Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
418 Reviews
Call Dealership (512) 244-8000

3000 N I-35

Round Rock, TX

78681

Directions

By Type

Showing 418 reviews

June 07, 2024

I go there for the people that work there. The people are great. This review is a bit dumb. More

by jskristoffersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jun 10, 2024 -

Steele GMC Round Rock responded

We appreciate your positive feedback. Thank you for your support of Steele GMC Round Rock!

June 07, 2024

Great customer service. My salesman was very professional and very knowledgeable, he answered all of my questions . Thank you More

by Wbrown2532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Jun 10, 2024 -

Steele GMC Round Rock responded

Thank you for the kind words! We're delighted to hear that our team at Steele GMC Round Rock provided professional and knowledgeable service. Enjoy your new vehicle!

June 03, 2024

It was hit or miss when Steele took over Nyle, but now it seems more consistent. We love our Service Advisor, Kyra, and we consider her a friend now. Through the transition, she always took great care of my More

by bmw2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Fleming
Report | Print
Jun 03, 2024 -

Steele GMC Round Rock responded

Thank you for sharing your experience! We're glad to hear that Kyra has been taking great care of you and your trucks at Steele GMC Round Rock. We appreciate the trust you've placed in us, and we're here to help whenever needed!

June 01, 2024

Pleasant beginning. Josh said car would be ready by 1:00 or 2:00. I live in Georgetown! Why didn’t you tell me. I called my wife to come get me rather than waiting 6 More

by Larry Miles
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Evans
Report | Print
Jun 10, 2024 -

Steele GMC Round Rock responded

Larry, I apologize for the miscommunication regarding your car's completion time. We strive to respect our customers' time and it's clear we fell short here. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Richard Davidson - Service Manager - (512) 244-8000

Jun 10, 2024 -

Larry Miles responded

I know those things happen and I apologize for even bringing it up but we were in a bad place that day because my wife was very sick and in no condition to be making 2 thirty mile round trips. Thank you very much for your apology. That means a lot us. Larry & Helen Miles.

May 30, 2024

Love this dealership! Great staff to work all of my vehicle needs and promptly address all my matters. More

by martymar117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen S., DAS Reputation Managemet
Report | Print
May 30, 2024 -

Steele GMC Round Rock responded

Marty, we're delighted to hear that our team at Steele GMC Round Rock could meet all your vehicle needs so efficiently. Thanks for the love and support!

May 26, 2024

Made it easy to drop of my truck. Get the work done. And pick it up. More

by 52deleonerik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
May 28, 2024 -

Steele GMC Round Rock responded

It means so much to us to see your review! Thanks from the team at Steele GMC Round Rock.

May 22, 2024

Always top notch service! Stephen is my advisor and I always ask for him when I get service on my new truck! More

by dpgindler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Shuster
Report | Print
May 22, 2024 -

Steele GMC Round Rock responded

We're delighted to know that Stephen and our team at Steele GMC Round Rock have been able to provide you with top-notch service! We appreciate your loyalty and look forward to assisting you in the future.

May 22, 2024

Always great service and thank you Chad for your help with all my questions and scheduling. More

by mkingmcnany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad V, DAS Reputation Managemet
Report | Print
May 22, 2024 -

Steele GMC Round Rock responded

It's great to hear you continue receiving five-star service from Chad! Thank you for being a loyal Steele GMC Round Rock customer.

May 21, 2024

My service advisor Kyra is amazing and she always makes sure my truck is taken care of and that makes me happy. More

by nick_aguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
May 21, 2024 -

Steele GMC Round Rock responded

Nick, we're delighted to know that Kyra is taking great care of your truck at Steele GMC Round Rock. Thanks for sharing this positive feedback!

May 20, 2024

took truck in for service and inspection. Work was performed in a professional manner, and in a timely manner. More

by philchamblee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
May 20, 2024 -

Steele GMC Round Rock responded

Phil, we're glad to know that you had a positive experience with our service team at Steele GMC Round Rock. We always aim for professionalism and efficiency. Thanks for your feedback!

1
...
6
7
8
...
42