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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
652 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 652 reviews

November 07, 2026

Over charge for work that was not done right even after complaining about it, a simple alaiment was not done right. Even took it for a test drive with a lady and admitting that was not done right More

by eagle132212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan, Luis Guerra, Michael Caldwell, Slack Nigel, Hugh Robb, Lee Thibodeau, Jason Jason, Forrest Jones, Billy Shape, Gerry Martel, Dennis Zullo
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November 07, 2026

I am very concerned about this purchase. I started getting service notifications today only having pick ed up the on Thursday night. Air filter needs to be replaced, oil change recommended, More

by tcarter64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kieth Mack
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November 07, 2026

The staff was friendly, and the entire process was painless. They were very patient while I was searching for a truck and deciding which options I wanted. Overall, it was a great experience. More

by K Dolan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ogadea Vallecillo, Luis Guerra, Lee Thibodeau, Jason Jason
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November 06, 2026

Great service, Johnathan took good care of me and the communication was top notch! Would definitely bring my car back here. More

by lauren.g.ellis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Marin
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October 31, 2026

The service was quick and professional and Aaron kept me posted of everything goin on. More

by Johnterenceayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron took great care of me.
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Nov 05, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy you found Aaron to be so supportive during your experience here at Group 1 GMC Southwest. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2026

My service rep was excellent, gave 5 star service to me. I’ll will be referring her to my husband for when he brings his truck. More

by frederickasmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Muhlbach
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Nov 05, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2026

Friendliest experience I ever had with a new car vehicle purchase! I drove 3.5 hours to get there... Great inventory to select from! More

by claypetschsells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Fruge
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Oct 31, 2026 -

Group 1 GMC Southwest responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2026

From the sales associate to the staff everyone was very pleasant, detailed and professional! By far my best dealership experience! More

by claypetschsells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Fruge
Print
Oct 31, 2026 -

Group 1 GMC Southwest responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2026

Ask for CECE excellent service. She will be with you every step of the way. More

by Seankeady2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Thibodeau, Jason Jason, Forrest Jones, Gerry Martel, Dennis Zullo
Print
Oct 30, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2026

Friendly quick best service ever attention from each individual . I will definitely be coming back to Group 1 Southwest More

by MonsterRubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Muhlba
Print
Oct 24, 2026 -

Group 1 GMC Southwest responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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