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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
428 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 428 reviews

July 23, 2025

I originally went to John Eagle Acura and felt totally ignored but my experience at Sugarland was much different. Even though they were short staff Broderick still made us feel at ease. He still worked wi More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Jul 24, 2025 -

Sterling McCall Acura Sugar Land responded

Hi Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!

July 22, 2025

Great experience. Broderick was exceptional at explaining all the service issues. Definitely coming back here More

by hasanmujahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Jul 24, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Broderick here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!

July 18, 2025

The staff at this location is always friendly and helpful, which makes a big difference. However, the coffee machines need to be replaced, as they’re often unreliable or out of service. Snack invento More

by Mozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 19, 2025 -

Sterling McCall Acura Sugar Land responded

Thank you for your honest feedback about our staff at this location. We are thrilled to hear that they have been consistently friendly and helpful. We apologize for any inconvenience you may have experienced with our coffee machines and snack inventory. We are actively working on improving our processes and amenities to provide a smoother experience for our customers. We appreciate your support and hope to see you again soon!

July 18, 2025

Professional and courteous staff! No pressure at all! Willing to help however needed! Thanks f9r a good experience!! More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran
Jul 20, 2025 -

Sterling McCall Acura Sugar Land responded

Hi Jim, thank you for your kind review! Our team prides itself on providing excellent service without any pressure. We're glad you had a great experience with us!

July 16, 2025

Both sales man and sales manager were courteous and friendly, and willing to help. I will not hesitate coming back or referring anyone to them, they earned it. More

by Morris
Recommend Dealer
Yes
Employees Worked With
Eric Le and his manager Felicia.
Jul 17, 2025 -

Sterling McCall Acura Sugar Land responded

Hi Morris, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2025

The service took more than 3 hours too long for oil change..if you can do better next time More

by reynajryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
July 09, 2025

Great and quick service but low on personnel for the day unusual for this location More

by Montero.santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Salas
Jul 11, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2025

My service advisor Broderick was excellent he is only reason I would go back, but otherwise the service is not worth it. More

by Liltlboy
Recommend Dealer
No
Employees Worked With
Brodrick
Jul 09, 2025 -

Sterling McCall Acura Sugar Land responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Kolby Wahl General Manager kwahl@acurasugarland.com

July 02, 2025

Worked with Sarp in service. Always good with responding and taking care of our vehicle each time we’ve brought it in. Great place and great service. More

by Whit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp
Jul 04, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2025

Excellent service! Friendly staff, quick turnaround, and honest pricing. My car runs smoothly now. Highly recommend this dealership for reliable, professional, and effi More

by ositadinmaugwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Salas
Jul 02, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! If you have any further questions, please don't hesitate to reach out!

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