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Steele GMC Round Rock
Round Rock, TX
474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 474 reviews
July 27, 2015
Great Truck Buying Experience Just bought a new Canyon from Nyle Maxwell GMC in Round Rock. It was the best car buying experience I ever had. Janie, our salesperson, was tremendo Just bought a new Canyon from Nyle Maxwell GMC in Round Rock. It was the best car buying experience I ever had. Janie, our salesperson, was tremendous. She was very knowledgeable and helpful throughout the process. Her final walk through of the vehicle was outstanding. More
by krb1949
Employees Worked With
Janie
July 23, 2015
Excellent service writer and service As usual, Scot Murray took excellent care of me & my vehicle. Scot & I became acquainted several years ago when I purchased a p/u @ Nyle Maxwell. In t As usual, Scot Murray took excellent care of me & my vehicle. Scot & I became acquainted several years ago when I purchased a p/u @ Nyle Maxwell. In the time he has always taken care of my vehicles in a prompt & courteous manner. I am proud to recommend the dealership & Scot to everyone. More
by Glen
Employees Worked With
Scot Murray
July 22, 2015
Awesome Experience with Nyle Maxwell! My experience with Nyle Maxwell from the beginning when we bought our truck as been fantastic - everyone we dealt with has been friendly & very helpfu My experience with Nyle Maxwell from the beginning when we bought our truck as been fantastic - everyone we dealt with has been friendly & very helpful. When we bring the truck in for regular service it is taken care of quickly with no problems. When we did have an issue with some service it was corrected fully and quickly - I was given a loaner car for the weekend - when I came in to pick up my truck it was washed, vacuumed and running great. I love Nyle Maxwell GMC, Round Rock and will for sure buy if the future. More
by GmaSchu1
Employees Worked With
Cindy - Service Tech
July 21, 2015
Stay out of Detroit Mindy in the Service Dept was excellent. Kept in contact daily and handled all the issues with my insurance company after some jerk in Detroit decided Mindy in the Service Dept was excellent. Kept in contact daily and handled all the issues with my insurance company after some jerk in Detroit decided to separate my radio from my vehicle. More
by Detroit bites
Employees Worked With
Mindy, Toby
July 20, 2015
Hands down best service Awesome. Love having this place take care of my truck. It's comforting knowing they are there. Bought a new truck a couple years ago and they are the Awesome. Love having this place take care of my truck. It's comforting knowing they are there. Bought a new truck a couple years ago and they are the only place I'll take it for service. Fast and friendly are the best way in words to describe it. From oil changes to tire rotations to a lot of other things you don't ask them to do. More
by cove m
Employees Worked With
Scott
June 29, 2015
Professional grade and best value Scott Murray at the service branch is amazing , professional and knowledgeable; We been servicing our vehicle at Nyle Maxwell GMC for years; it is Scott Murray at the service branch is amazing , professional and knowledgeable; We been servicing our vehicle at Nyle Maxwell GMC for years; it is a 2007 GMC Yukon and every time they give us best advice and best price. More
by Rommy C.
Employees Worked With
Scott Murray
May 28, 2015
Great Service Made the trip to Round Rock from Schertz (San Antonio) after scheduling my appointment with Janie. Met by Mindy and Alex at 7:00 and out by 8:30. Gr Made the trip to Round Rock from Schertz (San Antonio) after scheduling my appointment with Janie. Met by Mindy and Alex at 7:00 and out by 8:30. Great job by the entire Maxwell team, as usual!! More
by Aggie
Employees Worked With
Mindy, Alex and Janie
May 27, 2015
Great Service! I always get great service at Nyle Maxwell GMC. I have purchased two vehicles there and Scot Murray is great to work with. He remembers my name every I always get great service at Nyle Maxwell GMC. I have purchased two vehicles there and Scot Murray is great to work with. He remembers my name every time I come in and makes the service process painless and quick and does not try to sell me extra service that I do not need. More
by Dave Harris
Employees Worked With
Scot Murray
May 19, 2015
Great Car Buying Experience Recently bought a 2015 Yudon XL Denale, and Clayton and Francisco were really great to work with. This is the most pleasant car buying experience ever Recently bought a 2015 Yudon XL Denale, and Clayton and Francisco were really great to work with. This is the most pleasant car buying experience ever. I will definitely be back. More
by bmaring
Employees Worked With
Francisco, Clayton Cunningham
April 19, 2015
Appalling new customer relations Just wanted to leave my comments on the fantastic job done by the dealership, starting with an after 9:00 PM call from Robert the General Sales Manage Just wanted to leave my comments on the fantastic job done by the dealership, starting with an after 9:00 PM call from Robert the General Sales Manager as I was looking for a hard to find Canyon. I had just had a bad experience actually closing a deal on a Canyon locally only to find the dealer trade didn’t actually happen as I was signing the papers, I didn’t want a repeat of that situation I explained to Robert and the gang. I live in the Dallas area, so the logistics of this deal were going to be tricky. They had one that was an almost exact match to what I was looking for. The next day I worked with Toby and Mark getting pictures of a potential trade-in sent off. It was all arranged, I would be coming down Saturday, about a 200 mile trip for me, then due to a misunderstanding, the truck wouldn’t be available until Monday as it was being displayed at the ballpark. Robert stepped up and offered to deliver the vehicle to me Tuesday. Hey, it wasn’t ideal, but I talked to Toby and Robert as I was driving the 400 mile round trip to get this deal done and I again reiterated my concerns that the truck would be available for me to close on when I arrived at the dealership. Well, you guys really got me, I got the call 20 miles from the dealership that you had sold the vehicle. Wow! Excellent job at making me feel like a complete fool and total idiot for trying to conduct a professional business deal with your dealership. A perfect one-two punch of no class and no integrity that I just didn’t expect to happen and you guys just nailed it! I’m sure the bunch of you will have some laughs and maybe some high-fives of the next couple of days on my expense. I personally don’t conduct business in this classless manner, but I guess ownership knows what they’re doing in Round Rock, TX. More
by LReedBoys
Employees Worked With
Robert, Toby and Mark
