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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.5
553 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 553 reviews

April 04, 2026

I felt like I was given a nice deal and treated very well. Thank you for making my purchase bery easy. Deeply apprciated. More

by JReyes0429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
April 04, 2026

Excellent to work with very professional and knowledgeable kept me up to date on progress More

by Jheindl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
April 03, 2026

Dealership had the truck I was locking for, equipped the way I wanted, the price was agreeable and the salesperson was knowledgeable and friendly. That being said it was a great experience. More

by allend1803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
April 02, 2026

Very pleased with Eli the sales representative, unfortunately I can't say the same about senad the sales manager More

by cordova818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senad
Report | Print
April 01, 2026

Jhonathan was very knowledgeable,polite ,and helpful. He made it happen for me! Would highly recommend him to anyone looking to purchase a vehicle. More

by roberthornsby98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Apr 04, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy you found Jhonathan to be so supportive during your experience here at Group 1 GMC Southwest. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2026

This is only dealership I feel comfortable coming too. The staff that I have encountered are genuinely caring about the customers. More

by Pleasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Mar 28, 2026 -

Group 1 GMC Southwest responded

Hi, we are so happy to read such a great review about Group 1 GMC Southwest! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2026

The process of buying a new car was relatively easy. The sales staff that I worked with was very accommodating and helpful and made the process painless. More

by Drgalati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Labrada
Report | Print
Mar 25, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2026

I'm very satisfied with job southwest GMC service does very nice workers and exelente service More

by sortoh06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Mar 24, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

I love this dealership. They’re very attentive and always make sure my needs are met. More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Mar 22, 2026 -

Group 1 GMC Southwest responded

Hi Theresa, thank you so much for your positive comments about Group 1 GMC Southwest! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2026

Brought my car in for a recall and it was a nightmare! On top of the charges they drove my car 20 miles without letting me know or getting my permission! I will never go back! More

by Rachelg77459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will - Service Manager
Report | Print
Mar 17, 2026 -

Group 1 GMC Southwest responded

Thank you for your feedback. We sincerely apologize that your recent visit did not meet your expectations.   In some cases, it is necessary for our technicians to test drive a vehicle after service to confirm that the issue has been properly resolved and that the vehicle is operating safely. Depending on the repair or inspection requirements, this can involve driving longer distances. For example, certain procedures such as state inspections may require driving up to 100 miles.   We appreciate you bringing your concerns to our attention and will continue working to improve our communication and service experience.   Margarita Pochtovaya General Manager margarita@group1auto.com

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