Step One Chrysler Dodge Jeep Ram Crestview
Crestview, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The team was outstanding, they made me feel welcome and taken care of. This was the best sales experience I have had in a very long time. taken care of. This was the best sales experience I have had in a very long time. More
Marvin Spiller was AMAZING! !! Wonderful experience and alway’s excellent customer service…Highly recommend…they were Awesome!!! !! Wonderful experience and alway’s excellent customer service…Highly recommend…they were Awesome!!! More
I recently bought a 2022 ram 1500 big horn from here. After a lot of searching and going around looking at multiple dealerships I was happy to find what I was looking for at the crestveiw location. Shirc After a lot of searching and going around looking at multiple dealerships I was happy to find what I was looking for at the crestveiw location. Shircara was very pleasant and professional. Most of the other locations we went to, folks would just glance up at you and not say a word. Shircara made sure to introduce herself and did everything she could to help and answer questions and show us around. It was my first time buying a brand new vehicle and she made sure it was a pleasurable experience for sure. More
Worst service department ever. Appointment scheduled over the phone and explained what was happening. The lady on the phone got me an appointment for the next morning. She asked i Appointment scheduled over the phone and explained what was happening. The lady on the phone got me an appointment for the next morning. She asked if I was going to wait or leave the vehicle. I said I would be waiting. Ok no problem. Showed up to the SCHEDULED APPOINTMENT THAT THEY SET. Sat In line for 40 minutes. A lady came out and asked what they can help me with. I explained I have a 9 o'clock appointment. She said ok give me a minute. No problem. A guy comes out and asked how he could help. Once again explained my appointment and what the issue was.. I explained I will be waiting for a diagnosis of whats wrong with my truck or a repair. At this point he said we don't have time for you today you will.need to reschedule. I drove an hour to my appointment and sat in line for 30 minutes just to be told I would need to reschedule. If they would have looked at my truck and said we need to order parts you need to leave the truck here or bring it back that would have been fine. But to just tell me I need to reschedule because he don't have time for me today unacceptable. I told him they just lost all of my business. No apology or anything when I said they just lost all my business. He kinda just shrugged his shoulder like who cares. BE VERY AWARE OF THESE PEOPLE. ONE UNHAPPY CUSTOMER More
Jamison helped us find a Toyota highlander 2022 and we are very happy with it. His help and professionalism was greatly appreciated by my wife and I. We think we got a fair deal and would recommend Jamiso are very happy with it. His help and professionalism was greatly appreciated by my wife and I. We think we got a fair deal and would recommend Jamison to our friends and family for car purchases. More
Great experience. I was treated with respect and was acknowledged as a Veteran, which means a lot. I found it to be the be an enjoyable, easy experience. Best experien I was treated with respect and was acknowledged as a Veteran, which means a lot. I found it to be the be an enjoyable, easy experience. Best experience ever buying a vehicle. I will be suggesting to all friends and family searching for a vehicle to check this place out and to go talk with Robert Fickett. More
Was working out of town when my daughter’s 2017 Renegade overheated. I had it towed here for service. Service Advisor told me to expect 10-14 days til they could look at it, but I was pleasantly surprised t overheated. I had it towed here for service. Service Advisor told me to expect 10-14 days til they could look at it, but I was pleasantly surprised to get a call within a week. Unfortunately, I was told it was the electric cooling fan & replacement would cost $1000! This fan had already been replaced (prior to the recall for a commonly known problem but which didn’t include our particular Jeep). Since we had already replaced the fan w one that has a lifetime warranty, I said no thanks & picked up the Jeep. Tested the fan w jumper wires & found it in working order, then found the blown fuse…after replacement everything works as normal. I brought this to the attention of the service manager, requesting the return of my $180 “diagnostic fee” but was told that the fuse was merely a symptom & clearly the fan is bad & even though this is a well known fault with Renegades, mine is not covered. I’m disappointed, I won’t be back & recommend you don’t do business here either. More
Marvin Spiller and Robert Fickett were very helpful and made my transaction pleasurable. I would recommend to anyone wanting to purchase their next vehicle made my transaction pleasurable. I would recommend to anyone wanting to purchase their next vehicle More
Worked with Marvin Spiller on buying a used truck enjoyed the experience. He was professional and knowledgeable about the truck I purchased.,on top of all questions I had. It was a lot quicker process workin the experience. He was professional and knowledgeable about the truck I purchased.,on top of all questions I had. It was a lot quicker process working with this dealership then ones I’ve dealt with in years past. Would highly recommend this dealership and Mr Spiller to anyone wanting to buy a vehicle. More