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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
323 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 323 reviews

June 10, 2024

Entire staff is friendly and courteous. You will likely never have to ask for help because they are always visible and around for assistance More

by Lori W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik, Joshua
Jun 12, 2024 -

Sterling McCall Acura Sugar Land responded

Hi Lori, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

Salesperson initials AJ was inattentive, not that knowledgeable and didn’t follow up/ respond to my inquires after the purchase of my vehicle. The service team (especially Josh) was excellent, and t More

by Tan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
April, Josh, Mike Powell
Jun 15, 2024 -

Sterling McCall Acura Sugar Land responded

Tan24, Thank you for your feedback about this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with the appropriate personnel to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

June 07, 2024

Very clean. Staffs are very nice to deal. Got the vehicle with in the time frame. More

by raju22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchau
Jun 08, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Pratik is beyond exceptional when it comes to taking pride in his work and providing quality customer service. He is very respectful, courteous, and goes beyond expectations to help his customers. I had More

by Rsuarez491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Jun 05, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2024

Broderick( service advisor ) Sam (repair technician) and Josh - service rep did great in helping me get my Acura TL repaired and maintained More

by Robinhood1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick , Sam and. Josh
May 29, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback! We're delighted to hear that Broderick, Sam, and Josh provided great service in helping you get your Acura TL repaired and maintained. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future.

May 26, 2024

Visited SMA for recalls. This was my first visit and it was honestly a pleasant experience. If I need additional service I will be back. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
May 28, 2024 -

Sterling McCall Acura Sugar Land responded

We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 25, 2024

Excellent service, employees are always polite and takes their time to explain anything about your vehicle and always ready to help More

by tadebogun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 28, 2024 -

Sterling McCall Acura Sugar Land responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 17, 2024

This is a great dealership. They are fair and really try to work with you. More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran
May 21, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 17, 2024

I would prefer not to be forced to write a review for this site. This isn’t a Uni class. More

by XxxxxxxxX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony C
May 21, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your visit. We appreciate your business. We look forward to assisting you in the future.

May 09, 2024

My experience was first class. Broderick Edward’s went above and beyond in making sure we were well taken care of. He explained the paperwork very well and kept me informed as to t More

by Tex_mark2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
May 11, 2024 -

Sterling McCall Acura Sugar Land responded

You had an exceptional experience with Broderick! His personal attention and thorough assistance made a big difference, and it's great to hear that you felt so well taken care of. Having that small-town dealership feel can enhance the overall experience. Thank you for choosing us!

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