Steele Hyundai of New Braunfels
New Braunfels, TX
Filter Reviews by Keyword
By Type
460 Reviews of Steele Hyundai of New Braunfels
Great Experience I knew what I wanted to go in and look at. They gave me the option to look at other vehicles, but didn't push me one way or the other. I was able to t I knew what I wanted to go in and look at. They gave me the option to look at other vehicles, but didn't push me one way or the other. I was able to test drive on the highway and through town. Everything was explained in detail and if the sales rep did not know the answer she found someone who did. More
Unethical Business Practices - Bait and Switch I completed a motor vehicle buyer's order to purchase a 2016 Hyundai and provided the dealership with the information necessary to process my purchase I completed a motor vehicle buyer's order to purchase a 2016 Hyundai and provided the dealership with the information necessary to process my purchase and complete the financing. Since the sale occurred on a Saturday, they did not submit the purchase order to my credit union until Monday. Just as I finalized the loan documents on Monday, the salesperson called to say they decided to sell the car to someone else. This type of business practice is highly unethical and was likely a breach of contract. The dealership itself was unapologetic. The salesperson was apologetic and tried to direct me to a different vehicle, but the price was not nearly as competitive as the original vehicle. It felt a lot like a bait and switch situation. More
Great experience , Rob and Chris both worked well together to ensure that I had a great experience. My vehicle was clean and full of gas before I left the dealership. , Rob and Chris both worked well together to ensure that I had a great experience. My vehicle was clean and full of gas before I left the dealership. More
Excellent Exceeded my expectations. A delight to work with. Car and price much better than I realized I could get! Staff was extremely courteous and never pu Exceeded my expectations. A delight to work with. Car and price much better than I realized I could get! Staff was extremely courteous and never pushy or aggressive. More
Great Experience As a first time car buyer I knew the process would be long. There was no stress, everything was fully explained, and even though it took about 4 hours As a first time car buyer I knew the process would be long. There was no stress, everything was fully explained, and even though it took about 4 hours there wasn't much time sitting around doing nothing. More
Superb Service Best car buying experience in 30 years! I look forward to buying a car from Rodger Beasley in the future! Ms. Sydna Hunter was very helpful! Best car buying experience in 30 years! I look forward to buying a car from Rodger Beasley in the future! Ms. Sydna Hunter was very helpful! More
Satisified Very professional staff. Salesperson was outstanding providing all the information needed to make a sound decision. Salesperson listened to what type Very professional staff. Salesperson was outstanding providing all the information needed to make a sound decision. Salesperson listened to what type of vehicle I was interested in. Selecting only those vehicle to show and test drive. More
Dorothy I would definitely return to this dealership if I had a need for another car on the future. This dealership is very convenient for me to have any serv I would definitely return to this dealership if I had a need for another car on the future. This dealership is very convenient for me to have any service work done. More
Great Experience I had a great car buying, well, leasing experience at Roger Beasley Hyundai. Everyone was very nice and welcoming. I never once felt pressured to comm I had a great car buying, well, leasing experience at Roger Beasley Hyundai. Everyone was very nice and welcoming. I never once felt pressured to commit just well informed about the current deals. Which is good as if I'm pressured I'm gone. From J.B. to Jared to Chris, everyone pitched in to make me happy and this deal happening!! They even moved my belongings to the new car while I was with the finance mgr (also very nice) as I was a bit in a time crunch. Overall I am very satisfied and will definitely recommend them to my friends and family. More
Best auto purchase experience ever. I have bought five new cars in five different states over a period of 58 years. This purchase was by far the best. Two of those cars I drove for 12 a I have bought five new cars in five different states over a period of 58 years. This purchase was by far the best. Two of those cars I drove for 12 and 15 years. More