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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
349 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 349 reviews

February 05, 2025

I was very impressed by the SL Acura Dealership, the Service Department, overall customer Support and Administrative services, and a truly great Job by my Service Advisor Kevin Kommany.. 5 star overal More

by Kcowan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
Feb 05, 2025 -

Kcowan1 responded

My first visit to and vehicle repair experience with Sterling McCall Acura in Sugar Land. A great overall experience from beginning to end for repair diagnostics and estimate, actual services, and support from our Service Advisor, Kevin Kommany. Kevin did an excellent job communicating the necessary steps In my Acura MDX repair process, transportation as needed for drop off and pickup, and arranging a loaner vehicle for warranty coordination and parts/repairs over a weekend/severe weather period, I highly recommend this dealership for all services, and shopping for new or used vehicles in the future.

February 04, 2025

They are too pushy to make a deal and then they push for extras to finalize the sale More

by sugar20479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence
Feb 07, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

They have me same day appointment with no hassle. Advisor was very curteous & service was great. More

by Milamtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sala, Michael Batchelder
Feb 03, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Acura Sugar Land. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

I was immediately greeted and taken care of before even getting out of my car. My service advisor, Rose, was extremely helpful and friendly. No complaints. More

by Ivonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Feb 03, 2025 -

Sterling McCall Acura Sugar Land responded

Hello Ivonne, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

The dealership is situated at a convenient location. The facility is nice and the staff is friendly. Not to mention the services are great. More

by Lins4usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp Gurer
Feb 03, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2025

Height of professionalism is what they serve you here. They know what they are doing, and would advise you with in-depth knowledge and experience. . More

by bobo4show
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Campbell
Jan 31, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 22, 2025

As an out of state buyer I had multiple phone conversations and texts and worked out a deal only to find out they lied to me. After I spent two days and two flights to get there they still did no More

by JL
Recommend Dealer
No
Employees Worked With
Cortez , Mo
Jan 22, 2025 -

Sterling McCall Acura Sugar Land responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Kolby R Wahl General Manager kwahl@acurasugarland.com

January 22, 2025

The dealership is very professional and friendly with customers. My service advisor Mr. Sharp Gurer was friendly and took the time to explain services needed after the inspection was completed. He also m More

by sheilapage26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharp Gurer
Jan 23, 2025 -

sheilapage26 responded

I highly recommend Acura Sugar Land dealership and Mr. Gurer.

January 19, 2025

Service representative was very helpful and informative. I’m very satisfied with service and repair of my vehicle. More

by jennyburren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 21, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land

January 15, 2025

Easy accessible Liked the professional service Easy to secure appointments Waiting was very comfortable & quick More

by mikader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim any, Kevin
Jan 16, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!