Step One Chrysler Dodge Jeep Ram Crestview
Crestview, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 284 reviews
Robert was great, and made the purchase quick and painless. I would highly recommend him for your next car purchase. painless. I would highly recommend him for your next car purchase. More
I went in to have work done on my Challenger, and was talking to my friend Robert Fickett while my car was being looked at, he was telling me that my car had enough equity in it that I might want to thin talking to my friend Robert Fickett while my car was being looked at, he was telling me that my car had enough equity in it that I might want to think about trading it in. After talking to the service department and looking at some of the newer models it didn't take me long to make a decision on purchasing another vehicle from this dealership. This is my second vehicle purchase from Robert and the dealership. I have nothing but great things to say about the staff and the service department. This dealership is by far the BEST dealership I have ever worked with. The prices are upfront and no fluff covering them. They are very honest with you up front and will work with you to get you into the vehicle of your dreams. Everything about the dealership exudes professionalism from the time you enter the dealership until you leave the customer is always #1. This has been the 2nd most easy purchase of a vehicle, the first being my previous car I purchased from the same dealership. I will continue to be a loyal customer and continue to refer others to the very professional staff at this dealership. Thanks again to Chrysler Dodge Jeep Ram of Crestview for making my dreams come true again. Special Thanks to Robert Fickett for his professionalism, assistance, and honesty in helping thru the entire process. A++ Service More
I saw the Ram 1500 warlock on the website for the dealership and when I reached out Shircara responded enthusiastically. She answered all my questions and we made arrangements to go do a test drive. dealership and when I reached out Shircara responded enthusiastically. She answered all my questions and we made arrangements to go do a test drive. When I went to the dealership the truck was sitting out front waiting for me. Shircara was knowledgeable and very professional. If wherever in the market for a car we would definitely reach out to Shircara. Thank you for a stress-free experience! More
Shircara was great, no pressure and answered any questions that I had. It was worth the drive to have her as my salesperson. questions that I had. It was worth the drive to have her as my salesperson. More
The BEST dealership I’ve ever worked with! I was updated on every detail and process in a timely manner. No other dealership would explain what I needed to do to get into my dream car. They to I was updated on every detail and process in a timely manner. No other dealership would explain what I needed to do to get into my dream car. They took the time out to actually explain and kept in touch daily. Thanks Robert & Andrew! More
I would highly recommend this dealership they have fair prices, good inventory, and friendly staff, I had a really good experience buying my 2021 Mach 1 Mustang it was super easy and fast , didn’t take lo prices, good inventory, and friendly staff, I had a really good experience buying my 2021 Mach 1 Mustang it was super easy and fast , didn’t take long at all. Robert F. Goes above and beyond to get it done .also everyone else was very friendly and comforting. I Would highly recommend this dealership and thanks again, Robert and Andrew these guys are awesome and they make it so easy and so fast. We will be back 100% More
Always goes out of their way to be helpful. I enjoy having a relationship with my salesman. Nathan is wonderful. I enjoy having a relationship with my salesman. Nathan is wonderful. More
Nathan was a great help made the process easy and made sure I got what I wanted for around what I wanted it for! This is my second vehicle from them one used and one new. Would recommend this establishmen sure I got what I wanted for around what I wanted it for! This is my second vehicle from them one used and one new. Would recommend this establishment to anyone! More
Customer service goes beyond the initial sale… unfortunately, this was not the case here at Crestview Chrysler Dodge Jeep and Ram dealership. Tyler really dropped the ball. After what was a smooth unfortunately, this was not the case here at Crestview Chrysler Dodge Jeep and Ram dealership. Tyler really dropped the ball. After what was a smooth sale and exchange… customer service was not what Tyler wanted to provide (why would he, he made his sale). The problem: I took ownership of a Jeep around 10:30 pm Friday night (yes true story). The next day I was able to thoroughly look over the Jeep in the daylight… what? There all over the paint, fenders, and even tail light casing was a substance… upon further examination it was the substance which was sprayed on the tires to make shiny (oily / waxy). Don’t get me wrong, tires look nice and shiny, but the substance (as a result of being sprayed on the tires) is now sprayed on the paint job (not good). So I asked Tyler what could be done; long story short, he didn’t offer any solutions, shrugs, and walked away (carrying a bench - another story). Now I’m left with having to get my brand new vehicle detailed for $100 out of pocket (but it’s worth it to get the job done right!). Yes, me and my wife tried to “wash” it off… wasn’t coming off. I guess customer service and after purchase support from this dealership does NOT exist. More
Shircara was amazing. She got me the payment I could afford and I appreciate her working so hard to get me into a brand new vehicle. She got me the payment I could afford and I appreciate her working so hard to get me into a brand new vehicle. More