Stephen AutoMall Centre
Bristol, CT
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311 Reviews of Stephen AutoMall Centre
I have purchased a few vehicles from this dealership and this salesman and I have complete confidence and experience with both the dealership and the individual. Very satisfied customer!! this salesman and I have complete confidence and experience with both the dealership and the individual. Very satisfied customer!! More
Saeid was very helpful and attentive. He got back to me in a timely manner and was able to answer and explain any questions I had. He also helped find the exact car I was looking for! 10/ He got back to me in a timely manner and was able to answer and explain any questions I had. He also helped find the exact car I was looking for! 10/10 More
Deceptive advertising 101. List price online and sticker MSRP were the same. we agreed and were paying cash. Salesman came back with final number on paper which was SIX THOUSAN List price online and sticker MSRP were the same. we agreed and were paying cash. Salesman came back with final number on paper which was SIX THOUSAND MORE than the MSRP! He began to explain that due to the high demand and shortage of vehicles , especially the RAV4 Prime that there is a premium vehicle fee. The best deal they offered was a $500.00 break if we financed with them. Needless to say we walked. I had heard bad things about this dealership having lived in the same town all my 62 years , now I got a first hand dose. Never again. More
Classic slimy salesman tactics. Bait and switch on cars.com where they advertise a truck at a good price and then say they don't have that one in stock and try and sell you somethin Bait and switch on cars.com where they advertise a truck at a good price and then say they don't have that one in stock and try and sell you something much more expensive. Terrible. More
I had horrible experience today . After I called for rav4 xle premium was for $38.673 . The Girl who work as Vehicle Solutions Agent her name is Morgan Martin confirmed to me that the After I called for rav4 xle premium was for $38.673 . The Girl who work as Vehicle Solutions Agent her name is Morgan Martin confirmed to me that there is no mark up only the price of the car, doc fee, title and registration ONLY. I drove 2 hours from MA to CT after I give her a second call to confirm no hidden fee . Salesman brought me a paper show me the price will be 50k plus tax and fee. I Shocked and then I did call the same girl who confirmed with sale person that she told no mark up or hidden fee . He said he has to call the manager. the manager came in to ask me for Approval written not just by phone only, Even she confirmed to the salesman the conversation we had about the car . the manger was so rude . he Blame me that I should to call him first before I come . very bad experience he feel sorry and never apologize for me that what we have . I got off from my job and drove TWO hours taking my family and after all of that we met Ridiculous workers who don't respect their customers and they don't care about them .shame on you. Toyota need to hire more Professional people who know how to do their job and respect their time. PLEASE READ THE REVIEW AND HAVE WRITTEN Approve if you would like to go their . Otherwise they will be treated like you a liar .please stay away from spam dealer like them This is what I called xxxx off because they add $12,000 on the price we were talking about it. don't be fooled by these scammers . More