Steele GMC Round Rock

The service folks were able to get my vehicle in early ahead of my schedule appointment, provided a loaner that was equivalent to my personal vehicle and addressed all my items in a satisfactory manner. ahead of my schedule appointment, provided a loaner that was equivalent to my personal vehicle and addressed all my items in a satisfactory manner. More

Everything went good and on time with no problem and they were all really nice were all really nice More

I always have excellent service from this dealership. The work is done on time and done well. Chad Vanstory is always helpful and responsive. The work is done on time and done well. Chad Vanstory is always helpful and responsive. More

I dealt with another dealership for along time. .but I think I found a new one..Jenny..Josh..are great to work with..thanks for your service.. .but I think I found a new one..Jenny..Josh..are great to work with..thanks for your service.. More

They are always very helpful, knowledgeable and polite. Very prompt on the jobs they are performing on our vehicle. Great work! Very prompt on the jobs they are performing on our vehicle. Great work! More

The sales team was consistently professional and courteous throughout the process, which I appreciated. However, I was caught off guard by the numerous add-ons for a fully loaded vehicle. It seemed courteous throughout the process, which I appreciated. However, I was caught off guard by the numerous add-ons for a fully loaded vehicle. It seemed like I had no real choice in the matter, and I was also pressured to purchase the Loyalty Advantage Program, which took over 90 days to receive. When it finally arrived, it was mainly filled with coupons offering minimal discounts. Additionally, I felt compelled to purchase what I considered unnecessary items, such as a screen protector and a camera warranty, which didn’t seem like valuable products. When I provided feedback about these items, it felt more like an attempt to justify adding extra costs rather than offering genuine value. I would have preferred a more transparent approach where the additional costs were clearly explained, even if it meant just calling it a sales commission. Ultimately, the only reason I proceeded with the purchase was due to the strong relationship I had with my salesperson. More

Mysterious battery drain. Recharged under warranty. Hope it doesn’t reoccur, but they have good records on the visit to take next steps if needed. Friendly staff. Recharged under warranty. Hope it doesn’t reoccur, but they have good records on the visit to take next steps if needed. Friendly staff. More

Amazing dealership! !! Each step was easy, my salesman helped me the whole way durning my buying process! !! Each step was easy, my salesman helped me the whole way durning my buying process! More

This was a very good visit Juan Carlos did a great job of getting my vehicle taken back so that service could get the parts installed but it was done professionally quickly and I was given all the informatio getting my vehicle taken back so that service could get the parts installed but it was done professionally quickly and I was given all the information that I need to make sure that I didn’t do anything that like to disrupt the servicing that they did. Great job keep up the good work! More