Sterling McCall Acura Sugar Land
Sugar Land, TX
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My service advisor Margo was very helpful in explaining to me what the technician found wrong with my car. Margo also made sure that I was informed of what was going on with my vehicle every step of the, I to me what the technician found wrong with my car. Margo also made sure that I was informed of what was going on with my vehicle every step of the, I’ve been to Acura of Sugar Land on several occasions and they have always been a professional. SB More
Title: Exceptional Service Experience at Sterling McCall Acura Sugar Land with Margaret (Margo) Bearb I recently had the pleasure of visiting Sterling McCall Acura Sugar Land for service on my 2017 Acura Acura Sugar Land with Margaret (Margo) Bearb I recently had the pleasure of visiting Sterling McCall Acura Sugar Land for service on my 2017 Acura MDX, and I can confidently say that it was an outstanding experience, thanks in large part to the exceptional service provided by Margaret (Margo) Bearb, my service advisor. From the moment I arrived, Margo's professionalism and knowledge were evident. She took the time to listen attentively to the issues I was experiencing with my Acura MDX and asked insightful questions to ensure she fully understood the situation. Her friendly and accommodating demeanor immediately put me at ease, and I felt confident that my vehicle was in good hands. Margo's communication throughout the service process was exemplary. She kept me informed every step of the way, providing clear explanations of the service required and the timeline for completion. Her attention to detail and commitment to ensuring my satisfaction were truly impressive. The service performed on my Acura MDX was carried out with precision and care, and it was evident that Margo and the team at Sterling McCall Acura Sugar Land went above and beyond to address all of my concerns. When I received my vehicle back, it was in impeccable condition, and I could sense the thoroughness with which the service had been conducted. In addition to Margo's exceptional service, the overall atmosphere of the dealership was welcoming and comfortable. The facilities were clean, and the staff members were courteous and attentive, creating a positive and stress-free environment. In conclusion, my experience at Sterling McCall Acura Sugar Land, particularly with Margo as my service advisor, was nothing short of exceptional. I am grateful for her dedication to providing top-notch service and for her commitment to ensuring that my Acura MDX received the care it needed. I highly recommend Margo and the entire team at Sterling McCall Acura Sugar Land to anyone in need of professional and attentive service for their vehicle. Thank you, Margo, for your outstanding assistance, and thank you to the dealership for exceeding my expectations. More
During my visits, the service department has always been informative and professional. The service writers take their time and go over issues with vehicle. informative and professional. The service writers take their time and go over issues with vehicle. More
This is my 3rd time at this dealership and the service is always superb! They go above and beyond to meet customers satisfaction. My advisor Joshua Campbell is very knowledgeable, always helpful and pleasant always superb! They go above and beyond to meet customers satisfaction. My advisor Joshua Campbell is very knowledgeable, always helpful and pleasant. Thank you Sterling McCall Sugar Land. More