Stephen AutoMall Centre

Employees listen to customers. My spouse and I did our research before purchasing a certified used car. We researched online, visited several lots, and spoke with a salesperson at o My spouse and I did our research before purchasing a certified used car. We researched online, visited several lots, and spoke with a salesperson at one other dealership. By the time we arrived at Stephan's Toyota we knew the model we wanted, the mileage, and what we could afford out the door. There were several other dealers closer to our home, but what ultimately led us to Stephan's were the larger inventory, competitive prices, and several customer reviews that stated, "Stephan's got me into a car I loved and the car I could afford." It is absolutely true. This dealership did not try and push us toward a more expensive model. They found something in our price range with low mileage that even had a little more luxury than we were used to. We communicated first with Gabriella on line. She put together a list of about eleven cars that fit our description. When we ultimately arrived at the dealership Andy helped us out and reviewed the list. He found the absolute best fit for us. He showed us the car and we came back the next day for a test drive with Mike. We had previously test driven a similar vehicle at another dealership. At that dealership, the person helping us did not take the time to explain the workings of the car before we left the lot and began driving. Mike, at Stephan's Toyota, spent several minutes explaining the controls. He said, "I want you to know where these things are because you will be adjusting them while your drive. It's important you get the feel of the car." It's that time and attention that made the difference to me and my spouse. If you are in the market for a car, new or used, consider Stephan's Auto Mall. They have a large inventory, their prices are absolutely competitive, and they take the time with their customers. I will echo again what other reviewers have said about Stephan's Auto. They got us into an excellent car and one we could afford. Thank you Stephan's Toyota, and especially Gabriella, Andy, and Mike. More

Best car buying experience- EVER I actually had a great experience leasing my new RAV4. I worked with Kevyn Santiago. He is the most knowledgeable and energetic sales person I have h I actually had a great experience leasing my new RAV4. I worked with Kevyn Santiago. He is the most knowledgeable and energetic sales person I have had the pleasure of working with. He has a working knowledge of the car as well as purchase options. No task was too great or small for him. Everyone at Stephen was friendly and helpful so I can recommend using this Toyota Dealer. And finally, if you want to get a car, make an appointment with Kevyn. More

RAV4 lease Jason was helpful & patient while I decided between certified pre-owned vs a lease. I thought my trade in was fairly valued and everyone at the deale Jason was helpful & patient while I decided between certified pre-owned vs a lease. I thought my trade in was fairly valued and everyone at the dealership was friendly. A very positive experience. More

Who enjoys auto sales persons? I did. First time in 50 years. Jason was great -- relaxed, informative and engaging, as were the sales manager and even the finance guy. And I got t I did. First time in 50 years. Jason was great -- relaxed, informative and engaging, as were the sales manager and even the finance guy. And I got the best total cost (new car plus trade) of any Toyota deal around. More

Excellent and personalized service, straight forward pricing Best used car buying experience ever! David Mazzola, Sales Manager, made it easy, pleasant, and fast. The car we bought exactly matched the online des Best used car buying experience ever! David Mazzola, Sales Manager, made it easy, pleasant, and fast. The car we bought exactly matched the online description. The dealership installed new breaks, new tires, and detailed the car. The minor problem with the mirror was resolved in the most personalized and courteous way possible. We are grateful to David and his staff and will be happy to buy from them again. More

Fantastik I would reccomend Stephen's to anyone, the service and people were so helpful and courteous. I was treated with courtesy and respect for my time, the I would reccomend Stephen's to anyone, the service and people were so helpful and courteous. I was treated with courtesy and respect for my time, they did what they promised and they did it on time. More

Great experience at Stephens Outstanding courteous service throughout. Would recommend to anyone and appreciate the efficiency in the transaction. The team is experienced and my w Outstanding courteous service throughout. Would recommend to anyone and appreciate the efficiency in the transaction. The team is experienced and my wife and I were satisfied More

Great expierence and great service They were great, Jason the sales person I dealt with was very nice person. Him and the team there helped me in every way they could to get me into my They were great, Jason the sales person I dealt with was very nice person. Him and the team there helped me in every way they could to get me into my new Tacoma and I couldn't be more excited. Thanks again!!! More