Steele Hyundai of New Braunfels

Awesome Car Buying Experience From the moment I was met in the parking lot to the time that I picked up my beautiful Tucson, my experience was respectful, quick and easy. No one p From the moment I was met in the parking lot to the time that I picked up my beautiful Tucson, my experience was respectful, quick and easy. No one pressured me and there was no silly back and forth haggling between my salesman and his manager. I told them what I wanted and got more than I asked for. I was even able to walk out the door and spend two weeks thinking about my potential purchase. I contacted two other dealers via email to compare prices and all I got back from them was pressure to come in and talk. I told them exactly what I wanted in the vehicle and all I required was a number. I never got the number and consequently they will not do business with me in the future. Because of the way that Jordan handled my questions and his easy going attitude, it was a foregone conclusion that he would sell me my vehicle. I feel good about it and I know I got a quality vehicle that is backed up by a quality dealership that cares about my needs and respects my time. I test drove another vehicle that was not Hyundai and I had some questions on it. Jordan found the salesman that personally handled the transaction for that vehicle and let me speak to him. Carlos answered my questions and put my mind at ease. I chose the Hyundai but got needed attention in order to make the smarter choice! When I set up financing, it was just a breeze. I made an appointment, sent in needed paperwork early and it was ready for signatures when I got there. There was no games or pressure to take anything extra that I didn't want. When I said NO, it was accepted and we moved ahead. Beautiful transaction from beginning to end. More

Bought two cars the same day!! Customer service is definitely their top priority! They took care of all of my needs all the way to the end of the sale. However at the close of the s Customer service is definitely their top priority! They took care of all of my needs all the way to the end of the sale. However at the close of the sale it was a little rocky, some of the communication between the sales and finances was jumbled. Overall they work very hard to take care of you. Definitely recommend for the customer service! More

Great car buying experience The process was quick, thorough, friendly and fair. I worked with them online and they had a car ready for me when I arrived. It was exactly what I The process was quick, thorough, friendly and fair. I worked with them online and they had a car ready for me when I arrived. It was exactly what I wanted and we were driving of the lot just a few hours later. I would definitely recommend them to my friends and family. More

Costomer Quick, Very Friendly, Sincere with their customers,Concern about the customers needs,try to accommodate as best as they can,reassuring,wide varity of Quick, Very Friendly, Sincere with their customers,Concern about the customers needs,try to accommodate as best as they can,reassuring,wide varity of vehicles to choose from and in stock,no hidden agenda. More

Great experience We visited the dealership 3 times before we drove away with the vehicles. The salesman was always professional and extremely knowledgable about all t We visited the dealership 3 times before we drove away with the vehicles. The salesman was always professional and extremely knowledgable about all the vehicles we looked at. He listened to what we were looking for in the second vehicle we were going to purchase and made a recommendation that was perfect for us and not some car they were trying to get off the lot. He was able explain all the features of the car without saying "I don't know " to any of the questions. He was the only salesman that could do that including other Hyundai dealers we visited prior to going to Roger Beasley. More

Professional, straighforward, and courteous Overall excellent buying experience from beginning to end. Salesman was straightforward and not pushy or dishonest. They went the extra (500) miles to Overall excellent buying experience from beginning to end. Salesman was straightforward and not pushy or dishonest. They went the extra (500) miles to locate and deliver exactly what we wanted. Would highly recommend this dealership! More

Awesome Company One of my favorite companies to buy cars from! Great integrity from the ground up. Service department makes you feel like family and the customer serv One of my favorite companies to buy cars from! Great integrity from the ground up. Service department makes you feel like family and the customer service experience is always top class. More

Outstanding Price and Service Our salesman Carlos, got us in the vehicle we wanted and a price below what we were expecting. They even gave us no hassles about the asking price for Our salesman Carlos, got us in the vehicle we wanted and a price below what we were expecting. They even gave us no hassles about the asking price for our trade-in. More

Excellent! These guys were awesome from the sales to the management and financial. We leased because in the long run it saves us money. Never any pressure to b These guys were awesome from the sales to the management and financial. We leased because in the long run it saves us money. Never any pressure to buy the car. It was the fastest find car, test car, fill papers, meet all departments..and drive away More

Great place to make a deal. Roger Beasley Hyundai is a hometown dealership that gives a lot to make a buyer comfortable with the buying process. place to make a deal. Roger Beasley Hyundai is a hometown dealership that gives a lot to make a buyer comfortable with the buying process. More