Steingold Volvo Cars
Pawtucket, RI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 11:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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So I purchased a Volvo from Lee Volvo in Mass. I take it to Steingold Volvo for service because Lee is about 2 hours away. I just purchased the vehicle last year so it is new. I was given 5 years free oil to Steingold Volvo for service because Lee is about 2 hours away. I just purchased the vehicle last year so it is new. I was given 5 years free oil changes for free. It came as part of the package for a great deal on my car. So I took it to Steingold for it's 2nd oil and I go to the desk to say I have an appointment. They proceed to type or pretend to type up my information (which they already have) and I am standing there for about 15 minutes and he is just typing away ignoring me so I walked away and went to the waiting room becasue he was just ignoring me. I left the key at the desk and walked away. I waited 2 hours for an oil change that they then wanted to charge me for. He said after my Volvo didn't need an oil change which they did anyway becasue it only needs it 1x a year. Who the xxxx would bring their new car for an oil change once a year. He must have thought I was stupid or something. I didn't pay for the service but if my car didn't need the oil change they should have told me that instead of performing it anyway. I then got into my car and I couldn't believe what I saw. Black grease fingerprints all over my steering wheel the door handle frame my gear handle and even my visor. I then went into my trunk when I returned home and noticed that they had even gone through my white canvas bag because it had black grease fingermarks all over it. I coulnd't believe it. I can tell you that I had personal information in that bag and I will know right where to go if I find out they used my information for anything. I couldn't believe they went through my bag in the trunk. I was so disgusted with the service that I decided never to return to Steingold ever again. I have also told a couple of people I know what happened and they have decided to go elsewhere. The idiots in the front are extremely rude. It's so funny how nice everyone is to you when you buy a car but after it's bought they treat you like dirt. They basically look like they don't know what is going on or what they are doing. A xxxxxx could do their job. DON'T TAKE YOUR CAR TO STEINGOLD. THEY SUCK!!!!!!!!!!!!!! More
It was BY FAR the best experience we've ever had purchasing a Volvo. Outstanding process and customer service! We'll be back and will recommend! purchasing a Volvo. Outstanding process and customer service! We'll be back and will recommend! More
Without a doubt one of the best car-buying experiences ever. This is my third Volvo but the first time through Steingold. All the stars aligned - they had exactly the car I wanted, the price was right, ever. This is my third Volvo but the first time through Steingold. All the stars aligned - they had exactly the car I wanted, the price was right, and the trade-in price was acceptable to me. I enjoyed the interaction with Steve, who handled the sale. I was so pleased that this is a family business and felt very welcomed. I have every confidence that my continuing experience will be just as good and the car is awesome. More
Recently decided to go the luxury brand route for a change of pace from my Toyota - Volvo was one of the many vehicles on my list of potential vehicles for my family, along with BMW, Audi, and Mercedes change of pace from my Toyota - Volvo was one of the many vehicles on my list of potential vehicles for my family, along with BMW, Audi, and Mercedes. Exhausted from so many choices, I was very confused. Walked into Steingold and spoke to Stephen, the sales manager. I told him my situation and he calmly explained all the models of Volvo. I quickly fell in love with the XC60 - needless to say, 20 minutes later I had my vehicle appraised as I took a quick test drive; this made me love the car even more. I chose the XC60 T6 AWD, which is definately a winner. The process was as smooth as I could have hoped for. Very professional and pleasant. And the showroom was full of others families that seemed to be on the same page as me. Honestly, I couldn't say more positive things about Volvo as a brand and Steingold most certainly is one of the reasons. If contemplating the luxury car route, do yourself a favor and visit one of the stores. It's refreshing how simple it can be. And my kids love the car too! Thanks a million!! More
Went in to test drive a C30. The owner's son was arrogant from the getgo. He mentioned how he had owned several very pricey cars. That's one thing. What happened next is another. He copped an at arrogant from the getgo. He mentioned how he had owned several very pricey cars. That's one thing. What happened next is another. He copped an attitude because I wanted to test drive the vehicle before speaking numbers. He was so adamant about this procedure that when I protested, he refused to work with me. Imagine that: unless I spoke numbers first, he would not let me drive the car even though I am a 64 year old professional. I have never been treated so badly before and I am glad of it because I was warned not to buy a vehicle from such a dealership. Buyers beware of Steingold Volvo. They are like the caricature of car salesman. Avoid at all costs. More
This is my second purchase from this dealership, both times with Mike. Very curteous, and easy to work with. I feel we got a very good deal on our new XC60. I would definately recommend these guys. They times with Mike. Very curteous, and easy to work with. I feel we got a very good deal on our new XC60. I would definately recommend these guys. They made it easy to determine which options I wanted and worked with me to get to a price that was very fair. More
I bought an XC70 for export to Canada over the Internet from Steingold. I had made inquiries to a number of dealers for different vehicles, but Steingold (Mike) was one of the only dealers to actually resp from Steingold. I had made inquiries to a number of dealers for different vehicles, but Steingold (Mike) was one of the only dealers to actually respond to my request for more information. When the purchase was completed, Mike had all of the paperwork done the same day and emailed to me so I could fulfil the export requirements. The day I picked up the vehicle, Tony picked me up at the airport and Steve had everything on the vehicle ready to go for me, including temporary plates. Steve even helped me book tickets to the ball game at Fenway! It was without a doubt the best experience I have had buying a vehicle. More
I bought my new 2010 Volvo XC10 from Steingold. From the moment my husband and I walked in the door, Mike treated us with the utmost friendliness and respect. He was throughly knowledgable about every aspec moment my husband and I walked in the door, Mike treated us with the utmost friendliness and respect. He was throughly knowledgable about every aspect of the car, and answered all questions with precision. We were never rushed and were allowed as many test drives as we needed in order to make an informed choice. We are a Volvo family, so we knew that this was the nameplate we wanted. When it came time to make the deal, it was painless. The price was extremely fair and we got a good deal on our trade. This was our first experience with Steingold, and we would never go to another dealer again. More
I recently spent the past month and a half researching possible cars, new and used. I visited several dealerships in the area of several different manufactures including Volvo, Infiniti, Audi, BMW, and M possible cars, new and used. I visited several dealerships in the area of several different manufactures including Volvo, Infiniti, Audi, BMW, and Mercedes-Benz but eventually decided to stay with Volvo. As I began my search for an AWD T6 S80 I considered the three RI area dealerships, Steingold, Barry's, and Tasca. At Tasca it was clear after about five minutes that the salesman knew nothing about Volvo's, plus they had nothing in stock that matched what I wanted, though he swore he did he just couldn't locate them. At Barry's I had a deal in place for a 2008 used Volvo until they tried to bump up the price almost $6,000 the day before I was to sign the paperwork and pick up the car. After much argument and fighting with everyone from the salesman to the owner of the dealership, with them eventually never returning my calls I left there unhappy. I decided to give Steingold a try as a last straw before buying an different manufacturers product and found that they were fantastic. Everything from the first minute I had walked in for the my test drive to when I decided to purchase a new 2010 model was fantastic. Mike helped me through every facet of the deal constantly took the time to explain everything. Although this is not surprising since Steingold is where my family has always gone for service on its other Volvo's. I would recommend Steingold to anyone even remotely considering a Volvo since in my experience they are miles and miles ahead of their RI competition. More
My 1998 V70 wouldn't start and was towed to Volvo dealer in Warwick/Cranston. Service said I needed a new fuel pump and it would cost $1800. I called Steingold and they said it would only cost $900. So I ha in Warwick/Cranston. Service said I needed a new fuel pump and it would cost $1800. I called Steingold and they said it would only cost $900. So I had it towed there. After they checked, it only needed a couple of gallons of gas. Has run fine for the last 10,000 miles. Cost me $99 for the diagnostic charge. More