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Step One Chrysler Dodge Jeep Ram Crestview
Crestview, FL
288 Reviews
Step One Chrysler Dodge Jeep Ram Crestview in Crestview, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 288 reviews
March 18, 2015
Low pressure I like that Purchased a new car, didn't have any work done but if the service department is as good as the sales it too must be outstanding. Mr Fickett was very k Purchased a new car, didn't have any work done but if the service department is as good as the sales it too must be outstanding. Mr Fickett was very knowledgeable about the product he's selling, helped me immensely ***** Joe took my through the paperwork and explained in detail the options available wish I could remember Joe's last name he to deserves a ***** rating More
by Tom
Employees Worked With
January 14, 2015
Went above and beyond! This is our second vehicle purchased from a lee automotive dealership. You cannot find another dealership that goes above and beyond to help get you i This is our second vehicle purchased from a lee automotive dealership. You cannot find another dealership that goes above and beyond to help get you into a vehicle. I will not buy from anywhere else. Will continue to recommend them to EVERYONE. More
by mrstar
Employees Worked With
January 12, 2015
Too easy Came in and knew what we wanted and how much we wanted to pay. Were able to negotiate a fair price quickly. Everyone was professional and friendly and Came in and knew what we wanted and how much we wanted to pay. Were able to negotiate a fair price quickly. Everyone was professional and friendly and proficient at their jobs. We were in and out in no time. More
by ClarkFamily
Employees Worked With
December 24, 2014
Positive experience Everyone I encountered at the dealership was helpful and friendly. To say the least I was anxious about making a new vehicle purchase, but everyone we Everyone I encountered at the dealership was helpful and friendly. To say the least I was anxious about making a new vehicle purchase, but everyone went out of their way to make me feel at ease and confident. All my questions were answered and they worked with me to get the best possible deal and a payment that I was comfortable with. I feel that they went the extra mile to get my business. They take pride in their products, customer service and workplace. Overall a very positive experience. More
by prachels
Employees Worked With
Other Employees :
Melissa, Zach Lewis, Mike Gavin, Jay Fredrickson
December 23, 2014
Best kind of salesman! Robert was awesome! I was an internet shopper and he was super and never pushy! I had some bad experiences with other dealerships dogging me to deat Robert was awesome! I was an internet shopper and he was super and never pushy! I had some bad experiences with other dealerships dogging me to death. I knew what I wanted and he gave me just that! Great experience and he was so helpful. Will definitely recommend Lee Chrysler and Robert Fickett in particular! Thanks! More
by deebur
Employees Worked With
December 23, 2014
30 plus years of car buying My family has bought at least four vehicles from the Lee dealerships over the years. I am proud to have added my name to the list. Very excited about My family has bought at least four vehicles from the Lee dealerships over the years. I am proud to have added my name to the list. Very excited about my Laramie, and enjoyed beginning a relationship with these good people. More
by tdamon14
December 21, 2014
Great service From the sales rep to the finance worker the service me and my wife received was great. They worked around our busy schedule and my picky attitude to From the sales rep to the finance worker the service me and my wife received was great. They worked around our busy schedule and my picky attitude to put us in a perfect vehicle More
by R.kokoski
Employees Worked With
October 14, 2014
Robert was not your typical salesman Robert Fickett was very helpful with all the questions I had for him before we ever walked into the dealership. He responded in a timely manner and al Robert Fickett was very helpful with all the questions I had for him before we ever walked into the dealership. He responded in a timely manner and always got back to me with answers. When we went into the dealership a few days later, he was very helpful and had the vehicle I was interested in already pulled out front and ready for me to look at. He showed us how several things in the vehicle worked, took us on a test drive and when the numbers didn't work out the way we wanted, he met us at a sister dealership the next day to look at the other vehicle we were interested in. We bought the second one. He wasn't aggressive like a lot of salesman and we really liked him. We really appreciate his assistance in buying a vehicle and not making it the typical sales experience I was dreading when walking into a dealership. Thank you Robert, you were great! Ok now for Rob in finance, he worked with us as well to get the numbers where we were comfortable with them and we really appreciate that as well! It took some time to make the deal work, but we drove away very satisfied customers! More
by seaturtle137
Employees Worked With
October 06, 2014
Knowledgeable, Experienced, & Affable Let me start by saying car dealerships are normally a nightmare for us. This was completely the opposite. My husband is a disabled veteran and we have Let me start by saying car dealerships are normally a nightmare for us. This was completely the opposite. My husband is a disabled veteran and we have 3 small children in tow so it's generally hard to communicate what we want. To make matters more complicated this time around we had a once in a lifetime grant from the VA, which had very specific instructions, that multiple other dealers either didn't want to follow or just didn't care enough to try. Mr. Fredrickson was pleasant from the start. He quickly found exactly what we wanted down to the last option, color, and detail. When we got to the explicit VA instructions, he was professional, precise, and made us feel at ease with him, the dealership, and most importantly, the deal. We purchased a 2015 Dodge Grand Caravan R/T. Robert helped us to figure out all the features of the vehicle with ease and if he didn't have an answer, he was quick to find someone who did. He also took care of the return of our rental. (Which was especially important to us since we only have one driver in our family.) Mr. Godwin found us a better interest rate than we could find on our own and was extremely patient our rambunctious boys while thoroughly explaining the loan and the warranty information. We were lucky enough to meet Mr. Lee on delivery day. We're fully aware the VA's stringent rules put certain pressure on the dealer and ultimately it was Mr. Lee's decision to accept the VA Grant. We truly appreciate the hospitality, compassion, and warmth from everyone at the dealership in Crestview. THIS is the place anyone and everyone should start and finish when searching for a new or used vehicle. It's well worth the drive, even from Pensacola :) Thank you again, Ken & Victoria Greathouse and Boys More
by Navycakes84
September 01, 2014
Fantastic I purchased a 4 door jeep wrangler from the Lee dealership in Crestview. My salesman Robert was very polite, courteous and honest. The No-Hassle appro I purchased a 4 door jeep wrangler from the Lee dealership in Crestview. My salesman Robert was very polite, courteous and honest. The No-Hassle approach from this dealership made this purchase quick and easy for me! I will consider this dealership first on future purchases!!! More
by buddydog1
Employees Worked With
