Sterling McCall Acura Sugar Land
Sugar Land, TX
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Not following up on service requests - dropped car off, and they didn’t perform the requested service on the door lock malfunction. It’s been a week and no promised call back on a solution. and they didn’t perform the requested service on the door lock malfunction. It’s been a week and no promised call back on a solution. More
Rose did a GREAT job ! !!! my car, Acura and Sugarland will forever ever get my business They’re completely honest, fair thorough, and amazing. !!! my car, Acura and Sugarland will forever ever get my business They’re completely honest, fair thorough, and amazing. More
Mike Tran, the sales associate was excellent. Would definitely recommend him to family and friends. I typically hate the car shopping experience but this salesperson and dealership changed that v Would definitely recommend him to family and friends. I typically hate the car shopping experience but this salesperson and dealership changed that view. More
My advisor (Mr. Dreads) is simply amazing. I forgot his name but he’s the only one there with dreads He’s very attentive and he made me feel like I was the only cust Dreads) is simply amazing. I forgot his name but he’s the only one there with dreads He’s very attentive and he made me feel like I was the only customer being serviced. After realizing that I’d been waiting beyond what he promised, he offered to uber me to get food or go to the shopping center nearby. At that point , I didn’t care how long it’d take, I was comfortable and knew he had it controlled. More
It took 3 hours just to get me approved. Lack of communication from the agent that helped me and the service department. Still waiting on when to start my car payment Lack of communication from the agent that helped me and the service department. Still waiting on when to start my car payment More