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Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
377 Reviews
Call Dealership (832) 944-7200
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7201 Addison Ave

Sugar Land, TX

77479

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Showing 377 reviews

October 29, 2023

Andy provided excellent service as always. Car was done in timely fashion. Will continue to comeback in the future. More

by Mtran504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
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Oct 31, 2023 -

Sterling McCall Acura Sugar Land responded

It's great to hear that Andy provided you with excellent service and that your car was serviced in a timely manner. Thank you for sharing your experience, and we look forward to seeing you again in the future for any of your automotive needs.

October 28, 2023

It was great working with this dealership and the salespeople! Great experience and I highly recommend! More

by Jf1055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Elkidiri, Sheng Cheng
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Oct 31, 2023 -

Sterling McCall Acura Sugar Land responded

We are glad to hear that you had a great experience working with Sterling McCall Acura Sugar Land and the salespeople. It's wonderful to know that you highly recommend our services. Your feedback is valued.

October 27, 2023

Maint. Dept has always been helpful. Showed up today w/ flat tire, no appt, 45 minutes later I was out of there. Andy has been fantastic. He understand More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young black man, new guy. He was outstanding.
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Nov 04, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Andy provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

Our rep Andy Garcia is always polite keeps us informed and lets us know costs. He is always a pleasure to work with More

by Sesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy garcia
Report | Print
Nov 01, 2023 -

Sterling McCall Acura Sugar Land responded

Andy's polite, informative, and cost-conscious approach is appreciated, and it's great to hear that he's a pleasure to work with. Thank you!

October 25, 2023

My service advisor Mr: Andy Garcia is awesome person with wide personality. I wish him all the success. Also mechanic person who works in my car very good mechanic I also wish him to be successful. Thank you More

by shemolshemol@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr: Andy Garcia.
Report | Print
Nov 04, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Andy provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 22, 2023

Andy Garcia is the best. It's always a pleasure at the dealership kudos plus More

by ramantm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Report | Print
Oct 22, 2023 -

ramantm responded

Always great service.

Oct 22, 2023 -

ramantm responded

Always great service.

Oct 23, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your kind words for our staff, we appreciate it!

October 21, 2023

I own a Honda and the dealership welcomed me rather than sending me to a Honda dealership. The service department was very friendly and helpful. I appreciate their willingness to help non Acura car owners. More

by marilynfsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josua
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Oct 24, 2023 -

Sterling McCall Acura Sugar Land responded

It's great to hear that you had a positive experience at Sterling McCall Acura in Sugar Land, even as a Honda owner. Our willingness to help you and their excellent service are certainly commendable. Your satisfaction is important!

October 21, 2023

They are courteous, professional, and customer minded. Margo Bearb is the best!!! She goes above and beyond everytime, and is a big reason that I keep coming back!! More

by MCF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
Oct 21, 2023 -

MCF responded

Respond publically to Sterling McCall Acura Sugar Land and inform Margo of my review! SHE IS GREAT!!!!

Oct 23, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your kind words for our staff, we appreciate it!

October 21, 2023

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by Mrubesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
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Oct 24, 2023 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

The service at car repair is poor . The estimate is wrong , bad service and poor. More

by saigon7311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margo
Report | Print
Oct 20, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback about this experience you had during your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Valerian Kuznetsov, General Manager val@sterlingmccallacura.com

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