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Step One Chrysler Dodge Jeep Ram Crestview
Crestview, FL
290 Reviews
Step One Chrysler Dodge Jeep Ram Crestview in Crestview, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 290 reviews
April 07, 2016
A great experience We were treated fairly and really enjoyed the buying experience. Our salesman Robert Rickety was very helpful and knowledgeable, he made the experance We were treated fairly and really enjoyed the buying experience. Our salesman Robert Rickety was very helpful and knowledgeable, he made the experance very fun. Five stars all the way. More
by My Info
Employees Worked With
April 07, 2016
Very great! I loved the customer service! The gentlemen helped me get the car I've wanted for a long time thank you once again! They treated me like a person even I loved the customer service! The gentlemen helped me get the car I've wanted for a long time thank you once again! They treated me like a person even though I'm young More
by Caseyclark16
Employees Worked With
March 25, 2016
Fantastic Experience!! I had a fantastic experience. Robert was friendly, knowledgeable and honest and hooked me up with a great deal. Not pushy or high pressure like a lot I had a fantastic experience. Robert was friendly, knowledgeable and honest and hooked me up with a great deal. Not pushy or high pressure like a lot of other dealers. I had contacted him via the website to begin with, and he provided me with all the information I asked for before I visited the dealership. These guys have earned a customer for life, and I would recommend all my friends to LCDJ Crestview. More
by backcountry2016
March 16, 2016
Robert Fickett worked with us in meeting all our needs Very friendly service. Robert Fickett worked hard to meet our questions and needs. Was impressed with the one stop shopping. They met the same rate a Very friendly service. Robert Fickett worked hard to meet our questions and needs. Was impressed with the one stop shopping. They met the same rate as the credit union and we drove out with a permanent tag already attached. More
by DARRYL AND LISA
February 22, 2016
Awesome Great experience! Robert was honest and helpful and wasn't pushy. It was a pleasurable no hassle, no pressure sale and everyone was super helpful!! Great experience! Robert was honest and helpful and wasn't pushy. It was a pleasurable no hassle, no pressure sale and everyone was super helpful!! More
by triton1978
February 06, 2016
An excellent, easy experience I had scouted out the internets, spotted the deals at Lee, and dragged my SO up to Crestview (much to her chagrin). We immediately took to a vehicle I had scouted out the internets, spotted the deals at Lee, and dragged my SO up to Crestview (much to her chagrin). We immediately took to a vehicle there and had an excellent interaction with Robert, who got us set up and driving our new car away by the afternoon. More
by dajaymann
January 21, 2016
Best car buying experience I've ever had I recently purchased a brand new Chrysler 200. I was unsure about some of the details this model had, however Robert was there to answer every questio I recently purchased a brand new Chrysler 200. I was unsure about some of the details this model had, however Robert was there to answer every question I had. The staff wasn't pushy when I needed a moment to think about my options, and the finance manager was more then helpful when it came that part. I recommend this dealership to everyone I know. I won't buy a car anywhere else. More
by Burnell Reliford
January 14, 2016
Poor Poor Poor Business They snuck $2000 down payment into my contract without the finance manager or myself seeing it upon signing. Left with new vehicle that day without pa They snuck $2000 down payment into my contract without the finance manager or myself seeing it upon signing. Left with new vehicle that day without paying a dime. After two weeks they called to collect the $2000 and threatened to hold and cancel my tags if I didn't pay. I had no intentions and made it very clear that I did not want to give them any money down. I had no choice but to pay cause it was in the contract. Told them they could just have the car back and they refused to work with me. You can read better business bureau report on the entire situation and the correspondence between us. Since then the person who worked my deal has been fired cause of the unprofessionalism. He even called and texted me multiple times harassing me about the poor rating I gave him and the staff for what had happened. Poor poor sad example of a customer service driven business. This all happened at the Crestview dealership. If you want a dodge Chrysler or jeep don't go there! More
by 1moreno1
Employees Worked With
Mitch Beverly (no longer employed), Jay Fredrickson, Jimmy Royal
November 24, 2015
Stressless!!! Our second purchase here and it went as smoothly as the first. Appreciate not be jumped on and pressured to buy. Robert Fickett and the rest of the sa Our second purchase here and it went as smoothly as the first. Appreciate not be jumped on and pressured to buy. Robert Fickett and the rest of the sales team did a great job working to get the financing we asked for and needed. Thanks again! More
by VickiC
Employees Worked With
November 07, 2015
No pressure They work well with the customer and don't push nothing on them. Respects what the customer wants and helps them get what they are after. They work well with the customer and don't push nothing on them. Respects what the customer wants and helps them get what they are after. More
by brfairchild
Employees Worked With
