Steele GMC Round Rock
Round Rock, TX
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I really had a great experience with the staff here - from my original purchase to my first oil change. I would definitely buy another vehicle here in the future, especially from Josh from my original purchase to my first oil change. I would definitely buy another vehicle here in the future, especially from Josh More
It did take a couple of days like they told me it would just to get my car looked at but when they diagnosed it it was fixed and out in a matter of a few hours. Joshua was superb with kindness. Professiona just to get my car looked at but when they diagnosed it it was fixed and out in a matter of a few hours. Joshua was superb with kindness. Professionalism and manorisms. More
This dealership had what I was looking for when others didn’t and had prices that weren’t above msrp! Nathan was excellent! Even ordered my wife’s 2025 Yukon xl didn’t and had prices that weren’t above msrp! Nathan was excellent! Even ordered my wife’s 2025 Yukon xl More
While experiencing a reception problem, callers would complain it was difficult to understand. We contacted Kyra who made a service appointment and an update was performed that they thought would correc complain it was difficult to understand. We contacted Kyra who made a service appointment and an update was performed that they thought would correct the problem. However several days later the problem persisted. We contacted Kyra who set another service appointment. It was determined that it needed a new microphone. After it was installed the issue was corrected. During this process that was lengthy over several days Kyra kept us in the loop and personally kept us informed. Thanks to her persistence the problem was resolved. She is very knowledgeable and a good representative for Steele GMC. More
It took 6 days to get an oil change WOW and to tighten two bolts underneath the truck suspension. By the way you charge way too much for an oil change! two bolts underneath the truck suspension. By the way you charge way too much for an oil change! More
They completed the diagnosis. Unfortunately the recommended fix was too high for us to put into the vehicle giving it's high mileage. Even at that they still gave us ample time t Unfortunately the recommended fix was too high for us to put into the vehicle giving it's high mileage. Even at that they still gave us ample time to make arrangements to have the vehicle towed away. We think that over $250.00 for just diag optics for an issue that was not fixed is too high. But it is what it is More