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Group 1 Acura Sugar Land
Sugar Land, TX
572 Reviews
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August 22, 2026
Ms. April Jackson was excellent throughout our experience at Group 1 Acura Sugar Land. We actually came to the dealership with no intention of purchasing a vehicle that day. The plan was simply to browse and at Group 1 Acura Sugar Land. We actually came to the dealership with no intention of purchasing a vehicle that day. The plan was simply to browse and look at our options. However, our experience with Ms. April ultimately convinced us to move forward with a purchase. She was incredibly kind, sincere, patient, and professional, and we never felt pressured or rushed. Her genuine approach made us feel comfortable and confident in our decision. I would return to this dealership in the future specifically because of Ms. April, and I would gladly work with her again. Unfortunately, I cannot say the same about my experience with the finance department. During the final paperwork, we were asked to complete the transaction using a touchscreen that was lagging and becoming frustrating to use. My daughter asked Diane/Diana in finance why there was not an option to use paper or DocuSign, as we have done at other dealerships. Her response was a sarcastic, “Because technology has advanced,” which she proceeded to repeat three times. The tone and response were unnecessary, condescending, and disrespectful. A simple explanation would have been sufficient. We have purchased vehicles from many dealerships over the years, and I have never experienced this level of unprofessionalism from a finance department. If I were judging Acura Sugar Land solely based on this interaction, I would not return or recommend this dealership to others. Thankfully, Ms. April’s professionalism, sincerity, and kindness made a significant difference in our overall experience. The fact that we walked in only intending to browse and ultimately purchased a vehicle speaks to the quality of service she provided. She is truly an asset to this dealership and the reason I would consider returning in the future. If I do return, I would only want to work with Ms. April again. More
by taile0972
Employees Worked With
April Jackson
August 19, 2026
Sterling McCall Acura in Sugar Land, TX, has been my go-to car dealership since it opened. The service is excellent no matter if it is for regular servicing or state required emission inspection. The st go-to car dealership since it opened. The service is excellent no matter if it is for regular servicing or state required emission inspection. The staff is always extremely courteous and attentive and the shop always gives your a good car wash as part of the service. I’m a customer for life or as long as I still own the Acura MDX. More
by Mummytey
Employees Worked With
Edwin
August 17, 2026
She made the process smooth and very knowledgable about the product. I was approved and couldn’t be happier with how everything worked out. I really appreciate the communication, professionalism, and ef the product. I was approved and couldn’t be happier with how everything worked out. I really appreciate the communication, professionalism, and effort she put into helping me after being denied somewhere else. If you’re looking for someone who genuinely cares about getting you taken care of, I definitely recommend working with April and the team at Group 1 Acura Sugar Land! More
by Fancy J
Employees Worked With
April Jackson
August 15, 2026
Clean and offers great coffee drinks, staffs are courteous and knowledgeable. Showroom is easy to navigate without frequent “greeting” by the salesman. courteous and knowledgeable. Showroom is easy to navigate without frequent “greeting” by the salesman. More
by liqc81
Employees Worked With
Sarp
August 05, 2026
Sarp was fantastic. Received service updates on the vehicle. Tech was elaborate on the work performed on the vehicle in the video. Will surely come back for future servi Received service updates on the vehicle. Tech was elaborate on the work performed on the vehicle in the video. Will surely come back for future services. More
by rejosh
Employees Worked With
Sarp
August 03, 2026
Amazon service from the moment we pulled in! Couldn’t have asked for better service! Friendly employees, beautiful establishment, and service with a smile! Couldn’t be more satisfied with the se Couldn’t have asked for better service! Friendly employees, beautiful establishment, and service with a smile! Couldn’t be more satisfied with the service from this Acura dealership! More
by Smjones123456
Employees Worked With
Muhammad
July 25, 2026
Kevin Kommany provided outstanding service from start to finish. He was knowledgeable, attentive, and kept me informed throughout the process. His professionalism and genuine care made for an exceptional ex finish. He was knowledgeable, attentive, and kept me informed throughout the process. His professionalism and genuine care made for an exceptional experience. Highly recommend! More
by CoCo
Employees Worked With
Kevin Kommany
