Group 1 Acura Sugar Land

First visit to this Acura dealership after relocating from FL. Pleasantly surprised to find a service department with top notch customer service. Christina did a fantastic job managing the whole process from FL. Pleasantly surprised to find a service department with top notch customer service. Christina did a fantastic job managing the whole process with my car and she took the time to show me around the very nice waiting area. More

Worked with me to solve a problem service techs were knowledgeable and quite helpful and I appreciated it knowledgeable and quite helpful and I appreciated it More

Do not buy a vehicle from this lot online and have it shipped they are very dishonest especially April. I’m a firm believer in karma I just wish I could be around when it bites her in the xxx. My wife an shipped they are very dishonest especially April. I’m a firm believer in karma I just wish I could be around when it bites her in the xxx. My wife and I purchased a certified preowned Acura MDX. We done all this online in good faith after reading all the good reviews for this car lot, we never step foot on the lot we live in Arkansas. According to April there was nothing wrong with the MDX. We had it shipped to Arkansas when the shipper got to the car lot he took pictures of the MDX before he ever loaded it on his trailer and noted the front windshield had a crack , remember now, April said there was nothing wrong with the MDX, so now since the deal is done and the paperwork is signed they don’t want nothing to do with us and or compensate for the Windshield being cracked you can clearly see the photo is time stamp when the shipper was there to pick the vehicle up. This post has been up for a few days no one from the dealership has reached out or commented so to me they don’t want to defend there dealership they know they done us wrong. I hope you lose business and you all lose your jobs 🖕🖕🖕🖕🖕🖕🖕🖕 More

Cortez, the dealer representative, who assisted me, was 10 out of 10. Professional, humorous and most of all, he put my needs/wants first. 10 out of 10. Professional, humorous and most of all, he put my needs/wants first. More

Everyone was very courteous and friendly. Everything was explained to me about my car as they learned what the problems were and I was given a loaner. I will definitely continue tp to them fo Everything was explained to me about my car as they learned what the problems were and I was given a loaner. I will definitely continue tp to them for my car’s maintenance. I trust them. More

Courteous staff. Only doing needed service. Faster service than other dealers. Only negative is no water in waiting room cooler. Only doing needed service. Faster service than other dealers. Only negative is no water in waiting room cooler. More

Christina is one of the best service agents. She is attentive great with her communication and so responsive. This is my 4th time going there and Christina was my person for the last 3. She is She is attentive great with her communication and so responsive. This is my 4th time going there and Christina was my person for the last 3. She is my agent! More

The dealership was very clean and inviting. My salesman Mr. Cortez was very friendly and knowledgeable about vehicles. My salesman Mr. Cortez was very friendly and knowledgeable about vehicles. More

Went in for 90 check up, customer service was fantastic. Would recommend this dealership and staff. Would recommend this dealership and staff. More