Sterling McCall Acura Sugar Land
Sugar Land, TX
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Entire staff is friendly and courteous. You will likely never have to ask for help because they are always visible and around for assistance You will likely never have to ask for help because they are always visible and around for assistance More
Salesperson initials AJ was inattentive, not that knowledgeable and didn’t follow up/ respond to my inquires after the purchase of my vehicle. The service team (especially Josh) was excellent, and t knowledgeable and didn’t follow up/ respond to my inquires after the purchase of my vehicle. The service team (especially Josh) was excellent, and the mangers (Mike Powell) there were good as well- they took care of business in a fair and professional manner unlike that exhibited by AJ who could benefit from working on her customer service skills. More
Pratik is beyond exceptional when it comes to taking pride in his work and providing quality customer service. He is very respectful, courteous, and goes beyond expectations to help his customers. I had pride in his work and providing quality customer service. He is very respectful, courteous, and goes beyond expectations to help his customers. I had the opportunity to have him as a sales professional and now I get to interact with him as a service professional which is a real treat. He is a highly commendable person and I hope Acura realizes how valuable he is to their team. More
Broderick( service advisor ) Sam (repair technician) and Josh - service rep did great in helping me get my Acura TL repaired and maintained Josh - service rep did great in helping me get my Acura TL repaired and maintained More
Visited SMA for recalls. This was my first visit and it was honestly a pleasant experience. If I need additional service I will be back. This was my first visit and it was honestly a pleasant experience. If I need additional service I will be back. More
My experience was first class. Broderick Edward’s went above and beyond in making sure we were well taken care of. He explained the paperwork very well and kept me informed as to t Broderick Edward’s went above and beyond in making sure we were well taken care of. He explained the paperwork very well and kept me informed as to the progress of my repair. I appreciated the use of a loaner car very much. To be honest, Broderick made me feel like I was dealing with a small town dealership instead of a big city dealership with his personal attention to my needs. I am totally satisfied with my experience and will be back for future needs. Thank you! More