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Steele GMC Round Rock

Round Rock, TX

4.8
418 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

October 19, 2023

Chris Bird, the service manager was excellent and very knowledgeable. He analyzed an on going problem and promptly fixed it. Scott did a good job as well. More

by dgentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bird
Oct 19, 2023 -

Steele GMC Round Rock responded

We're glad to know that Chris and Scott were able to promptly fix your issue at Steele GMC Round Rock. Thank you for sharing this positive feedback about their excellent work!

October 13, 2023

Kyra was very professional and helpful. The entire team seemed to run like a machine. Martin McCoy was the salesman that sold us our Acadia originally and it was the best experience that we More

by Ford.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Oct 13, 2023 -

Steele GMC Round Rock responded

We're delighted to know that Kyra, Martin, and the rest of our team at Steele GMC Round Rock provided you with a top-notch car-buying experience. Enjoy your new vehicle, and we hope to see you back!

October 12, 2023

On time appointment on time completion. Very good communication between advisor and client. Highly recommend service department More

by fishingman53RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Oct 13, 2023 -

Steele GMC Round Rock responded

We're glad to know you had a timely and communicative experience with our service department at Steele GMC Round Rock. Your recommendation means a lot to us. Thank you!

October 10, 2023

Had appointment for oil change & tire balance & rotation took 3 hrs much to long for service with appointment staff friendly and courteous. Waiting room clean and comfortable. More

by fishin4texas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCloskey, DAS Reputation Managemet
Oct 10, 2023 -

Steele GMC Round Rock responded

We appreciate your feedback and patience during your recent visit for an oil change and tire service at Steele GMC Round Rock. We're glad to know our team was friendly, but we'll definitely look into how we can improve the timing of services with appointments. Thanks again!

Oct 11, 2023 -

fishin4texas2 responded

Yes that would be good. The reason you make an appointment is so you shouldn’t have to wait 3hrs for a 1hr. Job

October 09, 2023

Martin McCoy was exceptional in explaining every thing. He was very courteous and professional and answered any and all questions. More

by ronaldhoffart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin McCoy
Oct 09, 2023 -

Steele GMC Round Rock responded

Ronald, we're delighted to know that Martin provided exceptional service during your visit at Steele GMC Round Rock. We appreciate the feedback and look forward to assisting you in the future!

October 07, 2023

As always they get me in and out as smooth as possible. Everyone is helpful and welcoming. More

by icastro53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Fleming 5 star service
Oct 09, 2023 -

Steele GMC Round Rock responded

Thank you for choosing Steele GMC Round Rock! We appreciate your loyal business and look forward to assisting you next time.

October 01, 2023

Kyra wAs awesome to work with and this is the second time I have brought my truck in and she took care of it in a timely manner. More

by Ole B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Oct 02, 2023 -

Steele GMC Round Rock responded

We're so glad to know that Kyra was able to assist you efficiently for the second time at Steele GMC Round Rock. We appreciate your loyalty and look forward to serving you again in the future!

September 30, 2023

Michael was very attentive and honest with his job. Great price and easy to deal with . More

by ardellmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Oct 02, 2023 -

Steele GMC Round Rock responded

Ardell, thank you for leaving Steele GMC Round Rock a five-star review! We are thrilled that Michael was attentive and honest. Enjoy your new ride!

September 29, 2023

The service department always provides excellent and timely service every time we bring the car to you. More

by onetop66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot Murray
Sep 29, 2023 -

onetop66 responded

The service department always provides excellent and timely service every time we bring the car to the dealership.

Oct 02, 2023 -

Steele GMC Round Rock responded

Thank you for your kind feedback! We are so grateful to have earned your loyal business. See you next time!

September 26, 2023

Chad is a great service provider always on top of what service my vehicle needs, can give me good time estimates, and cares about his customers. I know I can trust the work that is done on my vehicle when More

by CenTexVet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Sep 27, 2023 -

Steele GMC Round Rock responded

We're so glad to know that Chad has been able to provide you with top-notch service at Steele GMC Round Rock. Trust is essential when it comes to vehicle maintenance, and we're proud our team could earn yours! Thanks for the review.

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