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Steele GMC Round Rock

Round Rock, TX

4.8
444 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 444 reviews

September 21, 2024

My service consultant was awesome as usual. She got me in quickly, answered all questions, kept me informed, and got it repaired quickly. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Sep 23, 2024 -

Steele GMC Round Rock responded

Michael, we're delighted to hear your service experience was top-notch at Steele GMC Round Rock. Thanks for sharing!

September 21, 2024

Excellent dealer. No pressure when I bought my new GMC truck. Michael our salesman was great. More

by Ronnieheselmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McCloskey
Sep 23, 2024 -

Steele GMC Round Rock responded

Ronnie, it is terrific to hear that Michael gave you such a positive, pressure-free experience! Thank you for choosing Steele GMC Round Rock and for sharing a review. Safe travels in your new truck!

September 21, 2024

They were very nice and very professional helped me and my family find a good vehicle and a good deal they were very helpful More

by Ryan Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dr. Robert, DAS Reputation Managemet
Sep 23, 2024 -

Steele GMC Round Rock responded

Ryan, we're delighted to hear that our team at Steele GMC Round Rock could assist you and your family in finding the perfect vehicle. Thanks for sharing your positive experience!

September 20, 2024

I really had a great experience with the staff here - from my original purchase to my first oil change. I would definitely buy another vehicle here in the future, especially from Josh More

by aaron.bruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 20, 2024 -

Steele GMC Round Rock responded

Thank you for sharing your experience! We're delighted to hear that Josh and the team at Steele GMC Round Rock provided excellent service from purchase to maintenance. We look forward to assisting you with future vehicle needs!

September 19, 2024

It did take a couple of days like they told me it would just to get my car looked at but when they diagnosed it it was fixed and out in a matter of a few hours. Joshua was superb with kindness. Professiona More

by Aprilphillips59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, DAS Reputation Managemet
Sep 19, 2024 -

Steele GMC Round Rock responded

Thank you for your patience and understanding, April! We're glad to hear Joshua provided superb service at Steele GMC Round Rock. We appreciate your feedback and hope everything is running smoothly with your car!

September 16, 2024

This dealership had what I was looking for when others didn’t and had prices that weren’t above msrp! Nathan was excellent! Even ordered my wife’s 2025 Yukon xl More

by Rballin64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan?, DAS Reputation Managemet
Sep 16, 2024 -

Steele GMC Round Rock responded

Thank you for choosing Steele GMC Round Rock! We're glad Nathan could assist in finding what you needed and help with your wife's 2025 Yukon XL order. We appreciate your support!

September 13, 2024

While experiencing a reception problem, callers would complain it was difficult to understand. We contacted Kyra who made a service appointment and an update was performed that they thought would correc More

by E Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Sep 16, 2024 -

Steele GMC Round Rock responded

Thank you for sharing your experience! We're glad to hear that Kyra's persistence and knowledge helped resolve the issue with your vehicle at Steele GMC Round Rock. We appreciate your patience throughout the process.

September 12, 2024

It took 6 days to get an oil change WOW and to tighten two bolts underneath the truck suspension. By the way you charge way too much for an oil change! More

by armandorios0907@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie and Steve, DAS Reputation Managemet
Sep 16, 2024 -

Steele GMC Round Rock responded

We apologize for the extended wait time and any inconvenience caused. We strive to provide prompt service and ensure every customer's satisfaction. If you have further questions or would like to discuss our rates in greater detail, please reach out anytime. Thank you, Richard Davidson - Service Director - (512) 244-8000

September 12, 2024

Super Fast, easy to deal with and a fair price. 10/10 would highly recommend to everyone More

by R Sab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Sep 12, 2024 -

Steele GMC Round Rock responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Steele GMC Round Rock!

September 11, 2024

They completed the diagnosis. Unfortunately the recommended fix was too high for us to put into the vehicle giving it's high mileage. Even at that they still gave us ample time t More

by chrisog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Sep 11, 2024 -

Steele GMC Round Rock responded

Chrisog, we appreciate your feedback and understand your concerns regarding the cost. At Steele GMC Round Rock, we strive to provide thorough diagnostics and support even in challenging situations. Thank you for sharing your experience with us!

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