Back

Group 1 GMC Southwest

Houston, TX

4.5
542 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

Directions

By Type

Showing 542 reviews

March 02, 2026

The people were very friendly and helpful throughout the whole process. Gabriel the sales guy I worked with even helped explain what to look for when buying a car. More

by Sandrarios1230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Miranda , Luis Guerra
February 26, 2026

We had a great experience! Jay provided such awesome service and really took the time to explain everything to us. The overall process was super easy and I left in my dream car More

by lo.wilmer7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Pete
Mar 01, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 26, 2026

This was one of the easiest car buying experiences we've had. J our salesman was very professional and upfront. We definitely recommend checking this place out More

by Drphil032203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J salesman
Mar 01, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 21, 2026

The best dealership in town. I live 20 miles away but always come to them when there’s an issue with my GMC. Ronald takes good care of me and solves all the issues. More

by Thao Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Feb 22, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2026

I had a great experience purchasing my new truck at this dealership. Keith was my salesperson and helped me through the entire process. I didn’t feel pressured and felt I got a great deal. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mack, Senad Hadzihusejnovic
Feb 19, 2026 -

Group 1 GMC Southwest responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2026

I went to this dealership because I wanted to use gmc. My check engine light came on due to trash in my diesel. It was there for two weeks. The communication between our two parties was terrible. When you More

by Customer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will and Jonathan
Feb 19, 2026 -

Group 1 GMC Southwest responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and the frustration caused by the extended time and lack of communication. That is not the level of service we aim to provide. I would sincerely appreciate the opportunity to speak with you personally, better understand what happened, and work toward making this right. Please feel free to contact me directly at 713-776-4654 at your convenience. Wil Solano Service Manager

February 15, 2026

I have bought 2 vehicles from this dealership and have had my vehicles serviced here for years. I have never been disappointed!!! More

by jeannettecalhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rasmussen
Feb 15, 2026 -

Group 1 GMC Southwest responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

Service was fine, Tatyana was helpful and very very nice. Car was clean when returned. More

by Leesonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana worked with me, never met Luis
Feb 15, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2026

Took care of my Yukon Denal XL. They got everything fixed in a timely manner. Basel in sevice was great to work with! Thanks Basel! More

by Oeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Feb 12, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2026

Our sales rep, Eli was great. Very helpful and personable. Also good support from sales manager and finance close out More

by TMac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli , Luis Guerra
Feb 08, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...