Steele GMC Round Rock

Customer Service I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehi I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehicles from this dealership and will always recommend them due to the experiences and personnell. Donna who helped with the financial paperwork. She was very informative and knew a lot about the 2018 ram 2500 Tradesman Crew Cab I had purchased. Katherine in service was also very kind and informative of any questions or concerns I had. More

No GMC for me!!! No rating for this company because they are terrible. I bought my GMC ACADIA 2015 SLT mid year 2015 with ALL warranty. I used Covert to get my o No rating for this company because they are terrible. I bought my GMC ACADIA 2015 SLT mid year 2015 with ALL warranty. I used Covert to get my oil changed a couple of times and it was okay service. Not outstanding my any means. They always seem busy and too many cars to take care of, but now I realize it is probably because GMC has soooooo many problems with their vehicles. I sent my GMC Acadia twice when I was having trouble with the AC Cooling. It was blowing out hot air too much of the time. They never did respond tell me what the problem was or fix it and it is still blowing out hot air!!! We told them when we brought it in May 4, 2018 that it seemed there was a problem with the transmission and they still have not said anything about it! The car has 43,000 mi and is blowing smoke out of the hood. I find out that it is a cracked radiator after I was contacted 2.5 days later and they will not replace it under warranty!!! I have 36,009 warranty OR expiration 6/2/2018 and 60,000 mi warranty OR expiration 6/2/2020 for anything having to do with engine that does not allow the vehicle to drive. Obviously, the vehicle cannot be driven with a cracked radiator. I have read several reviews by others owning a GMC and they are reporting the same thing. Problems with their vehicle, and no help to fix it even under warranty. GMC does not tell the truth about when they will contact you about your vehicle. Once they finally do contact you about the problem, they won't fix the car without money $$$. Well, I am still paying on my car $525 per month and they should be making sure it runs properly. I am a grandma without help through my warranty!!! More

New GMC Canyon Janie was very easy to work with - no pressure. Explained everything and answered all questions that I had. Alex (in finance) was great as well - no p Janie was very easy to work with - no pressure. Explained everything and answered all questions that I had. Alex (in finance) was great as well - no pressure to buy any extras that I didn't want to purchase. Easy to understand all the terms and paperwork. More

Sevice Department Nyle Maxwell's service department personnel are outstanding. My wife and I continue to deal with this dealer after buying our first new car from them Nyle Maxwell's service department personnel are outstanding. My wife and I continue to deal with this dealer after buying our first new car from them in 2004. Our over 11 years of dealing with them is primarily because of their professional and caring employees in the service department. More

AWESOME place to do business and have your cars serviced!! We have worked with this dealership for 12 years - ALWAYS treated fairly and professionally. We have purchased 5 automobiles from Tom and this is the We have worked with this dealership for 12 years - ALWAYS treated fairly and professionally. We have purchased 5 automobiles from Tom and this is the ONLY place we service our cars with Scot. Wouldn't go anywhere else! More