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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.9
321 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 321 reviews

January 19, 2025

Service representative was very helpful and informative. I’m very satisfied with service and repair of my vehicle. More

by jennyburren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 21, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land

January 15, 2025

Easy accessible Liked the professional service Easy to secure appointments Waiting was very comfortable & quick More

by mikader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim any, Kevin
Jan 16, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Very professional and attentive specially Rose taking time to answer all of our questions . Thanks More

by Fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Jan 12, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rose here at Sterling McCall Acura Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Not following up on service requests - dropped car off, and they didn’t perform the requested service on the door lock malfunction. It’s been a week and no promised call back on a solution. More

by dno18327
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and mechanic
Jan 08, 2025 -

Sterling McCall Acura Sugar Land responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kamil Masood Service Director kmasood@acurasugarland.com

January 03, 2025

Rose did a GREAT job ! !!! my car, Acura and Sugarland will forever ever get my business They’re completely honest, fair thorough, and amazing. More

by Tex150155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose ,Josh
Jan 05, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

Mike Tran, the sales associate was excellent. Would definitely recommend him to family and friends. I typically hate the car shopping experience but this salesperson and dealership changed that v More

by mariarumble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran, Wilder (F&I)
Jan 04, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2024

My advisor (Mr. Dreads) is simply amazing. I forgot his name but he’s the only one there with dreads He’s very attentive and he made me feel like I was the only cust More

by charletta.behn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Dreads-I don’t remember his name.
Dec 30, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

The location and great customer services. Kudos for the team and looking to do business in 2025 More

by paraissi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Dec 22, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 20, 2024

It took 3 hours just to get me approved. Lack of communication from the agent that helped me and the service department. Still waiting on when to start my car payment More

by msackllah
Recommend Dealer
Yes
Employees Worked With
Cheng
Dec 23, 2024 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 19, 2024

Staff very professional and attentive. Would recommend this dealership to others. Keep up the good service. More

by Smose22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, service consultant
Dec 22, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thanks again for the recommendation, and have an amazing day!

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