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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
418 Reviews
Call Dealership (512) 244-8000

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

March 25, 2022

I was extremely happy with how Scot Murray managed the service of my GMC Sierra. He made sure I got all my questions answered and concerns addressed. Entire process...from start to finish...was top notc More

by galba1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Mar 25, 2022 -

Steele GMC Round Rock responded

Meeting and exceeding your expectations is always a top priority at Nyle Maxwell GMC, and we're happy to hear we're hitting the mark. We can't thank you enough for putting your trust in us to keep you safely on the road, and we look forward to our next chance to work together!

February 16, 2022

Did not like Chad. He was very condescending. Least busy I have seen the service bay. I will be back hopefully not with Chad More

by Srornab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Feb 23, 2022 -

Steele GMC Round Rock responded

I am sorry to read this feedback. I expect the highest level of service from my team, and it is disappointing that this was not better reflected in your time working with us. I would appreciate the chance to speak with you so I can better understand what happened here. If you are willing to discuss this further, please feel free to give me a call. Thank you, Rick Wheeler - Service Manager - 512-244-8000

February 07, 2022

Jaclyn was Prompt and very helpful. I was kept informed every step of the way More

by Bled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hebert, Jacelyn, DAS Reputation Managemet
Report | Print
Feb 07, 2022 -

Steele GMC Round Rock responded

It is nice of you to say that Jaclyn was helpful and wonderful to work with. We appreciate your trust in the team to keep you informed throughout the process. Thanks for choosing Nyle Maxwell GMC!

January 31, 2022

Best dealer experience in 53 years. Martin McCoy is personable, knowledgeable and very helpful. A#1! More

by Mohillbillie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin McCoy
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Feb 01, 2022 -

Steele GMC Round Rock responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Martin and the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

This is my go to dealership for all of my mechanical needs on all of my GM devices More

by cliffm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray
Report | Print
Jan 28, 2022 -

Steele GMC Round Rock responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

Jan 28, 2022 -

Steele GMC Round Rock responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Nyle Maxwell GMC Team

January 23, 2022

I had a great experience with them. Curtious, friendly and professional. I highly recommend them. More

by Joy2theworld007@yaoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose H., DAS Reputation Managemet
Report | Print
Jan 23, 2022 -

Steele GMC Round Rock responded

Thanks for the fantastic review! Your kind words are deeply appreciated and we hope to see you again soon!

January 16, 2022

This auto is the fifth car I have purchased from Nyle Maxwell. I am a senior citizen widow so I have to trust my purchases. Nyle Maxwell has been fair with me. More

by Diane.wren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lof, Clayton Cunningham, DAS Reputation Managemet
Report | Print
Jan 16, 2022 -

Steele GMC Round Rock responded

We are thrilled to see that our team had earned your business, Diane. Thanks for your continued support of Nyle Maxwell GMC!

January 13, 2022

They got my vehicle in and out quickly. They contacted me once vehicle was ready to be picked up. Service advisor informed me of the repairs made. More

by Patrickt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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Jan 13, 2022 -

Steele GMC Round Rock responded

It's our goal to ensure our guest's service needs are taken care of so they can get back to enjoying their day. Thanks so much for the kudos and we hope to see you at Nyle Maxwell GMC again next time!

January 12, 2022

Excellent service department. Got my vehicle in and out when promised. Offered a few extra More

by JPLane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gammon, Chris Cannatti, Clayton Cunningham, Jack Bellinoff, Wayne Bowman, Abel Gonzalez, Mario Huneycutt, Pete Cantu, Ray Frazier, DAS Reputation Managemet
Report | Print
Jan 13, 2022 -

Steele GMC Round Rock responded

Thank you for the great review! We are thrilled to hear that you had a seamless service experience working with us. Drive safely, and we hope to see you back at Nyle Maxwell GMC!

January 03, 2022

On Wednesday evening 12-29/2021 I put did an online inquiry for a 1500 Sierra. Thursday morning within 10 minutes of sales opening Andrew contacted me to discuss the vehicle. We set up a time for me to More

by Mark Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Deorian
Report | Print
Jan 04, 2022 -

Steele GMC Round Rock responded

Thank you for the glowing review, Mark! We strive to deliver a seamless and straightforward purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Andrew and Reid. Drive safely in your new truck, and congratulations! We are looking forward to seeing you back again down the road!

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