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Steele GMC Round Rock

Round Rock, TX

4.8
418 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

June 07, 2022

Great service department. I will continue to service my truck at Nyle Maxwell. Scott is very helpful. More

by tjeromej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 07, 2022 -

Steele GMC Round Rock responded

We're glad you have the utmost confidence in Scott and the Nyle Maxwell GMC service team! Thank you for your kind words and stellar rating - we'll see you and you truck again next time!

June 03, 2022

I just purchased my third GMC and am very pleased with the staff that I have dealt with. My salesman Toby was very knowledgeable and professional. I did not feel pressured which I really appreciated. Mark More

by lschirpik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gammon
Jun 06, 2022 -

Steele GMC Round Rock responded

We're so pleased to read your excellent review! Thank you for sharing how knowledgeable, professional, and efficient Toby and Mark were throughout this process, as well as Scott. We here at Nyle Maxwell GMC are thrilled we could assist you in purchasing your new GMC!

May 17, 2022

Excellent service and forthright. Advisor Scot Murray is always kind and courteous and a pleasure to deal with. More

by Gledhead13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Murray
May 18, 2022 -

Steele GMC Round Rock responded

Thank you for the fantastic review about Scot and our service team! All of us at Nyle Maxwell GMC are grateful to have you as a customer.

May 03, 2022

Everyone is pleasant. Helpful and professional. They as real find. I took my car in for service & it went through in a timely manner & without issue. I had the opportun More

by Corizeitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, DAS Reputation Managemet
May 04, 2022 -

Steele GMC Round Rock responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Mark and the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

May 01, 2022

As always I am completely satisfied with the service that I received from Scot and the whole service department. My car was towed in Sunday evening, looked at first thing Monday morning and ready to pi More

by Dth5717029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Murray, Jenny Cook, the cashiers , DAS Reputation Managemet
May 02, 2022 -

Steele GMC Round Rock responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Nyle Maxwell GMC team. Safe travels, and we hope to see you back again down the road!

April 30, 2022

One of the worst service dept I've ever been in was treated like a crook and a criminal these people need to be fired to make a better department. More

by tim rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott from service department!
May 02, 2022 -

Steele GMC Round Rock responded

Tim, these are very disturbing words. Unfortunately, I can't locate you in our system. It's hard to hear that we left the impression that we don't care about our guests. No matter the model of your vehicle, our goal is always to deliver top-tier care and lasting solutions to your automotive issues. I would like to learn more about what prompted this feedback so I can have the chance to address it. Please contact Rick Wheeler, our Service Manager, at 512-244-8000 to help us look into this matter further. Thank you.

April 28, 2022

As a senior, I have to make time to get my car serviced. Since we only have one car and live in a senior living community, it’s even more difficult. With a confirmed appointment and the understanding of the More

by rtcarter47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Apr 29, 2022 -

Steele GMC Round Rock responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Steve and the Nyle Maxwell GMC team. Drive safely, and we are looking forward to seeing you back again down the road!

April 19, 2022

The dealership and salesman Martin were great to do business with. Martin had the truck ready as promised and the buying process was seamless. Martin was able to answer all questions we had with our ne More

by vettsgofast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Apr 19, 2022 -

Steele GMC Round Rock responded

Your trust in Martin is much appreciated here at Nyle Maxwell GMC! We are glad that you believed the team could score you an excellent vehicle. Congrats, and happy driving.

April 04, 2022

I went to Nyle Maxwell GMC to get a discount on a new truck at a time when no one else had any incentives or much inventory. The buying process was simple. Everyone was very friendly, honest, accommoda More

by Navaho5800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Apr 04, 2022 -

Steele GMC Round Rock responded

We're elated to hear this was your best purchase experience in 30 years! It's always our goal to make your experience simple and to find you a vehicle that will meet all of your needs. We can't thank you enough for your supportive review for the Nyle Maxwell GMC team, and we wish you safe and smooth travels in your new truck!

March 25, 2022

Go see Toby! He will help you out! We enjoyed meeting him and he was easy to work with! More

by Watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby
Mar 25, 2022 -

Steele GMC Round Rock responded

We feel very fortunate to have Toby on our team, and we're so glad you enjoyed working with him! Thank you for sharing your enthusiasm for Nyle Maxwell GMC, and the whole team here wishes you smooth travels on the road ahead!

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