Steele GMC Round Rock
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 444 reviews
Our third vehicle purchased there and already planning number four. We will continue to to shop there and recommend to all. Great staff, fantastic service…start to finish. number four. We will continue to to shop there and recommend to all. Great staff, fantastic service…start to finish. More
I have 60 months maintenance plan that i purchased on my 2022 Denali and it has been honored for the last 2 years until now. They somehow raised the price and charged me $83 dollars. What a rip off!! 2022 Denali and it has been honored for the last 2 years until now. They somehow raised the price and charged me $83 dollars. What a rip off!! More
I took my car in December 2023 for a trim to be replaced (I knew what needed to be replaced) that piece was causing a leak inside the car. I had to call back and ask for the status on the car (called and em (I knew what needed to be replaced) that piece was causing a leak inside the car. I had to call back and ask for the status on the car (called and emailed). My car was left outside during the rain which caused a lot of water to enter the car. They did pick up and suck out the water (I gave a good review for effort). I waited 3 weeks for a special order part (I emailed for the status no response, but got a call the next day) only to find out when it arrived that the wrong part was order and my part was a stock item. They could not bring me my car back home so I had to uber to pick up car, then dropped it back off a week later and had to urber home and then uber again to pickup after it was fixed. Remember I have a leak so while I'm waiting for it to be fixed the car can't be driven. So, original bill was about $760 (part was $205) and my portion after all the trouble they put me through was $600. I know some individuals probably had a wonderful experience, but mine not so great. After you take off what I paid for uber the discount did not seem all that fair to me. Would I go back, I hope I don't have to. More