Stephen AutoMall Centre
Bristol, CT
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311 Reviews of Stephen AutoMall Centre
Jason Rivera had a car built by Toyota to my exact request. He was extremely accommodating and made the process so smooth. I was in and out in about 30 minutes. Appreciated his assistance and extra wo request. He was extremely accommodating and made the process so smooth. I was in and out in about 30 minutes. Appreciated his assistance and extra work on my behalf. More
I had the pleasure of purchasing a Rav4 plug-in hybrid with ease! Hunter worked with me to make sure all my needs were met. Hunter took the time to walk me through the vehicle thoroughly . It was a pleasu with ease! Hunter worked with me to make sure all my needs were met. Hunter took the time to walk me through the vehicle thoroughly . It was a pleasure to work with him and I will definitely come back to Stephen’s Toyota in the future. More
Saeid and Cody did a phenomenal job on getting my wife's new hybrid during these very difficult times. Saied was very professional and knowledgeable with any questions my wife had! Cody's team was fantastic new hybrid during these very difficult times. Saied was very professional and knowledgeable with any questions my wife had! Cody's team was fantastic in ensuring we were happy and satisfied customers by providing excellent customer service all around! More
Boris was phenomenal- worked with me until I found what I wanted in my price and he and Cody assisted me while I had a family emergency- no pushing- no ‘pitch’- just honesty. I got a great deal at an excelle wanted in my price and he and Cody assisted me while I had a family emergency- no pushing- no ‘pitch’- just honesty. I got a great deal at an excellent price with a human touch. Beyond satisfied! More
The manger called me in a huff and demanded I update my google review (insulting my intelligence). The MSRP including all dealer fees was 31k and some change. After I spent over an hour and a half there te google review (insulting my intelligence). The MSRP including all dealer fees was 31k and some change. After I spent over an hour and a half there test driving multiple vehicles and looks at what was available, I was sat down and told it was 40k and change for the vehicle. The manager specifically told me that it was only 8500 over MSRP (not 10 grand as I originally said) The manager even asked if it would have been better to tell me upfront about the price gouging, and tried to compare himself to a grocery store. Here is my advice for Stephen, be honest about your prices, if I knew upfront I would have either accepted it or walked away then, but don't waste the little time I actually get free while I am on R&R Leave with this. More