, Luis Guerra
Oct 31, 2025 -

Group 1 GMC Southwest responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Southwest. If you have any further questions, please don't hesitate to reach out!

October 28, 2025

Service man AAron has always taken care of me I give a AA plus very nice More

by Mobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mack
Oct 29, 2025 -

Group 1 GMC Southwest responded

Hi! We're so happy we were able to help you out! Until the next time we meet, take care!

October 26, 2025

Johnathan Marin, best service advisor they have. Attentive, reliable, knowledgeable. Helped point me in the right direction, he got specific techs that specialize in my vehicle, awesome experience. More

by Gee Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Marin
Oct 27, 2025 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2025

Great service great pricing easy finance team best salesman I have ever used in 20 years More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Deb Roberts , Luis Guerra
Oct 27, 2025 -

Group 1 GMC Southwest responded

Hi Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2025

Thank you Aaron for always giving a excellent service to the costumer and to make sure everything is good. More

by HRobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 23, 2025 -

Group 1 GMC Southwest responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

The service advisory would not answer calls when I try to inquire about my vehicle. He would only text through an app. I asked to see the part that was replaced and was told they threw it away without any p More

by reedc601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Marin
Oct 21, 2025 -

Group 1 GMC Southwest responded

Thank you for sharing your feedback. I'm very sorry to hear about your recent service experience and the difficulty you had reaching your advisor. This is not the level of communication we strive for. Calvin Miller will be personally reviewing your visit and reaching out to you directly from 713-776-4643 to discuss your concerns and ensure they're addressed properly.

October 17, 2025

I felt very rushed, almost like livestock. And secondly there was a busted headlight that they intentionally did not photograph and now I have to pay for half of the light, and I cannot even g More

by gfys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan, little xxxxx in a suit with a 2007 Bluetooth headset in. , Luis Guerra
Oct 21, 2025 -

Group 1 GMC Southwest responded

We're truly sorry to hear about your experience. That's not the level of care we strive to provide, and we'd really appreciate the opportunity to learn more about what happened. Please reach out directly to Patrick Renteria, our Pre-Owned Director, at prenteria@group1auto.com so we can address your concerns personally. Margarita Pochtovaya General Manager margarita@group1auto.com

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