Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
515 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

Directions

By Type

Showing 515 reviews

December 19, 2025

Staff are friendly and competent. The facility is modern and clean. Appointment completed in a timely manner. More

by Robertlcook48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
December 18, 2025

Had a great experience. Bought a 2024 Infiniti QX60 and worked with Doyle who was great to work with and made the whole car buying process seamless. Highly recommend this de More

by umairali1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Hingle, Moses Ramirez
Report | Print
December 18, 2025

I recently purchased a Subaru Ascent from Group1 GMC Southwest. It was a great experience all throughout. It was a no hazle deal. Jennifer, the salesperson was professional and knowledgeable. Her manage More

by Sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer in sales, and Peter in finance. , Luis Guerra
Report | Print
December 13, 2025

Fast and great experience front beginning to end! Mrs. Debbie was great along with management and finance. More

by rwlangjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie, Luis Guerra
Report | Print
Dec 17, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy you found Debbie to be so supportive during your experience here at Group 1 GMC Southwest. We do hope we can be of assistance in the future. Take care!

December 13, 2025

GREAT SERVICE, QUICK IN N OUT. .VERY NICE N FRIENDLY HELP...XOCHITL WAS VERY HELPFUL Y VERY FRIENDLY...THANKS FOR ALL YOUR HELP.. More

by fidel_andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xochitl was very helpful...Thanks Xochitl
Report | Print
Dec 17, 2025 -

Group 1 GMC Southwest responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Southwest! We do hope we can be of assistance in the future. Take care!

December 09, 2025

Recently bought used Ford Explorer from GMC southwest; could not have had a more pleasant experience buying a car ever! Debi Roberts was more than helpful in getting repairs done after we bought the car. More

by foster99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi roberts
Report | Print
Dec 10, 2025 -

Group 1 GMC Southwest responded

Hi, thanks for your praise and kind comments about Debi. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 07, 2025

Found a GMC Yukon on the website , I just needed the bottom dollar price off msrp. After about 3 hours a manager told me they do not and will not come off MSRP. It was a waste of time and energy. I coul More

by Jlangperformance
Recommend Dealer
No
Employees Worked With
Debbie
Report | Print
Dec 09, 2025 -

Group 1 GMC Southwest responded

Thank you for taking the time to share your experience regarding your inquiry about the GMC Yukon on our website.​We understand your frustration but pricing does vary between different models and trim levels and not all vehicles will get a discount off MSRP. We value every customer, and we would appreciate the opportunity to discuss your experience further and address your concerns personally. Please feel free to email me at senad@group1auto.com so we can connect. Thank you. Senad Hadzihusejnovic General Sales Manager

December 04, 2025

Great experience having my vehicle serviced. My Service Advisor took time to listen to my concerns and addressed them in detail with knowledge and professionalism. More

by robladd22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Davila
Report | Print
Dec 05, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Charged me almost 300 dollar to replace lightbulbs and even then didn't fix my issue. More

by brandon sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harouna Fafona, Luis Guerra
Report | Print
Dec 03, 2025 -

Group 1 GMC Southwest responded

Thank you for taking the time to share your feedback. This is certainly not the experience we aim to provide, and we’re sorry to hear that your concern wasn’t fully resolved during your visit. We’d like the opportunity to review what happened, make sure the charges were appropriate, and ensure your original issue is properly fixed. Thank you for speaking with us today. We look forward to your visit tomorrow. Your trust matters to us, and we appreciate the chance to earn it back. Please call 713-776-4654 if you need any further assistance.

December 01, 2025

My service advisor was excellent, personal, professional and he made you feel very comfortable. He took excellent care of my car. More

by mbagley536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofanda
Report | Print
Dec 02, 2025 -

Group 1 GMC Southwest responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
52