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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
418 Reviews
Call Dealership (512) 244-8000

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

December 30, 2023

The team at Steele GMC is awesome! Martin did a great job working with us and we truly appreciate all his work. From Martin to Finance was a great experience. Thank you all very muc More

by Michelle Doyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin McCoy
Report | Print
Jan 02, 2024 -

Steele GMC Round Rock responded

Michelle, we're so glad to know that Martin and the rest of our team at Steele GMC Round Rock provided you with an awesome experience. We appreciate your kind words!

December 28, 2023

The service department is super professional and gets me in and out while I wait for my service. Very pleased! More

by Rick Northcutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Vanstory
Report | Print
Dec 29, 2023 -

Steele GMC Round Rock responded

Rick, we're glad to know our service department at Steele GMC Round Rock met your expectations! Thanks for sharing your positive experience.

December 20, 2023

15 years experience with this dealership, all good. Prompt, friendly and courteous reception; kept informed, quality service, completed on time, and reasonable charge. I'll return. More

by ArmyQM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra, DAS Reputation Managemet
Report | Print
Dec 20, 2023 -

Steele GMC Round Rock responded

We're so glad to know that you've had 15 years of positive experiences with us at Steele GMC Round Rock. We truly appreciate your loyalty and look forward to continuing our service for many more years!

December 19, 2023

Never had a good experience once with service. Chad will never have an answer to any of that questions. I did not had an appointment but brought my truck do an oil change ask for an estimate time More

by Víctor Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAS Reputation Managemet
Report | Print
Dec 19, 2023 -

Steele GMC Round Rock responded

Víctor, I'm sorry to read about your experience with our service department. We strive for efficient and clear communication so it's disappointing to learn that we've fallen short of this during your visits. Your feedback is important in helping us improve and I'd like the opportunity to discuss this further with you if possible. Please reach out at a time that suits you best - thank you, Richard Davidson - Service Manager - (512) 244-8000.

December 07, 2023

Good service and fast, friendly customer representative. Had no issues and didn’t wait that long. More

by Colts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Dec 08, 2023 -

Steele GMC Round Rock responded

We are so happy that our Steele GMC Round Rock team earned your five stars. Thanks for working with us!

November 30, 2023

Steel GMC is the correct place but and service new and used cars and trucks. The service is top not h and Kyra is a pleasure to work with. More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez, DAS Reputation Managemet
Report | Print
Nov 30, 2023 -

Steele GMC Round Rock responded

Chuck, we're glad to know you had a top-notch experience at Steele GMC Round Rock! It's great that Kyra was able to assist you effectively. We appreciate your support and look forward to serving any of your future needs!

November 30, 2023

I was impressed with the level of service from Steele GMC. My purchase was handled seamlessly by Todd in a very professional manner. More

by larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Jackson, DAS Reputation Managemet
Report | Print
Nov 30, 2023 -

Steele GMC Round Rock responded

Larry, we're glad to know that Todd and our team at Steele GMC Round Rock provided you with a seamless purchase experience. Thanks for your kind words!

November 29, 2023

Nathan was super. Was not pushy and answered our questions. He was polite and very professional. More

by sitter5413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Nov 30, 2023 -

Steele GMC Round Rock responded

Thank you for sharing your wonderful experience with Nathan at Steele GMC Round Rock! Have a lovely day!

November 22, 2023

Service advisor was great and the service was performed quickly. Very satisfied with the work More

by jrichter9836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Nov 22, 2023 -

Steele GMC Round Rock responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Steele GMC Round Rock Team

November 09, 2023

The dealership did a great job along with my service writer. Please consider having a no children waiting area. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra, DAS Reputation Managemet
Report | Print
Nov 10, 2023 -

Steele GMC Round Rock responded

Cindy, thanks for your feedback and the high rating! We're glad to know our team at Steele GMC Round Rock served you well. Your suggestion is noted - we always appreciate ideas on how to improve.

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