Steele GMC Round Rock

No words can describe them. Purchased a vehicle from them on June 9 2020. Back up camera went out on one week. Has been worked on 7-8 times still no camera operable. The last time in shop was it. Was returne on June 9 2020. Back up camera went out on one week. Has been worked on 7-8 times still no camera operable. The last time in shop was it. Was returned to us on are around Nov. 5 was going somewhere on Nov. 20 first time to get in it since being returned and guess what not camera. In process of filing the lemon law. We have put around 200 miles for our use. All other is driving back to dealer and them test driving it. Now has over 1800 miles on it. More

Jeff helped us out this evening and was so very helpful. Buying a car can be a painful process and he made it so easy despite the few humps we ran into with trying to finance. He definitely took a difficult Buying a car can be a painful process and he made it so easy despite the few humps we ran into with trying to finance. He definitely took a difficult situation and made it bearable for all of us. He took his time to explain everything into detail and make sure we understood and knew what we were waiting on. We were there late but he hung out and just sat and visited with us while we waited and it made the time pass much quicker. We appreciate all that Jeff did and would recommend him to all of our friends looking to buy a car! A great experience overall!! More

Jeff Schneider sold us our car and he was so professional and so kind. Very helpful and a pleasure to work with. Thanks Stacy Perry and so kind. Very helpful and a pleasure to work with. Thanks Stacy Perry More

Customer Service I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehi I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehicles from this dealership and will always recommend them due to the experiences and personnell. Donna who helped with the financial paperwork. She was very informative and knew a lot about the 2018 ram 2500 Tradesman Crew Cab I had purchased. Katherine in service was also very kind and informative of any questions or concerns I had. More

No GMC for me!!! No rating for this company because they are terrible. I bought my GMC ACADIA 2015 SLT mid year 2015 with ALL warranty. I used Covert to get my o No rating for this company because they are terrible. I bought my GMC ACADIA 2015 SLT mid year 2015 with ALL warranty. I used Covert to get my oil changed a couple of times and it was okay service. Not outstanding my any means. They always seem busy and too many cars to take care of, but now I realize it is probably because GMC has soooooo many problems with their vehicles. I sent my GMC Acadia twice when I was having trouble with the AC Cooling. It was blowing out hot air too much of the time. They never did respond tell me what the problem was or fix it and it is still blowing out hot air!!! We told them when we brought it in May 4, 2018 that it seemed there was a problem with the transmission and they still have not said anything about it! The car has 43,000 mi and is blowing smoke out of the hood. I find out that it is a cracked radiator after I was contacted 2.5 days later and they will not replace it under warranty!!! I have 36,009 warranty OR expiration 6/2/2018 and 60,000 mi warranty OR expiration 6/2/2020 for anything having to do with engine that does not allow the vehicle to drive. Obviously, the vehicle cannot be driven with a cracked radiator. I have read several reviews by others owning a GMC and they are reporting the same thing. Problems with their vehicle, and no help to fix it even under warranty. GMC does not tell the truth about when they will contact you about your vehicle. Once they finally do contact you about the problem, they won't fix the car without money $$$. Well, I am still paying on my car $525 per month and they should be making sure it runs properly. I am a grandma without help through my warranty!!! More