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Step One Chrysler Dodge Jeep Ram Crestview
Crestview, FL
284 Reviews
Step One Chrysler Dodge Jeep Ram Crestview in Crestview, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 284 reviews
April 23, 2014
New purchase of 2014 Jeep Wrangler After extensive search of trying to locate my perfect Jeep for me, I contacted Roch Mechrek and he located the Jeep with the options, color and price After extensive search of trying to locate my perfect Jeep for me, I contacted Roch Mechrek and he located the Jeep with the options, color and price I desired. He was very professional and knowledgeable about the product. The jeep was located at a different location. The dealership work hard to deliver it to me in Crestiew Fl. I am 65+ in age and my cars are a very important part of my lifestyle. I have purchased thousands of cars in my lifetime, this purchase was the most professional and relaxing experience I have ever had. More
by On2182
Employees Worked With
Jay Fredrickson
April 19, 2014
Recall There was a recall on our 2002 Jeep GrandCheroke. We also there to get an oil change. While waiting for our Jeep to be serviced we inquired about a Ne There was a recall on our 2002 Jeep GrandCheroke. We also there to get an oil change. While waiting for our Jeep to be serviced we inquired about a New vehicle. We decided to purchase a 2014 Jeep Patriot (latitude). We are greatly satisfied with our new truck and the service we received. Thank you so much Mr. Fickett. More
by Patricia T. Todd
April 11, 2014
Best Purchase Experience Ever After confirming that the vehicle I was interested in was on the lot I visited the Lee Chrysler Dodge Jeep dealership and found everyone I spoke with After confirming that the vehicle I was interested in was on the lot I visited the Lee Chrysler Dodge Jeep dealership and found everyone I spoke with to be very knowledgeable and sincerely helpful. I was greeted by Brittany Williams who not only made me feel welcome but was extremely well versed in the product line and easily provided all the information I sought. (That just does not happen at most of the dealerships I have visited.) Even the Sales Manager, Jay Fredrickson, surprised me; I had expected a standard focused sales pitch experience but found both Brittany and Jay more than willing to go the extra step in finding answers to all my questions - even those that were not directly related to the purchase of this specific vehicle both before and after the sale was completed. They really went out of their way to provide every bit of information I desired to make a decision without, at any time, pushing for a decision from me. It was not just one or two whose professionalism impressed me. Mike Tolar, in the Parts Department, researched and tabulated 2 pages of information for me and has continued to be extremely helpful. And Rob Godwin was very patient and thorough in ensuring there were no remaining questions and that everything in the contract was fully understood and mutually agreeable. Undoubtedly, this was the most enjoyable auto purchase of any I have ever made over a great many years. I am completely happy with the Jeep I purchased and I have continued to conduct business with this dealership; I only wish they were a bit closer to my home. They are an impressive team. Thanks for the experience. More
by R1CHARD
Employees Worked With
Mika Tolar, Rob Godwin, Jay Fredrickson
March 29, 2014
My wife and I appreciated Jay Fredrickson MANNERS and HONESTY from the git-go. Never felt pressured. Was absolutely taken by the way he has his sales staff put the ACTUAL out "the door price," including HONESTY from the git-go. Never felt pressured. Was absolutely taken by the way he has his sales staff put the ACTUAL out "the door price," including Tax Title and License, at the top of the offer paper in Bold Clear Numbers! When we came to an agreement - That was EXACTLY what we paid Without any Bull, Extra Charges, or "Slide of hand" you may get from some other places. Additionally, we loved that the "questions and after thoughts" anyone has AFTER THE SALE were handled as if he had bought the vehicle for us! Can't say enough about Jay Fredrickson except go see him and Crestview Lee Jeep Chrysler Dodge if you want your vehicle purchase to be a pleasing memory for years to come. More
by toybox110
Employees Worked With
Jay Fredrickson
March 29, 2014
Worth stooping in! Stopped in to check out a new Dodge 1500. Mr. Mechrek came out to greet me, he was very courteous and knowledgeable. Roukoz (Mr. Mechrek) stopped at Stopped in to check out a new Dodge 1500. Mr. Mechrek came out to greet me, he was very courteous and knowledgeable. Roukoz (Mr. Mechrek) stopped at nothing to get the exact truck I wanted. He had his dealership buy the truck I found searching the web, even though it was a non affiliate dealership. I highly recommended this dealership! Stop in for a visit, you won't regret it. More
by jnewsome5656
Employees Worked With
Roukoz Bou Mechrek, Jay Fredrickson
March 20, 2014
Dave Rinkus was very helpful in the purchase of my new Dodge Dart. He was very friendly and understood my needs. They were able to get me approved within my budget even with my challenged credit. The proc Dodge Dart. He was very friendly and understood my needs. They were able to get me approved within my budget even with my challenged credit. The process took a lot longer than my previous new car purchase, but overall I am satisfied with the experience. More
by johnhamilton
Employees Worked With
Jay Fredrickson
March 17, 2014
I would like to thank Robert for the help and his knowledge, but most of all his patience in dealing with me. Very friendly and a bunch of professionals working at this dealership. knowledge, but most of all his patience in dealing with me. Very friendly and a bunch of professionals working at this dealership. More
by Phil Ramos
March 01, 2014
This is the second vehicle we have purchased through Robert at Lee Chrysler Dodge Jeep in just a few months. Robert is very knowledgeable about each vehicle and he is honest. He listened carefully to Robert at Lee Chrysler Dodge Jeep in just a few months. Robert is very knowledgeable about each vehicle and he is honest. He listened carefully to our needs and made sure we got a vehicle that fit those needs and was within our budget. More
by tink228
February 25, 2014
Dave was a very helpful and patient guy. Went to see the car, and 2 weeks later, after some research, i bought the car. Dave was very helpful, even though there was some problems with insurance, but we fixe car, and 2 weeks later, after some research, i bought the car. Dave was very helpful, even though there was some problems with insurance, but we fixed it in the end. Thanks Dave! More
by bang387
