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Steele GMC Round Rock

Round Rock, TX

4.8
475 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 475 reviews

June 25, 2023

I was able to get my servive done in a timely manner, also they inspected my vehicle and recommended other services. Not being pushy about it. More

by corvettezr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla in Round Rock, Texas.
Jun 26, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Steele GMC Round Rock team. Drive safely, and we hope to see you again down the road!

June 24, 2023

Never greeted, long wait, never discussed work being done on my vehicle, called more than once to schedule service visit More

by bmtx87
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Na
Jun 26, 2023 -

Steele GMC Round Rock responded

I sincerely apologize for the lack of communication and the wait time you experienced while working with our team. This isn't the level of service we aim to provide, and I'm very sorry we missed the mark. If you're open to continuing this conversation, I'd like to help. Please consider reaching out to me directly when you have a moment. Thank you, Richard Davidson - Service Manager - (512) 244-8000

June 22, 2023

Scott is always a great! Got the job done. Thank you for getting job done. More

by shari_gamble
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot, DAS Reputation Managemet
Jun 22, 2023 -

Steele GMC Round Rock responded

Shari, we're overjoyed to hear that Scott has consistently hit the mark with fantastic service! Thanks for being a Steele GMC Round Rock customer. We look forward to your next visit!

June 22, 2023

This is a new dealership for me and so far it has been very good. It’s been easy to make an appointment plus everyone I dealt with has been very friendly and professional. More

by Gunktex
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyrie
Jun 22, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that you've had a positive experience with us! Making appointments and providing friendly and professional service are top priorities for our team. Thank you for choosing Steele GMC Round Rock, and we look forward to serving you again in the future!

June 18, 2023

We had great experience; Michale was very helpful and knowledgeable. He made the process easy . More

by Faustotorres55
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 19, 2023 -

Steele GMC Round Rock responded

It's great to hear that Michale took such great care of you! Thank you for choosing Steele GMC Round Rock and for sharing your experience. Safe travels ahead!

June 16, 2023

I lucked into meeting Bob, the salesman I worked with. I enjoyed working and visiting with him. Everyone there was helpful and friendly. I got the truck I wanted at a price I could pay. More

by nightskywalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Enchil, Mark Lof, DAS Reputation Managemet
Jun 19, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that you had a great experience working with Bob and the team at Steele GMC Round Rock! Thank you for choosing us and we hope you enjoy your new truck. If there's anything else we can do for you, please don't hesitate to reach out! Safe travels!

June 16, 2023

All issues concerning the vehicle were resolved. And they Kept me informed during the process More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 16, 2023 -

Steele GMC Round Rock responded

Hi Jim - We really appreciate you taking the time to leave Steele GMC Round Rock this awesome review. Thank you for sharing your experience.

June 16, 2023

First time with steel since they purchased old dealer. This review is for service experienced transmission problems that the previous dealer had worked on three or four times to correct every time they se More

by Reolivas80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 16, 2023 -

Steele GMC Round Rock responded

Thank you for choosing Steele GMC for your service needs. I appreciate your feedback and am glad to hear that our team was able to address the transmission issue. If you have any further concerns or questions, I would be happy to help out. Take care, Richard Davidson - Service Manager - (512) 244-8000

June 14, 2023

Talked to them through text. Then drove up and bought a truck Todd was great to work with. More

by Nightowl4988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 14, 2023 -

Steele GMC Round Rock responded

It was our pleasure to assist you! Thank you for choosing Steele GMC Round Rock and for sharing your experience with Todd. Safe travels in your new truck!

June 14, 2023

Went in for an oil change and was advised of other recommendations. It was a lot, but there was no pressure to have work done there. Steven was a very friendly and competent service manager. Waited mi More

by Calicord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 14, 2023 -

Steele GMC Round Rock responded

Steven and the rest of our team at Steele GMC Round Rock are grateful for your kind words, Calicord! We're glad to hear that you had a positive experience with our service department during your oil change. Thank you for taking the time to share this feedback with us. Drive safely and have a great day!

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