Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
423 Reviews
Call Dealership (832) 944-7200
View Awards

7201 Addison Ave

Sugar Land, TX

77479

Directions

By Type

Showing 423 reviews

October 05, 2023

Always friendly and professional! They take care of their customers! I think Margo is the best! More

by ullmann0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
Oct 06, 2023 -

Sterling McCall Acura Sugar Land responded

We are thrilled that Margo provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 05, 2023

I had a great experience at this dealership. The service was top-notch, and my advisor was polite and informative and made sure I had a pleasant experience. He also made sure I was aware of some More

by provisio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick, Edwa
Report | Print
Oct 07, 2023 -

Sterling McCall Acura Sugar Land responded

It's truly wonderful to hear that you had a great experience with Sterling McCall Acura Sugar Land and that the service advisors provided top-notch assistance. Thank you for sharing your glowing review!

October 04, 2023

Excellent dealer to purchaser relationship. Knows you and your car. Takes good care of you during any maintenance needs. Will keep going for any future card. More

by Ron Walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick and Pratik
Report | Print
Oct 05, 2023 -

Sterling McCall Acura Sugar Land responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Sterling McCall Acura Sugar Land! We appreciate your business!

Oct 05, 2023 -

Ron Walters responded

Great service and great people.

October 04, 2023

Service is just okay not too professional. . and the problem still remains when my car release. More

by Hughng15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margo
Report | Print
Oct 06, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 03, 2023

Excellent customer service. clean waiting area. Only thing to improve is that the total wait time was longer than ideal- 1 hour 20 min for an oil change and multipoint inspectio More

by Bookworm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Report | Print
Oct 05, 2023 -

Sterling McCall Acura Sugar Land responded

It's great to hear that you received excellent customer service and that the waiting area was clean and comfortable. We understand your concern about the total wait time for an oil change and multipoint inspection being longer than ideal, at 1 hour and 20 minutes. Thank you for your patience, and we look forward to serving you again in the future.

October 03, 2023

The professionalism and care from the staff, made my transaction pleasant and memorable. I would recommend to anyone looking! More

by Khristy Garrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilder, Ginae
Report | Print
Oct 04, 2023 -

Sterling McCall Acura Sugar Land responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Margo in service was very professional and honest. She kept me informed and things were done in a timely manner More

by pettewayone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Beard
Report | Print
Oct 03, 2023 -

Sterling McCall Acura Sugar Land responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Margo went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

Very welcoming staff, friendly, fast service and helpful team members. Great communication. I am loving Acura. It is also 5 min from my house. More

by Daniella Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Report | Print
Oct 03, 2023 -

Sterling McCall Acura Sugar Land responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Sterling McCall Acura Sugar Land has the best service department I have ever dealt with. I was treated with courtesy and respect, was kept informed as to the status of my vehicle, and my car was ready be More

by brooksjimmy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Report | Print
Sep 28, 2023 -

brooksjimmy17 responded

Best auto dealer service department I have ever dealt with!

Sep 29, 2023 -

Sterling McCall Acura Sugar Land responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 23, 2023

Very nice, very clean and people are so nice. My inspection was done in 20 min. More

by Kz1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Report | Print
Sep 26, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

1
...
33
34
35
...
43