Steingold Volvo Cars

I just purchased an '06 S60R and am really enjoying it so far. Mike and Steve Bernardo make a great team at Steingold and really now how to fit the customers needs in making sure they are taken care of. I far. Mike and Steve Bernardo make a great team at Steingold and really now how to fit the customers needs in making sure they are taken care of. I didn't feel as if they were messing/toying around with me and made the car buying experiance as easy as possible. I would reccomend Steingold Volvo to anyone looking for a great dealership to do buisness with. More

I was pretty happy with my purchase and the entire experience *UNTIL* I drove my (for me, expensive) AWD S-60 Volvo (2012 pre-owned) in the snow. I bought it to be a fabulous snow car, and I had menti experience *UNTIL* I drove my (for me, expensive) AWD S-60 Volvo (2012 pre-owned) in the snow. I bought it to be a fabulous snow car, and I had mentioned to Steve many times that this was why I was spending the money on an AWD Volvo. (I had had a very satisfactory AWD Passat for much less money, but it wore out, and VW no longer made the Passat in AWD). So Steve knew (or should have) that my main concern was a car that would handle well in the snow. The car is beautiful, handles very well in general, and the AWD is phenomenal. (Better than on my previous car.) BUT the car does not grip will in the snow - my husband and I were both VERY surprised at its tendency to skid, since it was a pricey car bought specifically for that purpose. (And we are both very experienced drivers in the snow; we do it all the time.) It was silly not to have checked out the tires beforehand, but since it was AWD and since I had made it VERY clear that I wanted a good snow car, I assumed that the tires would be top-of-the-line all weather radials, and appropriate to snow driving. When I reported to Steve that they were not handling well in the snow, he said, oh yes .. they are not made for that. They are 18" wheels and tires; not optimal for the snow. He recommended (and I will swallow the price and go with this) spending another $1,700 to put snow tires PLUS 16" wheels on for the winter. I can understand maybe needing snowtires (though my old car - with good all-weather radials - never ONCE had a skid) - but also having to change the wheels because these are not the right size to be good in the snow is a bit much on top of the money I have already spent (above my budge). I would not be complaining except that I had made it very clear that the reason I was going way above my comfort level in terms of price in buying an upscale Volvo was for the snow features. So I do think I should have been warned ahead of time that the tires and wheels on this car were not optimal for that, and I could have factored that into my decision. That said, I love the car, and am reasonably happy with the dealership. But I think they could have been more sensitive to and in tune with the fact that I had said over and over that performance in the snow was very important to me. I am resentful of having to spend a whole lot extra to get what I needed in the first place. More

Not only did Steingold Volvo have the best price for my parts (they beat both of my local dealers), but I had the pleasure of speaking directly with Michael Bernardo, who apparently handles all of the Inte parts (they beat both of my local dealers), but I had the pleasure of speaking directly with Michael Bernardo, who apparently handles all of the Internet orders. He informed me my part was in stock and ready to ship. However, UPS had already come and gone for the day, so it would go out tomorrow. I mentioned that if it had been able to go out today, I would have received it before the weekend and could install it Saturday, but, oh well, I would do it next week. This is where Mike went above and beyond. He offered to pack it right away and take it to a UPS store, so my parts are now en route to me and will be here in time to install them this weekend. This is what Customer Service is all about. Mike did not have to go to the UPS store for me, and I was willing to accept that I would not be able to install my parts as planned, but he really stepped up and showed me what Steingold is made of. Thank you very much, Mike. Brad S. in Maine More

Very simple: ease of purchase, comfortable atmosphere, concern for our needs, providing the best product for the best value. We will return again and again. concern for our needs, providing the best product for the best value. We will return again and again. More

My experience at Steingold Volvo was practically My experience at Steingold Volvo was practically effortless. I was greeted with kindness but NOT overwhelmed, as anxious sales people tend to be o My experience at Steingold Volvo was practically effortless. I was greeted with kindness but NOT overwhelmed, as anxious sales people tend to be overwhelming; especially in a car dealership. The showroom is complete with the Volvo collection, clean, and browser friendly. I knew I was in the market for a Volvo when I walked in but wasn't sure what most fit my lifestyle. Both Michael and Steve Bernardo helped settle my mind on the right vehicle- which was easy on account of the fact that they were there to help me make a decision, not sell me... and I couldn't be happier with MY choice. I recommend Steingold to everyone who is looking for a seamless, pleasant, and reassuring experience when buying a new car, because thats the experience I had. As a dealership, Steingold is nothing short of impressive. More

The Bernardo family has been a trusted source of Volvo vehicles for us over the past twelve years. The sales experience is smooth and hassle free. Sue, Mario and Rich in the service department are alway vehicles for us over the past twelve years. The sales experience is smooth and hassle free. Sue, Mario and Rich in the service department are always friendly and accommodating. Even the automotive technicians are personable and customer focused in addition to being very talented at their job. At Steingold Volvo, service is ingrained in their culture and it shows on every visit. More

Dear Car Buying Friends: I recently had some warranty Dear Car Buying Friends: I recently had some warranty work recently done on one of my Volvo's thru this dealership. It was absolutely turn-key and Dear Car Buying Friends: I recently had some warranty work recently done on one of my Volvo's thru this dealership. It was absolutely turn-key and the people at Volvo NA and Steingold were very cool. If you are looking for a dealer with great attention to detail who puts the customer first, this has got to be the place. Thanks, Andrew More

I have purchased many cars in the past 40 years. Steingold Volvo stands head and shoulders above every other dealer I have purchased from (and there were some very good ones in the mix). I research Steingold Volvo stands head and shoulders above every other dealer I have purchased from (and there were some very good ones in the mix). I researched this purchase and tracked available inventory as far away as Virginia. Everyone wanted to sell me a new car, only Michael presented the whole package (salesmanship, honesty, service and consistency). This is a major investmant. I know that it will be well managed by Steingold's proven excellence in service (we have been having our 2006 S60 AWD serviced for most of its 6 years at Steingold because the original seller had poor after sale ability). We are so pleased with our new Volvo XC60 AWD, that we are willing to speak, personally, with any perspective purchaser about our experience. More

Went into Steingold for warranty work; left purchasing a new vehicle. This is my 4th Volvo purchased in ten years, and for my wife, 5th in twelve years. We have used other dealers in the past due to our f new vehicle. This is my 4th Volvo purchased in ten years, and for my wife, 5th in twelve years. We have used other dealers in the past due to our frequent moves. If we stay in the area long term, we will defininately be back. This was a turn-key and pleasant experience. The warranty work this dealership did on my previous vehicle was also outstanding. More

Overall a very positive experience from our first visit to their showroom through the delivery of our vehicle. Upon our first visit to their showroom we were impressed with the way were left to peruse the to their showroom through the delivery of our vehicle. Upon our first visit to their showroom we were impressed with the way were left to peruse the floor models on our own for a while before a salesperson approached us. This was not the first vehicle dealership we had been to, and we appreciated not being approached the second we entered their parking lot. When we went to pick up our new Volvo, our salesman, Paul Vellucci introduced us to Steingolld's service department personnel and to Mike Bernardo, who offered to 'spend as much time as it takes' to get us comfortable with all of the new technology in our XC60 - and he did exactly as promised. New technology always carries with it a learning curve that can be both time consuming and frustrating, but Mike and Paul ensured that we were completely comfortable before we left. More