Group 1 GMC Southwest

No communication, Hard to reach a person, had to pay for a rental while vehicle in for warranty work (they "dont have loaner vehicles") Service writer is not experienced or knowledgable about issues or how a rental while vehicle in for warranty work (they "dont have loaner vehicles") Service writer is not experienced or knowledgable about issues or how to write them up More

The dealership in general is great however the service department fell short on my first visit. I had scheduled an oil change and I had a leak in another part of the vehicle so I asked to have that looked department fell short on my first visit. I had scheduled an oil change and I had a leak in another part of the vehicle so I asked to have that looked at as well. All they did was refill the reservoir without fixing the leak. More

Great communication from service advisor, with reaponse in a timely manner. Service done was well explained. in a timely manner. Service done was well explained. More

My vehicle came home with scratches and dents on the back hatch and back window. I will be expecting this dealership to fix at no cost to me. hatch and back window. I will be expecting this dealership to fix at no cost to me. More

Not the best I buy a AT4X 2026 last year the dash cam installed at the dealer when buy the truck the Rear dash cam never work I bring the truck back and charge for replacement I ask for clean my truck i installed at the dealer when buy the truck the Rear dash cam never work I bring the truck back and charge for replacement I ask for clean my truck in and out next day sxochitll don’t answer my texts or calls so I go to the dealer and ask for my truck don’t clean and try to keep the dash cams replacement it’s my second truck buy there but after this I change my business to another dealer poor customer service 😞😞😞😞 More

Ce Ce Marin was my service representative and she did an outstanding job informing me of issues, cost to repair and timing. outstanding job informing me of issues, cost to repair and timing. More

Having the Costco Auto Program here makes all the difference in the world, Gabby was very helpful in my truck purchasing process difference in the world, Gabby was very helpful in my truck purchasing process More