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Steele GMC Round Rock

Round Rock, TX

4.8
418 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

May 11, 2023

Staff was exceptional, patient and kind even days after the sale. They even remembered my name after the purchase. Which in itself speaks highly of them. Most sales people don't even remember how you lo More

by Denise Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Josh, Mark and Kat are true professionals and were welcoming at all times, DAS Reputation Managemet
May 11, 2023 -

Steele GMC Round Rock responded

Denise, we appreciate you taking the time to share your positive experience with our exceptional staff at Steele GMC Round Rock. We are glad that they were patient and kind throughout the process, and continued to provide excellent service after your purchase. Enjoy the new ride!

May 10, 2023

It was great and everyone was friendly. It was a great experience and they did a great job! More

by Tschirpik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, DAS Reputation Managemet
May 10, 2023 -

Steele GMC Round Rock responded

We appreciate your support! Thank you for choosing Steele GMC Round Rock.

May 03, 2023

They went far and beyond to complete the repairs on my vehicle and kept me informed about each step. Even called me to let me know that a hail storm was coming and that my vehicle was in the bay and safe More

by Roward01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
May 03, 2023 -

Steele GMC Round Rock responded

Thank you for sharing your exceptional service experience at Steele GMC Round Rock! We hope to assist you again in the future!

April 30, 2023

Excellnet experience: courtious, expedient. Cameron answered all questions, showed vehicles, and made the entire purchase process quick and easy, More

by vi0698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
May 01, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We appreciate the kind words about Cameron and hope to see you back at Steele GMC Round Rock!

April 29, 2023

Nathan was exceptional, what I appreciated the most is that I approached Nathan, and he asked if i had an appointment I said no and then I said I do now with you and drove away with a new truck that very More

by dboys7766
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
May 01, 2023 -

Steele GMC Round Rock responded

We are blushing from your positive feedback about your experience with Nathan! Thank you for coming by Steele GMC Round Rock, and enjoy your new ride!

April 28, 2023

Finance takes way too long. I had my own financing and it took over 2 hrs to sign title transfers and to decline dealer adds. More

by mdhamby7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bar-B-Que, DAS Reputation Managemet
May 18, 2023 -

Steele GMC Round Rock responded

I appreciate you taking the time to leave us a review. We're sorry to hear that your experience with finance took longer than expected. It's never our intention to keep our valued customers waiting, and I understand how frustrating that can be. If there is anything more you would like to elaborate on, please feel free to give me a call directly. The team hopes to have the opportunity to improve your experience with us next time. Mitchell Beaty - General Sales Manager - (512) 592-3094

April 27, 2023

The sales team was very courteous, professional and very attentive to the customers. Great experience. More

by foot78717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Engil, DAS Reputation Managemet
Apr 28, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We hope to see you again at Steele GMC Round Rock!

April 23, 2023

Impecable Customerservice, knowledgeable, suggested upcoming service needs without pressing me, at the end , we followed their advice and got some extra wrk done . Good people More

by Rommy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Apr 24, 2023 -

Steele GMC Round Rock responded

Rommy, we're thrilled to hear that you had a great experience with our team at Steele GMC Round Rock! Thank you for trusting us with your vehicle's needs, and we hope to see you again soon!

April 21, 2023

Kyra made sure my Acadia was ready for pick up at the time promised. Thank you. More

by Hvonquintus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra fleming, DAS Reputation Managemet
Apr 21, 2023 -

Steele GMC Round Rock responded

It's so wonderful to hear Kyra made sure everything was ready in time for you. Thank you for trusting Steele GMC Round Rock with your GMC Acadia, we appreciate your business and we hope to see you back next time!

April 20, 2023

Scott was very helpful with my situation. It was always keeping in touch with me along the way. The work that was done was impeccable. I really appreciate the honest friendly work. More

by Clbsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service tech at steel GMC in round rock, Texas, DAS Reputation Managemet
Apr 21, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that Scott was able to help you out and keep you informed throughout the process! Thank you for choosing Steele GMC Round Rock for your service needs and for sharing your positive experience with us. We appreciate your business and hope to see you again soon!

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