Stateline Subaru
Somerset, MA
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563 Reviews of Stateline Subaru
Good experience My service team went above and beyond to get my car serviced and made me satisfied. They fixed an ongoing issue, fit in a late oil change that seemed My service team went above and beyond to get my car serviced and made me satisfied. They fixed an ongoing issue, fit in a late oil change that seemed to be a website miscommunication and were awesome on a Friday afternoon. More
Great service! Alex was my salesman and he was absolutely great he helped me with everything and all he wanted was to make sure that I was happy with my car, he made Alex was my salesman and he was absolutely great he helped me with everything and all he wanted was to make sure that I was happy with my car, he made sure everything went smoothly. I would 100% recommend him and the dealership More
94000 service Everything went well. Setting the appointment was confusing because I had to go through several departments because I was having my car picked up. Tha Everything went well. Setting the appointment was confusing because I had to go through several departments because I was having my car picked up. Thanks More
Very efficient and fair The service department made good on a mistake while replacing a recall fo my Forrester. Very pleased with how professional the service department trea The service department made good on a mistake while replacing a recall fo my Forrester. Very pleased with how professional the service department treated the problem. More
Paperwork nightmare A very difficult and lengthy process to register a vehicle out of state. Chris Hanson went above and beyond to help where ever possible to smooth over A very difficult and lengthy process to register a vehicle out of state. Chris Hanson went above and beyond to help where ever possible to smooth over an incredibly frustrating situation. He is the only reason I would recommend this dealership. More
Bespok The dealership was very accommodating. Inna was very fluent and well versed, while being honest and kind. She provided the best deal possible as well The dealership was very accommodating. Inna was very fluent and well versed, while being honest and kind. She provided the best deal possible as well as the most reliable correspondence. Aside from the dealership sending my Driver Manual and Extra keys in the future being the only hiccup. The service and staff were impeccable. Will certainly recommend! More
Change of ownership. Change in service. I’ve had my car serviced here a few times and always felt like true-subaru family type service. This last time I went in however was different. New ow I’ve had my car serviced here a few times and always felt like true-subaru family type service. This last time I went in however was different. New owners and much more sales-y vibe to getting my car serviced. Felt annoyed. More
Stateline made the impossible possible I have always wanted a Subaru and Stateline made it possible despite my limited budget. Great staff. I was impressed when picking up the car Nick ex I have always wanted a Subaru and Stateline made it possible despite my limited budget. Great staff. I was impressed when picking up the car Nick explained how everything in the car works even setting up my phone for hands free driving. More
Fast Service The service was fast and I was able to get an appointment relatively quickly. I do have to say that I have been servicing my Subarus (this is my 3 The service was fast and I was able to get an appointment relatively quickly. I do have to say that I have been servicing my Subarus (this is my 3rd one) at this dealer for the last 19 years and since it has changed ownership it seems to have lost the family type atmosphere it used to have it had a much more corporate feeling which is a shame!! However, thank you for keeping Wayne in the service department! He is fantastic and it is nice to still see a familiar face and someone who knows my long history with the dealership there. More
Excellent service! The service was excellent! Very efficient! Wayne the service department manager is excellent. He explains everything that needs to be done. He kept The service was excellent! Very efficient! Wayne the service department manager is excellent. He explains everything that needs to be done. He kept me updated on all the servicing the car needed. Always great service here. More