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Steele GMC Round Rock

Round Rock, TX

4.8
418 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

October 14, 2021

Dealer ship is amazing. Over the last 14 years we have bought 2 suv's and 1 truck from them. Scot Murray has been our service rep the whole time. He is great and service everytime is amazing. Never had More

by Frosty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Oct 14, 2021 -

Steele GMC Round Rock responded

We are so grateful for your 14 years of business! Thank you for sharing your terrific review, we will pass along your feedback to Scot and the team. See you next time at Nyle Maxwell GMC!

October 12, 2021

As usual very good, timely and efficient service. Have been dealing with Scott for years and continue to be very pleased. Kudos to Scott. We are and will remain members of the Maxwell Family of dealership More

by bpkatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray, Tom Gammon, Clayton Cunningham
Oct 13, 2021 -

Steele GMC Round Rock responded

Your confidence in Scott and the team means the world to us! Thank you for continuing to choose Nyle Maxwell GMC for your service needs, and for sharing your excellent review. Safe travels until we see you next!

October 04, 2021

Vehicle had to be towed to dealership for service, but when it got there, I was informed of its arrival. Later,I was informed what the problem was and what Nyle Maxwell was going to do to fix it. They More

by larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Oct 05, 2021 -

Steele GMC Round Rock responded

Larry, we are delighted that our team kept you so well informed during your service! Thank you for trusting Nyle Maxwell GMC with your business and your vehicle, we hope to work with you again down the road.

October 04, 2021

Service representative was prompt, listened to my concerns and took the necessary actions to make me a satisfied customer. More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Oct 05, 2021 -

Steele GMC Round Rock responded

We're glad to hear you're a satisfied customer, Brenda! Thank you for the excellent feedback and for taking your service needs to Nyle Maxwell GMC!

September 24, 2021

Jose was awesome great customer service overall. The finance department was quick on processing my transactions. More

by Elisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, DAS Reputation Managemet
Sep 24, 2021 -

Steele GMC Round Rock responded

Thank you, Elisa, for your five-star review! we are pleased that Jose and our team could accommodate you. We look forward to your next visit to Nyle Maxwell GMC!

September 24, 2021

Always very attentive and very informative about my vehicle. I feel very satisfied ever time I call him for help on my vehicle. Always 100% satisfied. More

by spsheripena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray , DAS Reputation Managemet
Sep 24, 2021 -

Steele GMC Round Rock responded

Thank you for continuing to choose Nyle Maxwell GMC for your service needs! We are grateful for your business and we really appreciate you taking the time to write a review. See you next time!

September 21, 2021

Came in for an Oil Change this morning, just before 7 AM, and I was back on the road at 7:25 AM. More

by A&B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Murray
Sep 21, 2021 -

Steele GMC Round Rock responded

We are delighted that our team took care of you and your vehicle so promptly! Thank you for choosing Nyle Maxwell GMC and for taking the time to review our work. We hope to welcome you back for your future service needs!

September 10, 2021

I was not satisfied on how my service appt went on 9/8/21 I believe my car was ready at about 10:42 am and my husband sat there until 11:42 am waiting on my car. The service advisor according to my h More

by janiecuellar49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad service advisor
Sep 10, 2021 -

Steele GMC Round Rock responded

Janie, I'm very sorry to hear that you weren't satisfied with your recent service visit. I understand just how frustrating it can be to wait longer than you anticipated for service to be completed. I regret to hear that you did not receive the caring and kind service we aim to provide and will speak to the appropriate personnel regarding your review. If you would be so kind as to please contact Rick Wheeler, our Service Manager at 512-244-8000 to help us look into this matter further it would be greatly appreciated. Thank you.

September 09, 2021

Steve Shuster my service advisor was quick and friendly throughout the whole experience. He did an excellent job of keeping me informed of the status of my vehicle. When I wanted a more complete understand More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shuster, John Henry, Tom shuttle driver
Sep 10, 2021 -

Steele GMC Round Rock responded

Thanks for the kudos, Becky. We do our best to ensure nothing but a positive experience for our customers, and it is great to hear Steve, John, and Tom took great care of you. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! - Nyle Maxwell GMC

September 07, 2021

Thank you Scott for always taking such good care of us and our vehicle. We really appreciate the courtesy that you and the staff in the service department always show us! More

by deannahein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray
Sep 08, 2021 -

Steele GMC Round Rock responded

Deanna, thank you for the great review! We are thrilled to hear that Scott went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Nyle Maxwell GMC down the road!

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