Steele GMC Round Rock
Round Rock, TX
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I was experiencing a sound coming from the driver side front end. I knew this wasn’t good and needed it to be seen as soon as possible. I called to schedule an appointment with a local dealership. They ma front end. I knew this wasn’t good and needed it to be seen as soon as possible. I called to schedule an appointment with a local dealership. They make appointments to drop off only, then tell you they have a policy that it could be 3 to 5 days before they check it out, then longer depending on what’s wrong. I’am very fortunate it have found Steele GMC in Round Rock! From start to finish they were absolutely amazing. They took my car in on the scheduled time. I was called within a couple of hours to tell me what was wrong. They also had the part in stock to make the repair. I was also able to get my maintenance done on the same day! By 3pm that day my issue had been fixed , and the maintenance completed. I highly recommend Steele GMC! A big shout out to my service advisor Steven! Not only is he amazing to work with but he went above and beyond from the appointment scheduled date to finish! I will continue to take my car to Steele. It’s not where I live but worth it! Also they have the best waiting room chairs I have ever sat in and this comes from a person who has had 2 spine surgeries! I can’t praise the service I received from this dealership enough!! More
I was able to get my servive done in a timely manner, also they inspected my vehicle and recommended other services. Not being pushy about it. also they inspected my vehicle and recommended other services. Not being pushy about it. More
This is a new dealership for me and so far it has been very good. It’s been easy to make an appointment plus everyone I dealt with has been very friendly and professional. very good. It’s been easy to make an appointment plus everyone I dealt with has been very friendly and professional. More
First time with steel since they purchased old dealer. This review is for service experienced transmission problems that the previous dealer had worked on three or four times to correct every time they se This review is for service experienced transmission problems that the previous dealer had worked on three or four times to correct every time they seem to fix the problem but it always comes back this time when I picked up the vehicle and the first time I shifted it into reverse there was a large clunk, and then it seem to operate. OK so I guess the jury is still out on if they fixed the shifting problem With the transmission. The cost of repairs were shockingly hi to me but the service writer said it’s guaranteed for two years so keeping my fingers crossed. More
I lucked into meeting Bob, the salesman I worked with. I enjoyed working and visiting with him. Everyone there was helpful and friendly. I got the truck I wanted at a price I could pay. I enjoyed working and visiting with him. Everyone there was helpful and friendly. I got the truck I wanted at a price I could pay. More