Step One Chrysler Dodge Jeep Ram Crestview
Crestview, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This is not the first time. But it is my last. 1. Oil This is not the first time. But it is my last. 1. Oil Change on my wifes 2009 Dodge. received the car back found that their was no windshield wiper This is not the first time. But it is my last. 1. Oil Change on my wifes 2009 Dodge. received the car back found that their was no windshield wiper fluid in the tank. Air pressure in two of the tires were 12 lbs differnt than the other two. Even Walmart can do better and 10$ Cheaper. 2. Oil Change with a couplon from the mail. Oil Change 19.99. Got the bill it was 39.00. I asked again and presented the coupon and the gentelman had an attitude and complained he had to get in the sytem to fix it. When he got done with some mumbling the bill was $36 and some change. I asked how we got from 19.99 he said the coupon dosn't cover a Hemmi. It dosn't say that on it. You all sent it to me. I only own one dodge product. Well bottom line he toke the 19.99 and added two quarts of oil at 6.95 each to the bill. So I paid the $36 plus. A manager came out when I was getting in my car. Tried to give me a free oil change. I declined. I don't want it for free. I just want to pay what I owe with out an attitude. This is not my first of second time issues over cost or a bill or just getting service for my wifes 09 Dodge. I asked what they check on a oil change and it is much less than walmart or local service stations. I don't understand how you charge more and get less service. I have gotten her car back on numerios occasion with little things wrong, low fluids, brake light out, Cap not on coolant tank, Like I said we are done. I have bought 3 vehicles through this dealer. Pluss two for my children. 7 crysler products. We have been using the Milton Florida Store and have been very happy. Our last two Crysler products were threw them. A little far for service so we will use local garages and Milton when we can work it in. Thanks for your time. More
All the employees I had to deal with were very professional and enjoyed working with them. Marcia was the sales lady and was very helpful with the purchase. professional and enjoyed working with them. Marcia was the sales lady and was very helpful with the purchase. More
Everyone was pleasant and worked above and beyond in meeting our needs and expectations. Awesome team work in finishing our paperwork at the end of their work day. meeting our needs and expectations. Awesome team work in finishing our paperwork at the end of their work day. More
Simplified car buying. 1. Emailed Dealership with a Simplified car buying. 1. Emailed Dealership with a fixed price offer on a new Jeep, including TT&L. 2. Dealer accepts offer. 3. Paid deposit over Simplified car buying. 1. Emailed Dealership with a fixed price offer on a new Jeep, including TT&L. 2. Dealer accepts offer. 3. Paid deposit over the phone. 4. Dealer confirms order. 5. Dealer call to confirm delivery. 6. Arrive dealer same day for payment and pickup. 1.5 hours. 7. Total transaction time with dealer = 2 hours. 8. Easiest deal I have ever made with truly zero hassle. 9. Great Sales Manager. 10. Great Dealership that listens to customers. More
Great experience. I dealt with Chris Holovack on ordering a new RAM 1500. I used the online in stock search and couldn't find a truck within a 200 mile radius that had the options that I wanted--wi ordering a new RAM 1500. I used the online in stock search and couldn't find a truck within a 200 mile radius that had the options that I wanted--without the ones I didn't. Chris looked for one in stock everywhere and even through those that were in the pipeline. When he had the same luck I did, he offered to order what I wanted. I was in no great hurry and once ordered, it took less than a month to be delivered to the dealership. Paperwork was streamlined (although quite a bit of it) and took less than an hour to complete. I love my new truck and thanks to Chris and Darwin, I was out of there in less than an hour. More
Chris worked with us to get the best possible price for our trade ins and make the process as smooth as posible. He was able to have the car delivered from another lot within 4 hours from when we put the our trade ins and make the process as smooth as posible. He was able to have the car delivered from another lot within 4 hours from when we put the deposite on the car. More
Absolutely amazing service. Very friendly & knowledgeable staff. We received a wonderful deal and it truly left us with a wonderful impression. Two days later, we are back recommending to our f knowledgeable staff. We received a wonderful deal and it truly left us with a wonderful impression. Two days later, we are back recommending to our friends. More
I went in because I had an awful experience at another dealership right up the road. When I walked in I could already feel the friendliness. Christine helped me find the perfect vehicle for me. I was o dealership right up the road. When I walked in I could already feel the friendliness. Christine helped me find the perfect vehicle for me. I was originally looking at Dodge Nitros, but she showed me a Jeep Patriot and I fell in love. When it came back that I would need a co signer and my credit was not all that great she never gave up on me. She ended up finding me a great car in my price range and now I am super excited to tell everyone just how great she and the entire staff here are. I definitely would recommend this dealership to anyone who is looking for a good deal and friendly people who like to help. More
The sales person was knowledgable, helpful, friendly and very professional. I got quick and accurate response in finding me a new vehicle. The dealership provided a clean, pleasant enviroment. very professional. I got quick and accurate response in finding me a new vehicle. The dealership provided a clean, pleasant enviroment. More
Fastest and easiest auto trade my wife and I have experienced so far, and we've traded quite a few. The entire staff was extemely friendly and never once tried to push us into a sale. We've bought experienced so far, and we've traded quite a few. The entire staff was extemely friendly and never once tried to push us into a sale. We've bought two vehicles from this dealership, Chris Holovack made our purchase quick and easy. We recommend Chris and this dealership to anyone wanting a new or used vehicle. More