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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
351 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 351 reviews

July 16, 2024

I went in this morning for an oil change, the car came out crystal clean! Great service from everyone there! More

by Mike X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 17, 2024 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

I just moved here from Illinois. I didn’t think that I would get the great service that I received there. Roderick in Sugarland and the technician that worked on my car (Kam ?) are More

by mrharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick, Kam ?? i’m not sure.
Jun 22, 2024 -

Sterling McCall Acura Sugar Land responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2024

Staff was great they treated us with welcoming arms. They performed my oil change in a timely manner. Super content with the service our service guy was A++++++ More

by vargas979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 21, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 18, 2024

Very polite and customer service oriented. They took my vehicle before the appointed time and provided updates during the entire visit. More

by alizama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 19, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Dealership is very courteous to customers, prompt and detailed in their services. I did not waste any time in checking or picking up my vehicle. More

by ipnwogu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Jun 16, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

Jun 17, 2024 -

ipnwogu responded

Thank you for reaching out.

June 12, 2024

Pratik is a fantastic agent to work with. He’s always looking after me and offers me a great deal. I’m happy to have my car serviced and managed by him. Well done Acura Sugar Land!!! More

by Loving my serviced car!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Jun 14, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Service department is spot on! Quick and easy every time!! Thank you for the wonderful service! More

by Pepeo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 14, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Great customer service. All had smiles. Very polite. A very good experience from start to finish. I was very pleased More

by bermalessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchaudhuri
Jun 13, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

Entire staff is friendly and courteous. You will likely never have to ask for help because they are always visible and around for assistance More

by Lori W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik, Joshua
Jun 12, 2024 -

Sterling McCall Acura Sugar Land responded

Hi Lori, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

Salesperson initials AJ was inattentive, not that knowledgeable and didn’t follow up/ respond to my inquires after the purchase of my vehicle. The service team (especially Josh) was excellent, and t More

by Tan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
April, Josh, Mike Powell
Jun 15, 2024 -

Sterling McCall Acura Sugar Land responded

Tan24, Thank you for your feedback about this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with the appropriate personnel to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

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