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Steele GMC Round Rock

Round Rock, TX

4.8
418 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 418 reviews

March 04, 2024

Service manager Stephen was extremely busy. He was very professional and polite. Service provided was completed in a timely manner. Overall, the experience was good. More

by Patrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service. 5 star rating
Mar 04, 2024 -

Steele GMC Round Rock responded

Patrice, it's great to know that Stephen and our team at Steele GMC Round Rock were able to provide you with a timely and professional service. Thanks for sharing your positive experience!

March 02, 2024

Our salesman had a great personality And was easy to chat with, but when it came down to talking vehicles, he was a very much a cliché salesman. he pulled the “ My managers about to go into a meeting” Line w More

by Little.7709Melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo , DAS Reputation Managemet
Mar 15, 2024 -

Steele GMC Round Rock responded

We appreciate your feedback and are sorry to learn that you felt pressured during the negotiation process. We aim for transparency in all our dealings, so it's disappointing to know we fell short of this expectation. I'd like to discuss this further with you if possible - please feel free to reach out at a time that suits you best. Thank you, Toby Turner - New Car Manager - 512-538-5010

February 27, 2024

Easiest dealership purchase I've ever made. Hassle free, honest, straightforward and went out of their way to get me the right color vehicle. More

by tbosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lee and Trey
Feb 27, 2024 -

Steele GMC Round Rock responded

We're delighted to know your experience at Steele GMC Round Rock was straightforward and hassle-free. We always aim for customer satisfaction! Enjoy the new ride in your favorite color!

February 27, 2024

Getting an appointment is easy and Service Advisor(Chad) is very respectful. I would suggest this location to my other friends who owns GMC, CHEV and etc. thanks alot More

by fsilvera38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, DAS Reputation Managemet
Feb 27, 2024 -

Steele GMC Round Rock responded

We're glad to know that you found our appointment process easy and appreciated Chad's respectful service at Steele GMC Round Rock. Thanks for recommending us to your friends - we appreciate it!

February 26, 2024

The overall experience with this dealership was very pleasant. I would highly recommended this dealership More

by Grumpycrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Feb 26, 2024 -

Steele GMC Round Rock responded

We're so glad to know you had a pleasant experience at Steele GMC Round Rock! Thanks for recommending us, we appreciate it.

February 22, 2024

Buying my car was a great experience and the staff is great and very professional More

by lukowski42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Mike McCloskey, DAS Reputation Managemet
Feb 23, 2024 -

Steele GMC Round Rock responded

Congrats on your new ride! Thank you for choosing Steele GMC Round Rock and leaving us a five-star review. It was a pleasure assisting you with your purchase!

February 21, 2024

Our third vehicle purchased there and already planning number four. We will continue to to shop there and recommend to all. Great staff, fantastic service…start to finish. More

by Tim Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby in sales and Scott in service , DAS Reputation Managemet
Feb 21, 2024 -

Steele GMC Round Rock responded

Tim, it's great to know you've had consistently positive experiences with us at Steele GMC Round Rock. We appreciate your loyalty and recommendations! Looking forward to helping you find vehicle number four when the time comes.

February 21, 2024

Great service, attention to details. Very friendly staff, Nice, clean dealership. Always happy with the services on my vehicle More

by davidsonrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Feb 21, 2024 -

Steele GMC Round Rock responded

David, we're delighted to know you've had a great experience with our service and staff at Steele GMC Round Rock. We appreciate your feedback and look forward to continuing the top-notch service!

February 13, 2024

Excellent experience. They back up what they sell. Had a few issues, they took care of it. More

by gyschwarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, DAS Reputation Managemet
Feb 13, 2024 -

Steele GMC Round Rock responded

There is nothing better than a great review. Thanks for giving Steele GMC Round Rock your business, Gyschwarz!

February 13, 2024

Easy to find salesperson was friendly and easy to communicate with plenty of vehicles to look at More

by Sneekkysneed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Feb 14, 2024 -

Steele GMC Round Rock responded

We are glad to hear that you are satisfied with our inventory and sales support. Thank you for trusting Steele GMC Round Rock with your business!

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