Steele GMC Round Rock
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 444 reviews
Service advisor,Stephen, kept us up-to-date on our vehicle even while we were on vacation. When we picked up our vehicle, he explained the findings, which gave us peace of mind! Thanks vehicle even while we were on vacation. When we picked up our vehicle, he explained the findings, which gave us peace of mind! Thanks More
Easy to make an appt. Great wait time during service. Advisor was helpful with planning future services on my vehicle. Great wait time during service. Advisor was helpful with planning future services on my vehicle. More
They always do a great job on my vehicle. Very friendly ,professional and courteous. They always make you feel like a valued customer. Very friendly ,professional and courteous. They always make you feel like a valued customer. More
Didn't let me know truck was just out of warranty until after initial diagnostic was done. If had been informed of this before, I would either taken elsewhere or only had one of the two issues looked at as after initial diagnostic was done. If had been informed of this before, I would either taken elsewhere or only had one of the two issues looked at as already knew what one problem was and was just expecting the warranty to cover it. More
Great service by Todd and answered all the enquires. Never pushed like typical sales person. Very professional. Smooth process and good genuine advice on warranty. First time customer but will refer Never pushed like typical sales person. Very professional. Smooth process and good genuine advice on warranty. First time customer but will refer to other and come back. Other dealers charging mark on EV Hummer - got on MRSP. Ethical business practices @ Steele. Thx Todd / team ! More
Service manager Stephen was extremely busy. He was very professional and polite. Service provided was completed in a timely manner. Overall, the experience was good. He was very professional and polite. Service provided was completed in a timely manner. Overall, the experience was good. More
Our salesman had a great personality And was easy to chat with, but when it came down to talking vehicles, he was a very much a cliché salesman. he pulled the “ My managers about to go into a meeting” Line w with, but when it came down to talking vehicles, he was a very much a cliché salesman. he pulled the “ My managers about to go into a meeting” Line when we were trying to negotiate. After being told a dozen times that he could not remove a fee and we asked to speak to the sales manager. He pulled that line and then took away the fee. More
Getting an appointment is easy and Service Advisor(Chad) is very respectful. I would suggest this location to my other friends who owns GMC, CHEV and etc. thanks alot is very respectful. I would suggest this location to my other friends who owns GMC, CHEV and etc. thanks alot More
Easiest dealership purchase I've ever made. Hassle free, honest, straightforward and went out of their way to get me the right color vehicle. Hassle free, honest, straightforward and went out of their way to get me the right color vehicle. More