Steele GMC Round Rock
Round Rock, TX
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Chad & Jenny were AWESOME! I was 1500 miles from home and had accidentally pushed a button that put my Yukon in Auto 4 Wheel Drive mode. I took it in to Steele GMC being total I was 1500 miles from home and had accidentally pushed a button that put my Yukon in Auto 4 Wheel Drive mode. I took it in to Steele GMC being totally at their mercy on a repair I was afraid would include a new transmission. Much to my surprise instead of a $10,000 bill it was less than $200.00 which included diagnostic testing, oil change with filter, tires rotated and fluids topped off! Needless to say my husband was happier than me with the news! I highly recommend this dealership for their customer service and support, integrity and professionalism. Always nice to have trust in your mechanics when there are so many that easily could’ve taken advantage of my situation! Thank you Chad, Jenny and Steele GMC😄 More
Service Advisor, Joshua, was very helpful with the recent warranty work completed on my GMC Canyon. He was to get me a loaner vehicle and he kept me informed on the progress of the work until completion warranty work completed on my GMC Canyon. He was to get me a loaner vehicle and he kept me informed on the progress of the work until completion More
Took my GMC Acadia into the dealer for a recall on the airbag. Although it was almost two years before the part was available for replacement the actual process at this dealer was first rate and very ef airbag. Although it was almost two years before the part was available for replacement the actual process at this dealer was first rate and very efficient. Josh was my service person and was extremely personable and knowledgeable. More
Making appointment was quick and accurate. Service Advisor (Chad) notified me of service that was required or coming up soon for my consideration and planning to get the work completed. Chad Service Advisor (Chad) notified me of service that was required or coming up soon for my consideration and planning to get the work completed. Chad was timely in updating me regarding work progress. All staff we friendly More
Easy to deal with. Limited back and forth with "manager" to agree on price. Would definitely do business with them again, and ask for Jose. Limited back and forth with "manager" to agree on price. Would definitely do business with them again, and ask for Jose. More
Martin was awesome. No pressure no hassle. You won my business by letting me do what I needed to do to make up my mind. Thanks for all your help! No pressure no hassle. You won my business by letting me do what I needed to do to make up my mind. Thanks for all your help! More