Sterling McCall Acura Sugar Land

First time service at this dealership. I was very satisfied with the personal care given and the communication provided throughout my vehicle repair, by my service rep, Christian. He too I was very satisfied with the personal care given and the communication provided throughout my vehicle repair, by my service rep, Christian. He took extra steps and confirmed an item needing repair, when a technician’s initial evaluation overlooked the problem. More

I’m impressed on the quality of the service even though l scheduled my appointment at the last minute. Christian was awesome! scheduled my appointment at the last minute. Christian was awesome! More

I was very impressed by the SL Acura Dealership, the Service Department, overall customer Support and Administrative services, and a truly great Job by my Service Advisor Kevin Kommany.. 5 star overal Service Department, overall customer Support and Administrative services, and a truly great Job by my Service Advisor Kevin Kommany.. 5 star overall rating in my opinion. More

They are too pushy to make a deal and then they push for extras to finalize the sale extras to finalize the sale More

They have me same day appointment with no hassle. Advisor was very curteous & service was great. Advisor was very curteous & service was great. More

I was immediately greeted and taken care of before even getting out of my car. My service advisor, Rose, was extremely helpful and friendly. No complaints. getting out of my car. My service advisor, Rose, was extremely helpful and friendly. No complaints. More

The dealership is situated at a convenient location. The facility is nice and the staff is friendly. Not to mention the services are great. The facility is nice and the staff is friendly. Not to mention the services are great. More

Height of professionalism is what they serve you here. They know what they are doing, and would advise you with in-depth knowledge and experience. . They know what they are doing, and would advise you with in-depth knowledge and experience. . More

As an out of state buyer I had multiple phone conversations and texts and worked out a deal only to find out they lied to me. After I spent two days and two flights to get there they still did no conversations and texts and worked out a deal only to find out they lied to me. After I spent two days and two flights to get there they still did not honor our agreement .i should have got it in writing. My salesman was caught in the middle , poor guy he was ok. This dealership is not an honorable establishment that I would deal with again, even when i enlightened the manager in writing I still received no calls or remedies. I recommend extreme caution when your discussing a deal so you do not become a victim of lies and deception like I was exposed to I kept hearing “ you have my word” “ trust me” , “you have nothing to worry about”. Well the proof is evident and they have done it to themselves and I can’t believe them after my experience. More

The dealership is very professional and friendly with customers. My service advisor Mr. Sharp Gurer was friendly and took the time to explain services needed after the inspection was completed. He also m customers. My service advisor Mr. Sharp Gurer was friendly and took the time to explain services needed after the inspection was completed. He also made sure we was comfortable as my husband and I waited in the waiting room for services to be completed. I highly recommend Acura Sugar Land and Mr. Gurer. More