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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
230 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 230 reviews

January 09, 2024

My service advisor Margo was very helpful in explaining to me what the technician found wrong with my car. Margo also made sure that I was informed of what was going on with my vehicle every step of the, I More

by shannonebowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Jan 11, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Margo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

It was the second time that estimator did surprise me when I paid. Will consider other place for service for sure. More

by JamesYeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margaret Bearb
Jan 09, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 09, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for bringing this to my attention. I apologize for the lack of communication regarding the cost of service. I would like an opportunity to address your concerns and to earn your business, please contact me at val@sterlingmccallacura.com. I look forward to speaking with you. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

January 05, 2024

Title: Exceptional Service Experience at Sterling McCall Acura Sugar Land with Margaret (Margo) Bearb I recently had the pleasure of visiting Sterling McCall Acura Sugar Land for service on my 2017 Acura More

by truss-prance.0b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret (margo) Bearb
Jan 06, 2024 -

Sterling McCall Acura Sugar Land responded

Your experience at Sterling McCall Acura Sugar Land, especially with Margaret (Margo), is truly exceptional! Margo's professionalism, attentiveness, and dedication to ensuring your Acura MDX received top-notch service are commendable. It's wonderful to hear that her communication throughout the process and the thoroughness of the service provided left such a positive impression. Congratulations on your new MDX!

January 05, 2024

Service experience was great! Margo provided excellent customer service and kept me informed on my vehicle. More

by Hernandez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Jan 09, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Margo provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Today I had an appt for my Car . Mr Broderick did a great job ! Good people workbthetr More

by Nalsub2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Broderick
Jan 06, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Mr. Broderick provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

During my visits, the service department has always been informative and professional. The service writers take their time and go over issues with vehicle. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Bearb
Jan 05, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had an informative and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Andy in the service department is great. Always very efficient and professional. Will be back. More

by ajasonmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Jan 04, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Andy provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Great experience with Margo at the Service Department. Customer service is really good and professional More

by Spark08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Jan 03, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Margo provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Car looks nice and clean. Good and fast service they actually took less time than was told. More

by Tony_betancourt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrick
Jan 03, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a good and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

This is my 3rd time at this dealership and the service is always superb! They go above and beyond to meet customers satisfaction. My advisor Joshua Campbell is very knowledgeable, always helpful and pleasant More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Campbell
Dec 22, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a superb experience and that Joshua provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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