Steele GMC Round Rock
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 444 reviews
Tried to convince me I needed a new transmission. Known problem with original transmission fluid used. When asked to flush they said they would not even know that is the fix according to GM. Serv Known problem with original transmission fluid used. When asked to flush they said they would not even know that is the fix according to GM. Service manager said they are not concerned with customer service are just ithere to fix cars More
The sales staff, finance department and everyone we encountered at Steele was professional and courteous. Josh Lee, Nate Steininger and Mark Lof went above and beyond to ensure our experience was one t encountered at Steele was professional and courteous. Josh Lee, Nate Steininger and Mark Lof went above and beyond to ensure our experience was one that will bring us back the next time we need a vehicle. More
I have used this dealer before. They are very accurate in fixing a problem. A little slow but that has to do with the number of technicians. The advisors are excellent. They are very accurate in fixing a problem. A little slow but that has to do with the number of technicians. The advisors are excellent. More
Very helpful with discovering the cause of the noise I was hearing when the car was moving. I was heard and felt understood. Very considerate. Because I purchased the car as used from a different dealer, was hearing when the car was moving. I was heard and felt understood. Very considerate. Because I purchased the car as used from a different dealer, I was able to take the car back to that dealer for the repair work after I knew what was wrong with the car before I had purchased it. Having the repair report from Steele was instrumental in receiving assistance at the purchased dealership with the repair. Thank you so very much. More