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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
423 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 423 reviews

December 12, 2023

This is a no hassle dealership. They don’t play the numbers manipulation game and they do not pressure you. Straight forward negotiations and without a lot of dealership add ons sla More

by ates-e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April
Dec 15, 2023 -

Sterling McCall Acura Sugar Land responded

Dealerships that prioritize transparency and straightforward negotiations can make the car-buying process much smoother. It's great to hear you had a positive experience and felt comfortable without any unnecessary pressure. That's the kind of environment many buyers appreciate! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future. Congratulations on your new vehicle!

December 08, 2023

I was helped quickly once I arrived. I received my vehicle back sooner than expected. More

by Mndoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Dec 12, 2023 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

So pleasant to bring vehicle to Sterling - Andy is welcoming, helpful and thorough. Good dealership. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ange Garcia
Dec 08, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a pleasant experience and that Andy provided welcoming and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Great customer services. No pressure, they’re here to help you get what you need. More

by Marcel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joaquin Gonzalez
Dec 06, 2023 -

Sterling McCall Acura Sugar Land responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

It was very easy to set up the appt online and I was checked in by a very courteous person: Ms Margo and she explained the work to be done as well as the expected wait time. She then called me an Uber t More

by Nikhil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Dec 07, 2023 -

Sterling McCall Acura Sugar Land responded

We are thrilled your experience setting up the appointment online and interacting with Ms. Margo at the service center was excellent. Her courteousness, clear explanation of the work, estimated wait time, arranging transportation via Uber, and follow-up call after the service showcase a high level of customer care. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

I love working with Margo & the mechanics are amazing! I always feel so cared for. More

by jarenkiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Bearb,
Dec 05, 2023 -

Sterling McCall Acura Sugar Land responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

December 03, 2023

Very good experience. Excellent communication and very professional in getting the diagnostic's and the report . More

by Velu111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Dec 05, 2023 -

Sterling McCall Acura Sugar Land responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

December 03, 2023

I like the efficiency of this dealer service department. They are a knowledgeable, helpful and fast. More

by dlorax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Dec 06, 2023 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Outstanding customer service! Mike Tran was awesome! I will definitely shop here again for my next Acura. More

by Levelez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran
Dec 06, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had an outstanding experience and that Mike provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

The entire buying process was smooth. Joaquin was really nice. The car was exactly as represented and even though it was used…they treated me as if I was buying new. They also surprised More

by martini7142003
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joaquin
Dec 06, 2023 -

Sterling McCall Acura Sugar Land responded

It's wonderful to hear that your car-buying experience with Joaquin and Sterling McCall Acura Sugar Land was exceptional! When the process goes smoothly and the car matches the representation, it definitely enhances the overall experience. Treating you with such care and consideration, akin to buying a new car, is commendable. The thoughtful gesture of a full tank of gas was a nice surprise. Congratulations on your new vehicle!

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